- 72
- Episodes
- 14
- Transcribed
- 1
- Ratings
- Daily
- Cadence
- 2020
- First episode
- 2M
- YouTube views
About Esker On Air
Introducing Esker On Air — a podcast dedicated to breaking through the noise of digital transformation and getting to know Esker on a deeper level through insightful conversations with the experts that work here. From artificial intelligence, to customer experience, to corporate culture, host Scott Leahy delves into any and all topics related to digitally transforming business processes and creating highly efficient organizations in an increasingly data-driven world.
- Publisher
- Esker America's
- Category
- business · business · technology
- Language
- en
- Explicit
- No
- First episode
- 1 Jun 2020
- Latest episode
- 11 Jun 2026
Latest episodes
14 of 72 episodes have a transcript.
11 Jun 2026TRANSCRIPT
Season 7 Episode 5: Breaking Down Customer Service Silos
28 May 2026TRANSCRIPT
Season 7 Episode 4: The SaaSpocalypse Isn’t Coming: Why AI Can’t Replace SaaS
14 May 2026TRANSCRIPT
Season 7 Episode 3: 7 AP KPIs That Drive Real Change
Inside a recent episode
Season 7 Episode 5: Breaking Down Customer Service Silos
Published 11 Jun 2026 · Transcript excerpt
[…] And customer data may live in CRM, inventories in ERP, pricings in another system. And so you're constantly swivel cheering between these different systems to do the job that you need to do. So I think the system data silo is definitely one. The other big one is just around natural organizational complexity, maybe even culture. I think the rise of remote work, we're not sitting next to each other any longer. These are global teams, global teams, global processes. And a lot of organizations leverage shared service centers, which may sit in an entirely different time zone. So while companies have more technology than ever, I think it's these customer service teams that are constantly left trying to connect the dots between these various different teams. that still, you know, leads to silos existing. […]
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See plansWho has been a guest on Esker On Air
Names identified in recent episode analyses. Showing up to five guests.
- Whitney Thomas
- Adam Collins
- Nick Carpenter
- Bilyana Gavrilova
- Chris Wadley
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- YouTube views
- 2,216,840
- Score snapshot 15 Sept 2025
- Apple Podcasts (US)
- 5.0 / 5
- 1 ratings
Podcast Authority Score: 27 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 20
- Social presence
- 0
- YouTube
- 82
- Engagement
- 0
Questions about Esker On Air
Who hosts Esker On Air?
Scott Leahy host the show. Published by Esker America's.
How often do new episodes come out?
The show publishes daily, based on its RSS feed.
Where can I read transcripts?
14 of 72 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
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