ETMA-Tech Talk Podcast

About ETMA-Tech Talk Podcast

ETMA Tech Talk: Transform Technology Challenges into Strategic Breakthroughs Welcome to ETMA Tech Talk, providing insider perspectives on technologies and strategies reshaping modern organizations. This dynamic series, hosted by seasoned industry veterans, features exclusive conversations with visionary leaders: Presidents, Founders, CIOs, IT strategists, and pioneering trailblazers who transform complex technological challenges into competitive advantages. Uncover real-world frameworks, inspiring stories of bold leadership, and transformative forces shaping the future of technology management. Featured Topics Include: Strategic technology leadership, AI as transformation catalyst, scaling disruptive innovations, cybersecurity, communications networks, sustainable IT revolution, digital transformation success stories, and emerging technology impact. Personal Leadership Insights: Career journeys of leaders, decision-making frameworks for uncertainty, overcoming challenges and setbacks, building high-performance teams, and mental fitness for high-pressure environments. Who You'll Hear From Enterprise Technology Executives from ETMA member companies Systems Integrators and MSPs enabling automation and integration Innovation and Strategy Leaders driving solutions and go-to-market initiatives Industry Analysts providing market insights and benchmarks ESG, ITIL, and FinOps Specialists advancing sustainability and efficiency Change Management and Cybersecurity Experts Influential Tech Voices and Digital Advocates Channel Partner Leaders Whether you're a C-suite executive navigating digital transformation, an IT strategist implementing next-generation solutions, or an entrepreneur scaling technology ventures, ETMA Tech Talk delivers the insights and frameworks you need to turn technology challenges into strategic breakthroughs.

Publisher

Joe Basili

Category

business · technology

Language

en

Explicit

No

First episode

20 Jun 2025

Latest episode

17 Sept 2026

Latest episodes

25 episodes in the feed.

1. 

   17 Sept 2026

   No Switch, No Swap, How OpDecision Finds Hidden Money in Clients Wireless Expenses ETMA Tech Talk

   YouTube Description No Switch, No Swap, How OpDecision Finds Hidden Money in Clients Wireless Expenses ETMA Tech Talk In this episode of the ETMA Tech Talk Podcast, host Joe Basili interviews Drew Polin, Vice President of Mobility Solutions, and Casey Spigel, Business Development Manager at OpDecision, reveal the secrets behind uncovering substantial savings in organizations wireless expenses. Drew and Casey explain OpDecision’s core work in audit, optimization, bill management, and ongoing managed services that typically save clients 27–32% on wireless expenses without changing carriers. In 2025 they averaged 42% savings as many new customers had “unlimited plans” that were unnecessary.” They describe common savings areas including misapplied contract discounts, plan design issues, data pooling inefficiencies, IoT line sprawl, and no-use lines left over from COVID, citing examples like 1,700 lines tied to former employees and contracts that lowered MRC but triggered major overages. These are some highlights and questions to consider from the podcast. · What are you paying for, and does it still fit your organization’s needs? · A Great Contract Is Only a Snapshot in Time · Contract negotiation and contract execution are two different jobs. · FinOps leaders: When was the last time somebody challenged the assumptions behind your wireless spend? · "Unlimited Wireless Plans on Everything" Can Get Expensive · IoT Makes Visibility Even Harder · AI Can Read the Contract. Should It Make the Decision? · Managed Mobility Is Expanding Beyond the Bill They also cover lifecycle support, special projects (upgrades, MDM, BYOD transitions), channel partnerships, a shared-savings baseline methodology, and risks of relying solely on AI for contract negotiation. Drew Polin, a veteran entrepreneur with over two decades of experience in the telecommunications industry, shares how the world of enterprise mobility has transformed. Once a realm focused merely on managing cell phone plans, it now involves integrating complex ecosystems that encompass devices, users, carriers, contracts, data, and support. It's a nuanced landscape that demands expertise and attention to detail. Meanwhile, Casey Spigel, affectionately known as “The Cellphone Guru,” brings a unique flair to the discussion. With an early start in the wireless world — notably carrying a purple pager at 11 — Casey has carved a niche by forming strategic partnerships and injecting positivity into every exchange. If you're a C-level executive, part of the FinOps crew, or someone in channel sales, tired of leaving money on the table or dreading the arrival of each new wireless bill, this episode this episode has tips to save money and ideas you can implement. 🎥 YouTube https://youtu.be/0vAwok3S_fU (https://youtu.be/0vAwok3S_fU) 🎧 ETMA TECH TALK Podcast Spotify: https://open.spotify.com/show/39v180fktYhRSbcq3hk9rn (https://open.spotify.com/show/39v180fktYhRSbcq3hk9rn) Apple Podcasts: https://podcasts.apple.com/us/podcast/etma-tech-talk-podcast/id1822837171 (https://podcasts.apple.com/us/podcast/etma-tech-talk-podcast/id1822837171) iHeart: https://www.youtube.com/@ETMATechTalk?reload=9 (https://www.youtube.com/@ETMATechTalk?reload=9) Connect: OpDecision https://www.linkedin.com/company/opdecision-llc/posts/?feedView=all (https://www.linkedin.com/company/opdecision-llc/posts/?feedView=all) Contact OpDecision https://opdecision.com (https://opdecision.com/) 📣 Brought to you by: Enterprise Technology Management Association (ETMA) https://etma.org (https://etma.org/)

2. 

   15 Jun 2026

   Keep the Carrier, Lose the Headache: How LINQ Optimizes Enterprise Mobility

   Enterprise mobility is becoming more complex. Large Wireless carriers are introducing exciting new capabilities, but they are also reducing support resources. As carriers reduce account management and support resources, enterprises increasingly need a trusted partner to fill operational gaps. Enterprises and smaller organizations increasingly struggle to control costs, reduce security threats, manage elaborate logistics, and improve employee and customer experiences. Nobody walks into a boardroom asking for a deeper discussion about wireless billing, carrier plans, or device logistics. Enterprise mobility has quietly become one of the largest recurring technology expenses inside distributed organizations. This is why Chris Koeneman, CRO at LINQ, believes mobility deserves far more executive attention than it receives. The Mobility Problem Nobody Owns For many enterprises, mobility falls into an awkward gap. Finance owns spend. IT owns security. Procurement owns contracts. Operations owns users. Nobody owns the entire lifecycle. The results are: Inconsistent device policies. Escalating carrier costs. BYOD security gaps. Complex billing structures. Poor user support experiences. When organizations manage hundreds or thousands of devices, those problems become expensive. The Carrier Landscape Is Changing One of the most interesting observations from the discussion involved ongoing changes occurring inside major carrier organizations. Chris Koeneman highlights how many enterprises are seeing fewer account resources, fewer support resources, and less strategic guidance from carriers than they received historically. This creates a service gap. Organizations still need analysis, optimization, support, provisioning, and lifecycle management. Someone must fill these roles. Increasingly, Managed Mobility Services providers fill these roles. The Cost Savings Myth Many organizations believe the only path to savings is changing carriers. Chris Koeneman disagrees. One of the biggest savings opportunities often exists within the current carrier environment. Unlimited plans, shared pools, unused features, missed promotions, and billing inefficiencies frequently create substantial avoidable expenses and waste. Organizations often have significant savings opportunities without changing providers at all. AI Moves Beyond Automation Perhaps the most surprising discussion centered around AI. LINQ is using AI to analyze customer interactions, communications, meeting records, and operational signals to identify potential churn risks before they become visible to account teams. AI's real value may be identifying patterns hidden inside massive volumes of unstructured data that humans simply cannot process effectively. BYOD Still Creates Risk Bring Your Own Device (BYOD) programs remain attractive because they reduce hardware costs. But unmanaged BYOD environments create serious governance and security challenges. Organizations that allow employee-owned devices without proper MDM controls may expose sensitive corporate information while losing visibility into critical business communications. For CIOs and security leaders, this remains one of the most overlooked risks in enterprise mobility. Final Thoughts Mobility management is no longer simply a telecom issue. It is a business operations issue. It impacts cost control, employee productivity, employee and customer experience, security risk, and digital transformation initiatives. Organizations that treat mobility strategically will create operational advantages that their competitors will miss. Key Takeaways Managed Mobility Services Matter More Than Ever BYOD Requires Governance What's the biggest mobility challenge? Cost optimization? BYOD security? Device logistics? Carrier support? User experience? 🎥 YouTube https://youtu.be/BKyIDJPJDsw (https://youtu.be/BKyIDJPJDsw) Connect: LINQ https://www.linkedin.com/company/linq-services Contact LINQ https://linqservices.com 📣 Brought to you by: https://etma.org (https://etma.org/)

3. 

   16 Mar 2026

   Hyperion Highlights the Benefits of Attending ETMA Conference April 2026 in Clearwater

   Enterprise technology leaders discuss why the ETMA Conference in Clearwater, Florida April 8–10, 2026 is one of the most effective conferences to build channel partnerships and learn practical AI implementation strategies. ETMA Conference Preview: Networking That Actually Works + Real-World AI Lessons (with Hyperion Partners) Joe Basili ETMA Managing Director talks with Yvonne Patterson and Mary Dougan of Hyperion Partners about the benefits of attending the upcoming ETMA Conference in Clearwater, Florida April 8–10. This is a conference for people working on their company rather than just in their company register https://www.surveymonkey.com/r/ETMAClearwater (https://www.surveymonkey.com/r/ETMAClearwater) The discussion focuses on factors and design of the conference to accelerate sales channel alliance partnerships: a structured program designed for networking, breakout sessions that enable best-practice sharing, and an intimate setting compared with larger conferences. They discuss benefits from thought leadership conference sessions: Artificial Intelligence as a major industry topic, emphasizing practical uses for efficiency and automation and the value of sharing both successes and failures. They highlight attendee direct revenue opportunities with ETMA conference attendees average 2.9 new partnerships per event. Speed to market gained at conferences with partnership alignment in two days that could take months to create independently. They explain Hyperion Partner’s advocacy and monetization strategy for TEM/MTS partners, including bridging gaps between carriers, agents, and sub-agents and why carriers prefer working through a primary agent. They close with advice to bring business cards, use the Swapcard conference application to schedule meetings early, and share contact details. Register for the April 2026 Conference https://www.surveymonkey.com/r/ETMAClearwater (https://www.surveymonkey.com/r/ETMAClearwater) Learn more about the conference: https://etma.org/conferences/ (https://etma.org/conferences/) 🎥 Preview Clearwater experience: https://youtu.be/Qc5nvqZNtfw (https://urldefense.proofpoint.com/v2/url?u=https-3A__youtu.be_Qc5nvqZNtfw&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=3PnYF88KMSDrnpPgEGF8jWR7BOISu8FFBAiwvfBBwl0&m=H072KBf1MsJtRWq4w4Gf_7w9nSILUlHXXalqGtlykcnk31SHmuwZlrvWmZro4V6v&s=rPk94jT4Jk-A7_PX4aHWoLAHm67HSsbuM9czvFFNvyA&e=) #ETMASmoothSailingApril8-10⛵Clearwater Fl https://youtu.be/007aQjXbSrA (https://urldefense.proofpoint.com/v2/url?u=https-3A__youtu.be_007aQjXbSrA&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=3PnYF88KMSDrnpPgEGF8jWR7BOISu8FFBAiwvfBBwl0&m=H072KBf1MsJtRWq4w4Gf_7w9nSILUlHXXalqGtlykcnk31SHmuwZlrvWmZro4V6v&s=98XysvRgb3-Gb2NqBV4OcRSRFbct6tfS7BNDtEGK_aQ&e=)

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

5,233

Score snapshot 15 Sept 2025

Podcast Authority Score: 17 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

7

Social presence

0

YouTube

65

Engagement

0

Contact ETMA-Tech Talk Podcast

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.