CG Excellence is more than a podcast—it’s a movement to uplift, empower, and inspire servant leaders in every industry. Hosted by Christine George, each episode features dynamic conversations with real people who live out excellence in customer engagement on the daily. Learn how to turn everyday interactions into extraordinary impact. Common topics include: "What makes excellent customer service memorable?" "Leading with the synergy of service and kindness" "Mint-on-the-pillow mentality" "Avoiding burnout while staying mission-focused" "Company culture is a direct link to client retention"

Excellence in Customer Engagement
Claim This Podcastby Christine George
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Podcast Overview
CG Excellence is more than a podcast—it’s a movement to uplift, empower, and inspire servant leaders in every industry. Hosted by Christine George, each episode features dynamic conversations with real people who live out excellence in customer engagement on the daily. Learn how to turn everyday interactions into extraordinary impact. Common topics include: "What makes excellent customer service memorable?" "Leading with the synergy of service and kindness" "Mint-on-the-pillow mentality" "Avoiding burnout while staying mission-focused" "Company culture is a direct link to client retention"
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Publishing Since
1/28/2025
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Recent Episodes

February 9, 2026
Dr. H₂O: A Life Calling to Bring Safer, Cleaner Water to the World
<p><strong>What does it look like to serve humanity through something as fundamental as water?</strong></p><p><br></p><p>In this episode of Excellence in Customer Engagement, Christine speaks with Mark Miller, also known as “Dr. H₂O,” founder of Safer Cleaner Water and UA Legacy Grants. </p><p><br></p><p>Mark shares how a childhood guided by faith and service evolved into a lifelong mission to protect people’s health, dignity, and quality of life through a clean, safe water solution.</p><p><br></p><p>This conversation explores servant leadership in its most practical form. Mark speaks about honoring intuition, answering a calling that is bigger than business, and the responsibility leaders carry when their work directly impacts human well-being.</p><p><br></p><p>You’ll hear how purpose, family influence, and a deep commitment to others shaped Mark’s path and how his work today is saving lives in ways many people never think about.</p><p><br></p><p>This episode is a reminder that true leadership often begins in the quiet decision to serve where it matters most.</p><p><br></p><p><strong>Connect with Mark Miller & Safer Cleaner Water</strong></p><p><br>Website<br><a href="https://safercleanerwater.com/" target="_blank" rel="ugc noopener noreferrer">https://safercleanerwater.com</a></p><p><br></p><p>Nonprofit Mission (UA Legacy Grants)<br><a href="https://uagrant.com/" target="_blank" rel="ugc noopener noreferrer">https://uagrant.com</a></p><p><br></p><p>Email Mark Directly<br><a href="http://mark@safercleanerwater.com" target="_blank" rel="ugc noopener noreferrer">mark@safercleanerwater.com</a></p><p><br></p><p>Facebook<br><a href="https://www.facebook.com/SaferCleanerWaterOfficial" target="_blank" rel="ugc noopener noreferrer">https://www.facebook.com/SaferCleanerWaterOfficial</a></p><p><br></p><p>Instagram<br><a href="https://www.instagram.com/safercleanerwater/" target="_blank" rel="ugc noopener noreferrer">https://www.instagram.com/safercleanerwater/</a></p><p><br></p><p>YouTube<br><a href="https://www.youtube.com/@SaferCleanerWater" target="_blank" rel="ugc noopener noreferrer">https://www.youtube.com/@SaferCleanerWater</a></p><p><br></p><p>More from Mark — WOW: World of Water Podcast Feature<br><a href="https://ezwaypodcast.com/podcast/wow-world-of-water-by-mark-miller-and-safercleanerwater-com" target="_blank" rel="ugc noopener noreferrer">https://ezwaypodcast.com/podcast/wow-world-of-water-by-mark-miller-and-safercleanerwater-com</a></p><p><br></p><p><strong>About CG Excellence</strong></p><p><br>CG Excellence Training helps organizations elevate customer engagement through identity-based servant leadership and authentic human connection.</p><p><br></p><p>Thank you for your kind attention today!</p><p>I am Christine George and this is Excellence in Customer Engagement.</p><p>Welcome to CG Excellence Training: <a href="http://www.cgexcellencetraining.com" target="_blank" rel="ugc noopener noreferrer">www.cgexcellencetraining.com</a></p><p><br></p><p>YouTube: <a href="https://www.youtube.com/@cgexcellencetraining" target="_blank" rel="ugc noopener noreferrer">youtube.com/@cgexcellencetraining</a> </p><p><br></p><p>Podcast: Excellence in Customer Engagement (available on your favorite platform)</p><p><br></p><p>Instagram: @cgexcellencetraining</p><p><br></p><p>X (formerly Twitter): @cg_excellence</p><p><br></p><p>Please subscribe, like, and share if you’re inspired to strengthen your impact!</p><p>With Love and Honor,</p><p>Christine</p><p><br></p>

May 26, 2025
Tommy's Restaurant: Rooted in Service - Fueled by Love
Tommy Fello and Cindy Fello share how they built Tommy's Restaurant into a beloved community hub through servant leadership, customer-centric food, and a commitment to making everyone feel welcome in this interview with Christine George.

March 7, 2025
Servant Leadership Driven with Heart and Soul
<p>In this inspiring episode, I have the honor of speaking with the legendary Richard Johns, founder of Richard’s Ride in Solon, OH. Richard’s unwavering commitment to Dependability, Security, Trust, Cleanliness, and Service Excellence has set the gold standard in door-to-door transportation.</p><p><br></p><p>Join us as Richard shares how his life experiences have shaped a business philosophy built on Faith, Family, and Friends. Through a heart-centered approach, he has cultivated lasting relationships and a legacy of servant leadership—one that extends beyond business to enrich lives in profound ways. </p><p><br></p><p>🎧 Listen now and be inspired by Richard’s journey!</p><p><br></p><p>📞 Connect with Richard Johns:</p><p>🌐 <a href="https://www.richardsride.com">www.richardsride.com</a></p><p>📱 440-519-1400</p><p><br></p><p>Thank you for listening! </p><p>If you’re passionate about the fine art of customer service, please subscribe, like and share this episode with your friends, family, and colleagues.</p><p><br></p><p>Christine George</p><p>CG Excellence Training</p><p>Aligning Servant Leaders with the Corporate Mission</p><p>Staff and Client Retention</p><p>christine@cgexcellence.net</p>
4 total episodes available
Recent guests on Excellence in Customer Engagement
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Tommy Fello
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Cindy Fello
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- What is Excellence in Customer Engagement?
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This podcast updates daily.
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This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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