Experience Matters

About Experience Matters

Welcome to Experience Matters, an insightful podcast series from iCrossing that takes a fresh look at customer, brand, and employee experience. Hosted by Mark Bell, Head of Business Solutions and Transformation Strategy, each monthly episode dives into the trends, challenges, and triumphs shaping the future of experience for brands. Join us as we sit down with top industry leaders who share their expert insights, proven strategies, and compelling success stories. Experience Matters breaks down the true impact of brand experience and reveals why it’s a game-changer for Business and Marketing Leaders like you. Discover how to drive meaningful transformation for your brand, enhance your customer relationships, and empower your teams to create unforgettable experiences. Whether you're looking to stay ahead of industry shifts or spark new ideas for your brand, this is the podcast for you. Tune in and see why Experience Matters.

Publisher

iCrossing

Category

business

Language

en

Explicit

No

First episode

29 Oct 2024

Latest episode

7 May 2025

Latest episodes

8 episodes in the feed.

1. 

   7 May 2025

   Total Search

   Fuel connected brand experiences with the next evolution of Total Search.

2. 

   16 Apr 2025

   The Great Data Debate

   Future-proof your business with a data strategy that delivers an exceptional consumer experience.

3. 

   13 Mar 2025

   Marketing Bias

   Uncover and address marketing bias with audience intelligence insights.

4. 

   13 Jan 2025

   AI for experience

   Host Lex Fridman explores how AI is transforming marketing with industry expert insights, empowering businesses to make data-driven decisions and achieve marketing success.

5. 

   16 Dec 2024

   Beyond loyalty

   Membership brand experts dive into creating lasting connections by going beyond loyalty to transform their brands.

6. 

   25 Nov 2024

   Sonic branding

   Sonic branding expert John Williams shares how unlocking the power of sound can elevate brand experiences and create lasting impressions.

7. 

   4 Nov 2024

   No Excuses

   Explore the future and impact of brand, customer and employee experience.

8. 

   29 Oct 2024

   No excuses – coming soon!

   In this inaugural episode, Mark Bell, our Head of Business Solutions and Transformation Strategy, is joined by iCrossing's Head of Client Solutions and Global Program Manager to explore the future of brand experience.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

1 ratings

Podcast Authority Score: 1 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

1

Social presence

0

YouTube

0

Engagement

0

Contact Experience Matters

Guest appearances

Does not typically book guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.