Welcome to our tech podcast where we delve deep into captivating topics surrounding Customer Experience, Commerce, and Digital Transformation. Join us as we explore these fascinating themes and uncover valuable insights to enhance your understanding and mastery in the digital realm.
Experience Matters, by Merkle
Claim This Podcastby Merkle Northern Europe
5.0(2 reviews)
7 episodes
Updated Bi-weekly
Accepts GuestsHas SponsorsLocation 🇺🇸
Podcast Overview
Welcome to our tech podcast where we delve deep into captivating topics surrounding Customer Experience, Commerce, and Digital Transformation. Join us as we explore these fascinating themes and uncover valuable insights to enhance your understanding and mastery in the digital realm.
Language
🇩🇰
Publishing Since
9/12/2024
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Recent Episodes
April 10, 2025
Sustainability - med Natascha Schøtt, Ahlsell og Pia Sebell, Merkle
<p>I denne episode af Experience Matters stiller vi skarpt på bæredygtig transformation – og hvordan digitalisering spiller en afgørende rolle i at accelerere forretningsvækst med grønne ambitioner. Vært Steffen Souza Ric-Hansen får besøg af Pia Sebell, Consulting Director, Experience hos Merkle, og Natascha Scøtt, Director, Strategy & Transformation hos Ahlsell. Sammen dykker de ned i, hvordan digitale værktøjer kan omsætte bæredygtighedsstrategier til målbare resultater – både miljømæssigt og kommercielt. Glæd dig til et inspirerende afsnit fyldt med indsigter, erfaringer og konkrete eksempler på, hvordan virksomheder kan skabe værdi gennem digitalt drevet bæredygtighed.</p>
March 3, 2025
AI and Business Adoption - with Thomas Walter, Merkle EMEA
<p>🚀 <strong>AI: Beyond the Buzzword – Finding Real Business Value</strong></p><p>In the latest episode of Experience Matters, host Steffen Souza Ric-Hansen sits down with Thomas Walter, Chief Solution Officer for Merkle in EMEA, to cut through the AI hype.</p><p>AI is everywhere, but how do businesses move from fascination to real impact? Thomas shares insights on practical AI applications, customer-centric strategies, and how companies can unlock measurable value using the <strong>AI Business Value Canvas</strong>.</p><p>Merkle, a dentsu company, is at the forefront of this transformation - helping brands harness AI for real business outcomes.</p><p>🔊 Tune in to learn more!</p><p>#AI #CustomerExperience #DigitalTransformation #ExperienceMatters</p>
February 6, 2025
Digital Transformation in Financial Services
<p>In this episode of Experience Matters, host Steffen Souza Ric-Hansen welcomes Sille Stener, former SVP at SDC, and Lars Harder from Merkle for an insightful discussion on digital transformation in the financial services industry.</p><p>They explore the current state of digitalization, leadership strategies, customer experience, and the role of partnerships in driving innovation. Tune in to gain valuable insights on the Nordic market and beyond. </p><p>🎧 The episode is in Danish. Listen now!</p>
7 total episodes available
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Frequently asked questions
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- What is Experience Matters, by Merkle?
- How often does this podcast release new episodes?
This podcast updates bi-weekly.
- Where can I listen to this podcast?
This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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