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Experience Threading: The Podcast

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by Threadfin

5.0(1 reviews)

8 episodes

Updated Daily

Accepts GuestsHas Sponsors

Podcast Overview

Properly practiced, digital transformation should lead to happier, faster, smarter and safer employees and customers. Welcome to Experience Threading: The Podcast where we discuss human-centered, outcome focused digital transformation. If you’ve ever wondered, “How can we make it easier for people to get their work done? How can I move to the cloud, and then stay in the cloud? What’s the best way to handle risk in this work-anywhere world?” we invite you to listen in for the tools, techniques and best practices you need to overcome these challenges—and many more. Hear something that especially sparks your interest? Contact us for a deeper conversation tailored to your needs.

Language

🇺🇲

Publishing Since

12/9/2022

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Recent Episodes

March 30, 2023

Unlock Your Organization’s Experience Potential: The Experience Management Maturity Model & Quiz

Take the Experience Management Maturity Model Quiz we talk about in this episode! You’ve got the concept of employee and customer experience wrapped into your digital transformation plans. You may even have an experience plan in place. But where do you go from here, and how do you get there? Understanding maturity — where you are and how you stack up in terms of experience — is the catalyst for defining what you need to do to move forward. Join us for our third podcast with experience expert, Diane Magers, CCXP, Threadfin’s Experience Practice Lead (and well-known Founder and Chief Experience Officer at Experience Catalysts), as we discuss an experience maturity model that narrows down the actions you can start taking today to drive success. Click here to take the Experience Management Maturity Model Quiz we reference in this episode! If you hear something that especially sparks your interest, contact us for deeper conversation tailored to your company’s needs. You can always find us at www.threadfin.com.

March 3, 2023

Implement Employee Experience in 7 Steps

In this short episode, Threadfin’s Sara Keeney, talks about the importance of digital transformation in enhancing employee experience and driving value across organizations. She explains how employee experience helps employees deliver superior customer experiences and shares seven key steps to move towards employee-centricity, as described by Threadfin's Experience Practice Lead, Diane Magers. These steps include getting leadership buy-in, creating a cross-functional team, mapping the employee journey, prioritizing, purposeful design, piloting, and incorporating the discipline. If you're ready to commit to enhancing your organization's employee experience, get in touch at threadfin.com.

February 9, 2023

Employee Experience & Employee Engagement: What’s the difference?

When it comes to employee experience and employee engagement, there are definite differences—engagement and experience aren’t interchangeable when it comes employees. At Threadfin, we’re focused on employee—and customer—experience. But what does that mean exactly? There’s a lot of confusion around the difference between employee experience and employee engagement. In this episode we break it down for you quickly.

8 total episodes available

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Frequently asked questions

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What is Experience Threading: The Podcast?: Properly practiced, digital transformation should lead to happier, faster, smarter and safer employees and customers. Welcome to Experience Threading: The Podcast where we discuss human-centered, outcome focused digital transformation. If you’ve ever wondered, “How can we make it easier for people to get their work done? How can I move to the cloud, and then stay in the cloud? What’s the best way to handle risk in this work-anywhere world?” we invite you to listen in for the tools, techniques and best practices you need to overcome these challenges—and many more.

Hear something that especially sparks your interest? Contact us for a deeper conversation tailored to your needs.
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Information about guest appearances is not available.

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