Fast Leader Show | Customer Experience Leadership
Claim This Podcastby Jim Rembach, Executive Director, Leadership Execution Institute
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Podcast Overview
<p>Why do strategic plans stall between the boardroom and the frontline? </p><p><br></p><p>Hosted by Jim Rembach (Executive Director, Leadership Execution Institute), The Fast Leader Show is the official podcast of Execution Architects, built for enterprise executives, systems thinkers, and human performance pioneers navigating post-AI velocity.</p><p><br></p><p>We move beyond generic management advice to examine the true physics of execution. Our dialogues bridge strategic intent and operational reality—treating high-velocity customer operations not as isolated service silos, but as the high-stress central nervous system of the entire enterprise. It is here that all upstream failures in product design, logistics, supply chain, and vendor management collide in real-time.</p><p><br></p><p>Each episode, we build a multi-disciplinary brain trust of global experts:</p><p>• Academic researchers analyzing the biological limits of human capacity.</p><p>• Bestselling authors introducing modern paradigms of organizational design.</p><p>• Enterprise consultants diagnosing structural operational friction points.</p><p>• Frontline executive leaders managing massive operational complexity.</p><p><br></p><p>Stop managing behavior. Upgrade the operating system they run on. </p>
Language
🇺🇲
Publishing Since
7/13/2016
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Recent Episodes
March 4, 2026
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Healthcare executive Jason Mercer-Pottinger shares how he leads a remote contact center operation 11 points above industry average by strategically integrating AI, in this interview.
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May 1, 2024
555 Dina Denham Smith - The Creative Leader's Mindset
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280 total episodes available with 8 transcripts
Recent guests on Fast Leader Show | Customer Experience Leadership
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Jason Mercer-Pottinger
Guest
Kyle Austin Young
Guest
Dina Denham Smith
Guest
John Fisher
Guest
Jeff Eschliman
Guest
Adam Bryant
Guest
Dr Laura McGuire
Guest
Nicole Kyle
Guest
Tom Schmitt
Guest
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Frequently asked questions
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- What is Fast Leader Show | Customer Experience Leadership?
<p>Why do strategic plans stall between the boardroom and the frontline? </p><p><br></p><p>Hosted by Jim Rembach (Executive Director, Leadership Execution Institute), The Fast Leader Show is the official podcast of Execution Architects, built for enterprise executives, systems thinkers, and human performance pioneers navigating post-AI velocity.</p><p><br></p><p>We move beyond generic management advice to examine the true physics of execution. Our dialogues bridge strategic intent and operational reality—treating high-velocity customer operations not as isolated service silos, but as the high-stress central nervous system of the entire enterprise. It is here that all upstream failures in product design, logistics, supply chain, and vendor management collide in real-time.</p><p><br></p><p>Each episode, we build a multi-disciplinary brain trust of global experts:</p><p>• Academic researchers analyzing the biological limits of human capacity.</p><p>• Bestselling authors introducing modern paradigms of organizational design.</p><p>• Enterprise consultants diagnosing structural operational friction points.</p><p>• Frontline executive leaders managing massive operational complexity.</p><p><br></p><p>Stop managing behavior. Upgrade the operating system they run on. </p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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