Short, sharp answers to questions about business, investing, economics or politics.
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Q+A: How better messaging can save businesses time and money
Text messaging has traditionally been a marketing tool for businesses. But it's increasingly becoming a way to manage appointments, deliveries, customer service and even sales — with the potential to save businesses time and money.
Sean Aylmer speaks with Andrea Topping, Vice President, Product Applications at Sinch, about the shift towards two-way customer conversations, the importance of trusted and verified messaging, and why businesses need to think beyond traditional marketing campaigns.
This is the third and final interview in our series with Sinch, a supporter of Fear & Greed.
Find out more: https://fearandgreed.com.au/ (https://fearandgreed.com.au/)
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
7 Oct 2026
Q+A: The cyber risk hiding in every business
Cyber attacks can cost a business far more than lost data. They can disrupt operations, damage client relationships and consume enormous amounts of time — and for accountants and financial advisers handling sensitive information, the stakes are particularly high.
Recorded at Class Ignite 2026, Sean Aylmer speaks with Lydia Pearson, Head of Growth Solutions at MyProsperity; Nathan Steiner, Senior Director of Solution Consulting at DocuSign; and Greg Hansen, Executive Group Strategy at HUB24. They discuss why email remains such a significant vulnerability, how client portals can improve both security and customer experience, and where a small business should start when its cybersecurity budget is limited.
This episode was recorded at Class Ignite 2026. Class is a supporter of Fear & Greed.
Find out more: https://fearandgreed.com.au/ (https://fearandgreed.com.au/)
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
6 Oct 2026
Q+A: Australia has a governance gap. Why is it getting worse?
Australians expect organisations to behave with integrity and accountability. But the new 2026 Australian Governance Index reveals a substantial gap between those expectations and what people believe they're actually seeing, with 43 per cent of Australians saying organisational behaviour has become worse in recent years.
Sean Aylmer speaks with Katrina Horrobin, CEO of the Governance Institute of Australia, and Matt Rowley, partner at strategic advisory firm General Strategic, about what's driving the governance gap, why expectations differ between sectors, and what businesses can actually do about it. They also discuss AI governance, the importance of human judgement, and why organisations need to think beyond their traditional "social licence".
The Governance Institute of Australia is a supporter of Fear & Greed.
Find out more: https://fearandgreed.com.au/ (https://fearandgreed.com.au/)
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
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