Forward-facing IT organizations need more. Workflows that work. Integrations that align effortlessly. Data that delivers in real-time. Learn how IT Operations leaders who live in the belly of the beast make sense of IT service management, IT operations management, and AIOps, leveraging transformational technologies like ServiceNow, Splunk, Dynatrace, and BigPanda. The Find Flow Podcast is hosted by Sean McDermott, a member of the Forbes Tech Council and 35-year veteran of the IT operations space.
Find Flow
Claim This Podcastby Sean McDermott
10 episodes
Updated Weekly
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Podcast Overview
Forward-facing IT organizations need more. Workflows that work. Integrations that align effortlessly. Data that delivers in real-time. Learn how IT Operations leaders who live in the belly of the beast make sense of IT service management, IT operations management, and AIOps, leveraging transformational technologies like ServiceNow, Splunk, Dynatrace, and BigPanda. The Find Flow Podcast is hosted by Sean McDermott, a member of the Forbes Tech Council and 35-year veteran of the IT operations space.
Language
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Publishing Since
5/11/2023
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Recent Episodes
September 12, 2024
Enhancing Data Migration with Precision Bridge COO James Warriner
“Historical and contextual data about customers are invaluable for personalization and service quality.” - James Warriner<br /> <br /> <br /> <br /> <br /> James Warriner joins me today to explore the intricate world of data migration. As organizations seek to modernize and optimize their data handling capabilities, understanding the nuances of data migration has never been more critical. We'll explore leveraging AI and advanced tools to improve data quality and unlock its long-term potential.<br /> <br /> <br /> <br /> James is the COO of Precision Bridge and has a rich history in service management. He began his career with a consultancy specializing in Remedy in the UK and has amassed experience across various service management platforms over the years. James joined Precision Bridge about two years ago and has been instrumental in driving innovative data migration solutions.<br /> <br /> <br /> <br /> This week on Find Flow:<br /> <br /> <br /> <br /> <br /> The importance of not discrediting data prematurely<br /> <br /> <br /> <br /> Systematic improvement of data quality through algorithms and transformations<br /> <br /> <br /> <br /> Leveraging big data for trend analysis and segmentation with AI<br /> <br /> <br /> <br /> Customizations and configurations during data migrations<br /> <br /> <br /> <br /> Tackling data integrity and mapping challenges in migration projects<br /> <br /> <br /> <br /> Understanding the business impact of retaining valuable data<br /> <br /> <br /> <br /> Strategies for effective data migration planning<br /> <br /> <br /> <br /> The role of automation and testing in ensuring successful data migration<br /> <br /> <br /> <br /> <br /> Resources Mentioned:<br /> <br /> <br /> <br /> <br /> Precision Bridge - https://precisionbridge.net/<br /> <br /> <br /> <br /> DevOps Institute’s Upskilling IT Report - https://www.devopsinstitute.com/upskilling-it/ <br /> <br /> <br /> <br /> 70:20:10 Model - https://trainingindustry.com/wiki/content-development/the-702010-model-for-learning-and-development/ <br /> <br /> <br /> <br /> Book: Mindset: The New Psychology of Success by Dr. Carol Dweck - https://adrvantage.com/wp-content/uploads/2023/02/Mindset-The-New-Psychology-of-Success-Dweck.pdf<br /> <br /> <br /> <br /> <br /> Connect with James Warriner:<br /> <br /> <br /> <br /> Precision Bridge<br /> <br /> <br /> <br /> James Warriner on LinkedIn<br /> <br /> <br /> <br /> Find Your Flow in IT Operations<br /> <br /> <br /> <br /> Thanks for tuning into this week’s episode of the Find Flow Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.<br /> <br /> <br /> <br /> Apple Podcasts | TuneIn | Stitcher | Spotify | Amazon Music<br /> <br /> <br /> <br /> Be sure to share your favorite episodes on social media to help me reach more IT Operations leaders, like you.<br /> <br /> <br /> <br /> Join me on Facebook, Twitter, Instagram, and LinkedIn. For more exclusive content and information, visit our website. While you’re there, don’t forget to grab your free gift: The 9 Ways to Accelerate Your Service Reliability Strategy.
June 6, 2024
Unpacking AIOPs: The Future of IT Operations with Isaac Sacolick
“A leader’s vision in digital transformation can either propel a company forward or leave it behind.” - Isaac Sacolick Today, my guest, Isaac Sacolick, and I delve into the increasingly sophisticated world of AI Ops and the transformative role of leadership in IT. We discuss the strategic integration of AI Ops into business operations and the evolution of IT leadership roles in response to dynamic technological landscapes. Our conversation covers the intertwining of machine learning with IT operations to enhance performance and reliability, highlighting the critical importance of visionary leadership in fostering innovative technological environments. Isaac Sacolick is the president of Star CIO and a recognized thought leader in transforming IT operations and implementing digital strategies. He has led numerous successful digital transformations, advocates for agile, lean, and data-driven cultures, and is a prolific blogger and keynote speaker. He is also the author of "Driving Digital" and the upcoming book "Digital Trailblazer," which aims to guide IT leaders to become transformational figures in their organizations. “A leader’s vision in digital transformation can either propel a company forward or leave it behind.” - Isaac Sacolick This week on Find Flow: The role of AIops in simplifying IT operations. Strategic leadership in digital transformation. The impact of technological evolution on traditional business models. Importance of a unified vision for IT operational management. The role of machine learning and automation in operational efficiency. Challenges in integrating new technologies with legacy systems. How to effectively manage and leverage digital transformation. Key strategies for CIOs in leading transformative IT initiatives. Resources Mentioned: "Digital Trailblazer" by Isaac Sacolick Book:"Driving Digital" by Isaac Sacolick Connect with Isaac Sacolick:Star CIO Isaac Sacolick on X"Digital Trailblazer" Explore Leadership and Innovation in IT Operations Thanks for tuning into this week’s episode of Find Flow. If you enjoyed this episode, please subscribe and leave a review wherever you like to listen. Join us again as we continue to provide insights that help IT leaders and professionals streamline operations and amplify their leadership impact. Stay connected and be inspired to find your flow in IT operations and beyond. Please share this episode with your network and keep the conversation about transformational IT leadership alive on your social platforms. Find Your Flow in IT Operations Thanks for tuning into this week’s episode of the Find Flow Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music Join me on Facebook, Twitter, Instagram, and LinkedIn. For more exclusive content and information, visit our website. While you’re there, don’t forget to grab your free gift: The 9 Ways to Accelerate Your Service Reliability Strategy.
May 30, 2024
Observability and AI Ops with Travis Greene
“Observability is the destination, and AI Ops is the journey.”- Travis Greene Today, we dive deep into the intricacies of IT Operations Management (ITOM) with my guest, Travis Greene, from OpenText. Travis brings a wealth of experience and insights into how automation, AI Ops, and cloud management reshape the IT operations landscape. As organizations grapple with the rapid technological transformation, Travis's expertise illuminates a path forward that integrates these new tools effectively, ensuring operational efficiency and preparing businesses for future technological demands. Travis Greene is a seasoned IT management professional, currently serving as a Senior Product Manager at Micro Focus. Now Sr. Director of Product Marketing for OpenText IT Operations Management solutions, with a career spanning over 19 years through various acquisitions, including NetIQ, Attachmate, Novell, and HP Software, Travis has a profound understanding of IT service management, AI Ops, cloud management, and governance tools. His role ensures that firms survive and thrive amid the technological shifts that define modern IT operations. Travis has been pivotal in communicating and implementing ITOM solutions that address critical market demands throughout his journey. “Observability is the destination, and AI Ops is the journey.”- Travis Greene This week on Find Flow: The significance of unified platforms in managing IT operations transformation How automation through operations orchestration is revolutionizing IT services The strategic role of optic platforms in integrating operations, intelligence, and cloud services The necessity of building trust in AI to enhance operational reliability The evolving implications of cloud technology on operational roles This week on Find Flow: The significance of unified platforms in managing IT operations transformation How automation through operations orchestration is revolutionizing IT services The strategic role of optic platforms in integrating operations, intelligence, and cloud services. The necessity of building trust in AI to enhance operational reliability The evolving implications of cloud technology on operational roles Resources Mentioned: Optic Data LakeTableauMicrosoft BI Tools Connect with Travis: OpenTextTravis Greene on LinkedIn Find Your Flow in IT Operations Thanks for tuning into this week’s episode of the Find Flow Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music Be sure to share your favorite episodes on social media to help me reach more IT Operations leaders like you. Join me on Facebook, Twitter, Instagram, and LinkedIn. For more exclusive content and information, visit our website. While you’re there, don’t forget to grab your free gift: The 9 Ways to Accelerate Your Service Reliability Strategy.
10 total episodes available
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Frequently asked questions
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- What is Find Flow?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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