Welcome to Finding Proof with Australian psychologist and business mentor, Dr Tess Crawley.
What is getting in the way of you achieving your business goals? Are you feeling stuck? Do you fear about what others think of you? Does doubt stop you from taking action? Do you need to find proof that you are strong as wish you were?
I can help.
Welcome to the Finding Proof podcast. I am your host Dr Tess Crawley and I am on a mission to help you find the evidence you need to make the next courageous leap in your business.
Staffing stress? You’re not on your Pat Malone!
Many of you have recently brought on your first staff members, and I hear you. YOU. ARE. STRESSED.
Building a team can be a truly exciting and rewarding time in any business, but it often comes with traumatic growth on the part of the business owner. This isn’t because you’re a bad leader or a bad business owner …
You’re a great “technician” (skilled clinician, in the case of most of my clients), with no training on how to recruit and retain staff or how to build a great team culture. You’re so great at what you do, that you’ve built a wonderful reputation and are now swamped with work. That’s why you’ve recruited staff to help out.
Trouble is, you can’t sustain your usual work load AND manage your team. Something’s gotta give!
And that triggers fear. Big time.
Clients mean dollars. Fewer clients means fewer dollars. How will you afford to reduce your client load so you can support your team?
What if I told you that most of my business coaching clients move from this state of fear and end up in a place where they not only see fewer clients themselves, but their practices generate MORE revenue to support business sustainability?
What if I also told you that a mark of a successful business is when the business owner is paid a salary but is not the primary source of revenue?
These are things we’re not taught how to do at uni.
I remember my early days of practice ownership, bumbling about in the dark, figuring it all out by trial and error (or more accurately, error and error!). I’ve gone from traumatic growth to consolidated stability to strategic growth over the years.
It’s no accident that my clinic’s team culture was recognised as a finalist in the Allied Health Awards last year. Or that we’ve been awarded contracts worth over a million dollars.
Team culture, team stability, and team ambassadors all feed into business success and reduce burnout risk for you and your team … And it’s all achievable, without having to resort to dark magic!
I’m running some training on exactly these concepts … And here’s where you can find out all about it: https://bit.ly/NurtureCourseInfo (https://bit.ly/NurtureCourseInfo?fbclid=IwAR3kb0u8aRL__7tegVePLcbVsrcWm6SoO2wIw9XRFV0r6ro5A-oY4Wga2wI)
Remember, we all learn how to do this, hopefully you’ll avoid some of the mistakes I made early on!
Much love,
Tess x
2 May 2022
Ep. 81: EXCITING NEWS! In-person events are back!
Why exactly am I so excited? Well some of it is a secret for now, but here’s what I can tell you … EXCITING NEWS! In addition to new online courses (announcement coming next week), I’m putting together a series of in-person events in Melbourne!
It’s been such an incredibly long time since I’ve been able to run workshops, and I can’t wait to get back into that space again. I’m planning something incredibly spoiling … think stunning views, expert catering, and a whole day of indulgence (which is how I think of time spent working ON our businesses instead of IN our businesses). If you keep your eye out, you might see a sneak peak of the venue when I inspect it next Wednesday!
What’s coming? … Workshops and working days … I’m planning at least a couple of events for the second half of this year. At least one will be a training day (think CEO Mindset on steroids) and at least one will be a working day (think No Quarter on speed!). They’ll be priced at around the $440 per head mark for a one-day event, and $880 for a two-day event. There’ll be a maximum of 20 people per event.
SO … if you’d like to be added to the waitlist for these events (I know you want all the details, be patient!), shoot a little email to my assistants Jess & Josie (hello@tesscrawley.com.au) to be first in line for a place at the table (literally) … we’ll add you to the priority list once all the details are on hand. I am genuinely so excited to be back in the room with you (and to meet some of you for the first time). The very thought of it makes my heart sing!
Much love,
Tess x
3 Feb 2022
Ep. 80: A Sound Static Diary Enables You to Meet Your Goals and Self-Care Needs
This week I’ve been speaking about this with my Like A Boss members (in BIG detail) and also introduced the concept to my No Quarter members. The key issues everyone is weighed down by seem to be: (i) A need to work “smarter-not-harder” after our past brutal couple of years; (ii) The need for several changes to how their businesses function in order to achieve this (time management, fee structure, recruitment, etc); and then (iii) complete overwhelm at how much work needs to be done with so little time and energy.
But here’s what’s a given … no one will achieve anything if their diary doesn’t have dedicated time set aside each week for them to work on these things. Hence the diary reshape. And that triggers a cascade of fear:
What if I can’t afford to take that time away from income generation? (Cue: fee structure discussion)
What if my clients can’t get their preferred appointment time if I take time away from client work? (Cue: discuss guilt-induced over-availability)
What if my team think I’m slack for not seeing enough clients? (Cue: discuss the role of being the boss)
Most business issues can be addressed in an orderly structure fashion when we have time to focus on them. But time doesn’t grow on trees. We need to TAKE it. We need to make it happen. So, have a look at your typical week. Identify how many hats you wear each week (business owner, client service provider, partner, parent, etc) and make sure there is a structure within your diary to support you to reliably be able to know which hat you’ll be wearing when, AND when you’ll reliably have time to work on your business (and no, NOT at 11:00 at night or on weekends!). Meanwhile, please be gentle on yourself. Rome wasn’t built in a day. Much love, Tess x
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www.tesscrawley.com.au
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