Join Conversations with Digital Transformation Champions and gain key insights from leaders who have transformed: IT, Customer and Employee experiences industry wide, beginning with ServiceNow. Join your host Lisa Wolfe and Digital Transformation Champions: Patricia Grant, Tomer Mekhty, Dean Robison and Rajeev Seethi to learn how they transformed IT, Customer and Employee transformations at ServiceNow.
Join host Lisa Wolfe and guest Damien Davis, ServiceNow Service Operations Senior Leader in the latest episode of Finding Water.
Damien shares his advice and best practices on how to land successful digital transformations after working for years with global enterprises to guide them on their journey.
Damien and his team have been innovating solutions to help organizations move from manual processes to self-healing IT.
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15 May 2023
Beyond the Hype: Generative AI in the enterprise
Get beyond the Generative AI hype with host Lisa Wolfe and Sean Hughes, AI ecosystem Director and AI expert at ServiceNow. Lisa and Sean discuss the amazing potential and the risks of transforming the enterprise with Generative AI.
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12 Oct 2022
Finding Water Episode #13: Host Lisa Wolfe speaks with Kelley Steven-Waiss, Head of Workforce Innovation Products on transforming the Employee Experience.
Host Lisa Wolfe speaks to Kelley Steven-Waiss, Head of Workforce Innovation Products for ServiceNow. Having experience as a CHRO, CEO and Founder, Kelley shares how she and her team transformed the employee experience with digital solutions that support workforces who work from anywhere and identify employees untapped skills and talent. Kelley shares the essential CHRO priorities needed today and how we all need to be comfortable with ambiguity as a required skill in today’s global environment.
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17 May 2022
Finding Water with Chris Bedi
In this episode Lisa Wolfe speaks with ServiceNow’s CIO Chris Bedi on how the Digital Transformation efforts he and his team are leading help ServiceNow and ServiceNow’s clients turn on a dime when waves of unexpected change roll in.
Listen here:
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7 Apr 2022
Finding Water – How Predictive AIOps transforms IT with Dor Juravski, Principal AIOps Architect, ServiceNow
In this episode of Finding Water – Conversations with Digital Transformation champions, Lisa Wolfe is joined by Dor Juravski, a Principal AIOps Architect, at ServiceNow. Dor clearly explains how and why Predictive AIOps is a game changer for transforming IT Operations by predicting and preventing issues before they impact users or the business.
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2 Mar 2022
Conversations with Digital Transformation Champions.
In this episode Lisa Wolfe speaks with ServiceNow’s Client Executives Judy Biondo and Joe Fox who share best practices on how they guide global enterprises to achieve successful employee and IT digital transformation and how you can do the same.
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30 Aug 2021
Accenture CIO, Penelope Prett shares Digital Transformation insights with host Lisa Wolfe
Join Conversations with hands on Digital Transformation Champions and gain key insights from leaders who have transformed their companies and organizations. Join your host Lisa Wolfe and Digital Transformation Leaders: Penelope Prett, Accenture’s CIO and ServiceNow Digital Transformation Leaders who have led the transformation of IT, Customer, Employee experiences and more.
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15 Jun 2021
The future of Digital Infrastructure with VP of IDC, Mary Johnston Turner
In this episode of Finding Water, Conversations with Digital Transformation Champions: Lisa Wolfe speaks with Mary Johnston Turner, Vice President of the Future of Digital Infrastructure at IDC. Mary shares IDCs research on how the most successful organizations going forward will be those who focus on transforming their operational environments, making use of AI and automation, are policy driven, and give both business and IT consistent access to data from a common source of truth. IDC’s research confirms that while the shift of workloads to the cloud continues 90% of the enterprises interviewed will continue to have workloads on premise while pivoting to more intelligent, autonomous, and predictive digital infrastructure.
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12 Mar 2021
Finding Water Episode 7: Host Lisa Wolfe speaks to digital transformation champion Steve Emerson Advisory Solution Architect IT Transformation for ServiceNow
Finding Water Episode 6: Host Lisa Wolfe speaks to digital transformation champion Steve Emerson Advisory Solution Architect IT Transformation for ServiceNow
. Steve shares his personal journey and best Digital Transformation practices focused on the most important critical success factor: a solid IT foundation for a successful Digital Transformation, the CMDB and Visibility.
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2 Feb 2021
Finding Water Episode 6: Transforming the Customer Experience
Host Lisa Wolfe speaks to digital transformation champion Dean Robison, Senior Vice President Customer Service and Support at ServiceNow. Dean shares his personal journey, best practices and hands-on advice for transforming the customer experience at ServiceNow. Dean underscores the connection of how a great employee experience translate directly to delivering an outstanding customer experience.
15 minutes
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13 Jan 2021
Finding Water Episode 5: Transforming Risk
Host Lisa Wolfe speaks to digital transformation champion Kevin Barnard, ServiceNow’s Connected Enterprise Initiative Leader. Kevin shares his personal journey and best practices of transforming Risk at a Fortune 100 Financial Services firm. While managing risk has been a top priority for organizations for years the unprecedented events - both pandemic and the hacks - have put an all-hands on deck focus on what organizations need to do to manage risks on a global scale.
10 minutes in length
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7 Dec 2020
Finding Water Podcast with Rajeev Sethi, VP Employee Experience Finding Water
Host Lisa Wolfe speaks to digital transformation champion Rajeev Seethi, VP Employee Experience at ServiceNow. Rajeev shares his personal journey and best practices of transforming the employee experience at ServiceNow and moving from 8 portals to 1 portal to deliver amazing experiences.
10 minutes in length
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26 Oct 2020
Finding Water featuring Tomer Mekthy, VP of IT Operations for ServiceNow
Finding Water featuring Tomer Mekthy, VP of IT Operations for ServiceNow
In this next 10 minute episode Finding Water host, Lisa Wolfe chats with Tomer Mekthy, VP of IT Operations for ServiceNow. Tomer shares his personal journey and guidance for executing a 3 Zero Strategy to deliver uninterrupted digital services and enable new business models during rapidly changing times.
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3 Sept 2020
Finding Water – Episode 2: How to measure the value of Digital Transformation
How to measure the value of Digital Transformation with Patricia Grant, VP of IT Strategy, Planning and Business Operations ServiceNow and host Lisa Wolfe.
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29 Jul 2020
Finding Water Episode 1 - Digital Transformation with Patricia Grant
In this episode, Lisa Wolfe talks with ServiceNow’s VP of IT Business Operations Patricia Grant about her digital transformation journey and why so many falter when they try implement change. The two discuss how to measure digital transformation success and give advice on avoiding pitfalls.
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