Employee Engagement for Organizational Long Term Success
Justin Zakia and I discuss the importance of engaging staff to avoid costly turnover and to improve productivity and revenue
2 Mar 2020
Fired Up Friday-Emotional Intelligence
I am joined by Adrian Williams to discuss Emotional Intelligence and the wellness journey.
27 Jan 2020
Cost of Healthcare, Education, Daycare and its Impact on Families
Tim Goetz joins me to discuss the impact on our families and society from the high cost of healthcare, education and daycare.
15 Aug 2019
Fired Up Friday—Ageism in the Workplace
Marty DeSilva and I discuss ageism’s impact I’m the workplace and some practical solutions to address it.
28 Jun 2019
Fired Up Friday The 4 Day Work Week
Gerard Pappa and Karl Dillinger discuss the 4 Day Work Week Movement and its impact on employees and the organization.
9 Jul 2018
The State of Healthcare--A Physician's Perspective
Dr. Kaminski joins me to discuss the challenges physicians face providing excellent healthcare, including the EMR, the Fee for Service Model, medical school debt and physician burnout and depression. Finally, we review opportunities for the future to drive the patient-centric model.
15 Jun 2018
Fired Up Friday-Tips to Survive a Toxic Work Environment
Dr. Sara Pappa joins me to discuss how to identify signs of a toxic work environment, the effects on the organization's bottom line and tips for survival.
20 Apr 2018
Customer Service Excellence
In this episode I discuss the criteria for excellent customer service with David Stahl. We share personal stories and examples of both good and bad customer service experiences. Finally, we opine how process and systems drive excellence.
9 Apr 2018
FUF Performance Evaluation Process
This episode Marty DeSilva, Leadership Coach, joins me to discuss the current challenges of the performance evaluation process and the future trends that could reshape it for the better.
25 Mar 2018
FUF-Criteria for a Successful Improvement Project
Special guest Marc Bergman joins me to discuss the three criteria for a successful improvement project; Metrics and a Measurement System, Process pain that is impactful, and no-known solution has been identified.
6 Mar 2018
Fired Up Friday-Job Hunting Process
Dr. Sara Pappa joins me to discuss the frustrations with the job hunting process.
20 Feb 2018
Fired Up Friday-Episode 2 HC
Fired Up Friday—Episode 2. The similarities between high school and the business world. You never really leave high school.
19 Feb 2018
Fired Up Friday-HS Principle
Fired Up Friday—Discuss the similarities between high school and the business world. You never really ever leave high school.
9 Feb 2018
Episode 1-DRG HC Consumerism
DRG Podcast Healthcare Consumerism
28 Jan 2018
January 28, 2018
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