Forces in Fintech

About Forces in Fintech

Forces in Fintech is a bi-weekly podcast produced by REPAY, a leader in integrated payment solutions since 2006. We’re dedicated to revealing what’s behind the digital transformation of fintech and commerce. In season 1 of the podcast, we’re talking with industry experts to discuss modern technologies and how they influence market trends.

Publisher

REPAY

Category

business · technology

Language

en

Explicit

No

First episode

28 Oct 2022

Latest episode

1 Aug 2023

Latest episodes

12 episodes in the feed.

1. 

   1 Aug 2023

   Michael Cottrell — Next-Gen Clearing and Settlement

   For consumers, making a purchase is simple, but behind the scenes, payment processing depends on a complex system of operations between banks and merchants. There must be a methodical, traceable trail connecting transactions to card issuers, consumer bank accounts and businesses. In order to juggle the task of processing and recording billions of dollars’ worth of transactions, how can payment processors create a streamlined network that will assure smooth and efficient payment experiences? In this episode of Forces in Fintech, we’ll learn more about the technology that manages all these moving parts to make transaction processes seamless. We speak with REPAY’s SVP of Clearing and Settlement, Michael Cottrell, to understand the communication that occurs during each step of the clearing and settlement process. He’ll also tell us about the modernization of the tech stack that is expanding data collection and risk management capabilities for payment transactions. We’ll also find out: (1:26) – How did Michael begin his career in payment processing, and what led him to REPAY? (2:21) – What is the REPAY Clearing and Settlement platform and what is its role in payment processing? (3:59) – What differentiates REPAY’s in-house Clearing and Settlement process from competitors? (5:12) – Who are REPAY’s RCS clients and target audiences? (8:58) – How is this innovative process being received in the sales process? (10:24) – What are Michael's thoughts and opinions on Payfac (or payment facilitator) as a service, and those that offer the service? (12:41) – How does Michael see the future of the payments industry evolving?

2. 

   17 Jul 2023

   Chad Probst — Fintech’s Way Forward

   Constant innovation in the tech industry opens up countless opportunities to ease strain on businesses and their customers, but it can also leave consumers, providers, and legislators struggling to keep up with the field’s evolution. Regulation changes, escalating growth and acquisitions, and introducing additional compliance efforts are just a few factors testing the field’s agencies and their ability to maintain pace. How can the ARM vertical’s smaller operators begin to maneuver a landscape with so much complexity and change? In this episode of Forces in Fintech, we’ll analyze the state of the market to understand which tech strategies businesses can implement to stabilize and strengthen their position against current competition. We speak with REPAY’s Senior Vice President of Sales, Chad Probst, to learn how REPAY has streamlined innovative tech and built efficient teams to solve these common industry challenges. He’ll also teach us how an increase in compliance tactics can also increase profitability and efficiency. We’ll also find out: (1:27) – How did Chad’s previous work lead him to his role at REPAY? (1:49) – What is the current landscape of the accounts receivable management vertical, and how has it evolved over time? (3:53) – Is churn potential the main driver of the market’s current acquisition trend? (5:37) – What is the status of field competition? (8:13) – What approach should be taken when it comes to selling in the ARM space? (9:08) – How does seasonality or countercyclical timing in an economic cycle affect the business and their customers? (11:13) – What does the future of payments in the arm space look like?

3. 

   5 Jul 2023

   Erik Skinner — Modernizing Mortgage Payments

   Whether we’re buying something online or in-store, the number of payment options we now have at our disposal is enormous. With credit cards and debit cards in both our physical and digital wallets, we no longer need to rely solely on cash or check, and we can even complete transactions with our smartphones or watches. No matter the purchase, we now have a plethora of ways to pay. But why can’t we have the same choice when it comes to our mortgage payments too? In this episode of Forces in Fintech, we explore this very question and take a look at the solutions available for borrowers to pay off their mortgages using newer and more convenient means. We speak with REPAY’s Mortgage Vertical Executive, Erik Skinner, to understand the innovations transforming the mortgage payment space. We’ll take a look at the industry to find out why evolution in this sector is so important, and we’ll explore why mortgage providers need to update and expand their payment options. We’ll also find out: (1:10) – What were the career experiences that led Erik to REPAY? (3.01) – What are the unique characteristics and complexities in the mortgage payments space? (5:24) – What’s the competitive landscape like in mortgage payments? (7:30) – What makes REPAY's service offerings unique? (9:10) – Why are REPAY’s partnerships with Black Knight and Visa game changers? (11:50) – What is the growth opportunity like in this space? (13:06) – What is REPAY’s GTM strategy in this vertical?

4. 

   15 Jun 2023

   Aaron Dils — Integrating Innovation at Credit Unions and Banks

   Manual processes create room for error. For consumers, traditional methods of payment processing can be hard to organize and keep track of. As more industries go paperless, automated digital payment methods create an opportunity to streamline both payments and communication, offering convenience and simplicity for all parties involved. In this episode of Forces in Fintech, we’ll learn about the digital revolution happening in the credit union and bank space. We’ll discover what tools and technologies are assisting consumers with their payments, how they enhance the user experience, and how this tech is accelerating transactions. Joining us on the episode today is Aaron Dils, Senior Vice President of Sales at REPAY, to discuss how REPAY is creating product enhancements, partnerships, and integrations, providing clients with quick, and scalable solutions for their payment needs. Plus, we’ll hear why Aaron thinks there has never been a better time for credit unions and banks to go digital. We’ll also find out: (1:09) – What was Aaron’s journey to his work at REPAY? (2:01) – What makes the credit union industry ripe for digital transformation? (4:11) – When adopting modernized payment processing like REPAY, what are the credit unions and banks looking to achieve for their members and customers? (7:04) – What is competition like in the Fintech payment processing market? (9:24) – How has REPAY partnered with and integrated into these platforms? What is instant funding in the context of personal financing? (9:41) – How is REPAY’s relationship in an existing integration different from a future integration? (13:07) – How do you see the future of payments related to credit unions and banks evolving?

5. 

   1 Jun 2023

   Preston Cecil — Transforming Consumer and Automotive Payments

   Buying a car is one of the largest purchases a consumer will make in their lifetime. And while it can be an exciting process, it can also be stressful. Because, traditionally, financing a new automobile has never been a quick and easy process – requiring long applications and complicated repayment methods. And these processes aren’t just a source of friction for the customer, it prevents dealerships from moving stock quickly, and it takes up valuable time and human resources for the lenders who approve and provide the loans. But our consumer and auto financing payment solutions are getting an upgrade. In this episode of Forces in Fintech, we’ll find out how digital payments are transforming the consumer and automotive payments space by giving individuals access to funds more easily - all while making repayments faster and more accessible than ever before. Joining us in our episode today is Preston Cecil, Consumer and Auto Finance Leader at REPAY, to discuss how digitization is modernizing consumer and auto financing, making vehicle (and other big-ticket) purchases simpler than ever before. We’ll learn about the tools and services allowing lenders to move more nimbly on finance applications and how these solutions benefit customers, merchants, and lenders alike. We’ll also find out: (1:01) – How did Preston come to be with REPAY? (2:56) – Who are the clients REPAY serves within consumer and auto financing? (4:44) – What differentiates REPAYs consumer and auto financing solutions from the rest of the market? (6:50) – Who are the biggest competitors in the auto financing market? (8:00) – What is instant funding in the context of personal financing? (9:41) – Who is driving demand for new payment capabilities? (11:23) – How has REPAY’s go-to-market approach evolved and how has the sales pipeline developed? (14:06) – What does Preston see in the future of consumer and auto financing payments? To find out how real-time electronic payments can benefit your business, head over to https://www.repay.com/ (https://www.repay.com/) for more.

6. 

   15 May 2023

   Jake Moore — Bringing digital payment technology to the masses

   In our first season, we learned how realtime digital payments allowed big enterprises to more accurately (and more efficiently) monitor their cashflows, ensuring suppliers, vendors and partners were paid on time. However, this technology doesn’t just present benefits for B2B relationships. In fact, realtime transactions also provide a convenient solution for consumer payments, too. Because as the world continues to move towards a more digital future, whether a consumer is paying for groceries or making a mortgage payment, they want to be able to do it quickly and (most importantly) digitally. In this episode of Forces in Fintech, we learn how the world of consumer payments is being revolutionized thanks to digital payment technology. We’ll find out which trends and technologies consumers are calling for and learn about the solutions delivering these capabilities to big businesses. And to guide us through this exploration of the consumer payments landscape is Executive Vice President of Consumer Payments at REPAY, Jake Moore. Join us as Jake explains the importance of digital payments in the consumer space and gives us an insight into how the technologies in this sector have evolved. We’ll also discover why consumers are making the switch to digital and hear how the adoption of different payment methods has changed in recent years. We’ll also find out: (1:11) – How did Jake go from a Wall Street dealmaker to digital payments revolutionary? (2:39) - What are Jake’s thoughts on the secular tailwinds within REPAY’s consumer market? (4:22) - What markets does REPAY serve and what products does it have to penetrate the TAM? (5:49) - How has competition in this space evolved? (6:43) - What are the trends and technologies enterprise clients are asking for? (7:38) - What does REPAY’s client growth opportunity look like? (8:32) - What markets or technologies will draw the most attention over the next few years? (10:19) - How does Jake foresee the consumer payments industry evolving? To find out how real-time electronic payments can benefit your business, head over to https://www.repay.com/ (https://www.repay.com/) for more.

7. 

   3 Jan 2023

   Cody Bradford — Steering the future of payments in the auto industry

   Many auto dealership groups still find themselves relying on checks and credit cards to settle accounts. But this reliance on traditional payment methods is neither as quick nor as safe as the modern payment solutions now available. In this episode of Forces in Fintech, we find out about the solution helping dealerships to modernize their B2B payments and reconcile their accounts, regardless of payment type. We speak with Cody Bradford, account executive at REPAY, to find out how this solution is making payments within the auto industry swifter and safer, and we get his prediction for the future potential of digital B2B payments within the sector.

8. 

   13 Dec 2022

   David Harper — Bringing B2B Payments to ERPs

   Enhancing your ERP with B2B payments doesn't need to be a daunting prospect - and it's certainly not an integration that businesses have to tackle alone. And in this episode of Forces in Fintech, we learn all about the benefits of incorporating B2B payments into ERP systems with a little help from SVP of sales and channel development at REPAY, David Harper. He explains how customers can take advantage of embedded payments and details the process used to integrate payments smoothly and successfully into ERPs. David also reveals the features and functions customers most want in their ERP integrations and he shares his vision for the future of payments in the ERP space.

9. 

   29 Nov 2022

   Jim Hughes — Shaping the Future of Media Payments

   For political ad agencies, friction in payments is a big problem. Because for campaigns to be successful, they need to air at the right time and in the right place. But with different broadcasters demanding funds through different channels, making those payments is no easy task, which risks ad space and political ambitions. But in this episode of Forces in Fintech, we learn all about the advances in electronic payments that are taking place to make this process simpler. And joining us today is Jim Hughes, president of Media Payments, Inc., a REPAY company. Jim discusses the fragmented payment situation within the sector and details the hurdles that make timely payment of political ad campaigns so difficult. Jim also discusses how Media Payments Inc. is helping political advertisers to simplify their campaign spending, and he reveals how the organization is working to modernize B2B media payments.

10. 

    15 Nov 2022

    Wade Eckman — Modernizing Healthcare with Digital Payments

    For many hospitals, the perceived friction in adopting real-time electronic payments is just too much of a gamble. With patient welfare at stake, many hospital executives think that bringing digital B2B payments on board could take weeks or even months - jeopardizing hospital service. However, the truth is that these services can be up and running for a hospital in as little as 8-10 hours, providing enormous benefits in just days. In this episode of Forces in Fintech, Dara speaks with senior vice president of REPAY, Wade Eckman. They discuss the current state of B2B payments within hospitals and reveal just how easy it could be for healthcare providers to upgrade their payment systems to allow real-time electronic payments.

11. 

    1 Nov 2022

    Darin Horrocks — Digitizing B2B Payments

    While individual consumers are making the most of cashless transactions, many institutions in every vertical still find themselves having to cut and cash checks manually, wasting their own (and their stakeholders') time. But moving money between businesses doesn't have to be this hard - real-time electronic payments are here. And in today's episode of Forces in Fintech, our host, Dara Dierks is joined by Executive Vice President of REPAY, Darin Horrocks, to examine the present and future opportunities for real-time digital payments in the B2B sector.

12. 

    28 Oct 2022

    Introducing Forces in Fintech

    Introducing Forces in Fintech, launching November 2022.

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