About Forward Thinking - The Freight Forwarding & Logistics Podcast
Forward Thinking is Australia’s go-to podcast for the freight forwarding, logistics, and supply chain community.
Hosted by Sam Smeaton from LogiHire, each episode features real conversations with the people shaping the Australian freight and logistics industry. From operations coordinators and customs brokers to sales leaders, executives, and business owners.
We explore the topics that matter most: freight forwarding careers, logistics recruitment insights, sales and business development strategies, operational best practices, leadership in logistics, supply chain innovation, and the trends transforming the industry in Australia and globally.
Whether you work on the warehouse floor, manage operations, lead a sales team, or run a freight business, Forward Thinking delivers practical advice, industry knowledge, and career insights to help you succeed in the fast-moving world of freight.
New episodes are released regularly.
Follow now to stay connected to the Australian freight forwarding and logistics network and take your career or business to the next level.
#15 - Why companies waste millions on spare parts — and how AI is fixing it
How much money is sitting unused on warehouse shelves?
In Episode 15 of Forward Thinking, I sit down with Tim McLain, co-founder of Lexin, to unpack one of the most overlooked areas of supply chain: MRO — maintenance, repair and operating materials.
Tim has spent his career working across supply chain, heavy industry and mining, including senior roles at BHP, where he saw firsthand how easily businesses can accumulate huge amounts of unnecessary inventory.
We discuss why companies overstock spare parts, the disconnect between maintenance, procurement, warehousing and finance, why bad data creates enormous amounts of waste, and how AI is starting to change the way industrial businesses manage inventory.
Tim also explains why inventory acts like a “shock absorber” between supply and demand, how Lexin is using AI to improve MRO data and decision-making, and why better inventory management isn’t simply about cutting stock — it’s about balancing cost and operational risk.
A great chat about supply chain, AI, working capital and the hidden cost of the parts businesses keep in the Warehouse.
17 Sept 2026
#14 - From Everest to Freight - Johnny Davison, Hitrak Founder & CEO
In this episode, I sit down with Johnny Davison, founder of Hightrak, a transport management system built by freight people for freight operators.
Johnny's path into logistics is anything but typical. He grew up in Auckland, became a certified mountain guide, spent six months in Antarctica, guided Denali and summited Everest in 2010. Endless logistics planning in base camps turned out to be the perfect training for a career in freight.
We cover:
How a Mainfreight director convinced him to swap mountains for depots
Starting his own freight company in 2019 and building a TMS in-house
Winning big box retailers like Bunnings, JB Hi-Fi and Farmers as a two-truck operator
Why they sold the freight business and kept the tech
Getting drivers and ops teams to actually adopt new systems
Hightrak's expansion into Fiji, Singapore and Australia
21 Jul 2026
Ben Young: The Frank Green Founder Making Plastic Pallet Wrap Extinct
Ben Young built Frank Green into a household name, selling as many water bottles in Australia as there are Australians.
Now he's taking on a problem the entire logistics industry has ignored: single use plastic pallet wrap.
In this episode, Ben shares the Frank Green origin story, the hard lessons of scaling a physical product globally, and the Christmas peak that cost the business over a million dollars in customer refunds.
Then we get into his latest venture, NoWrap, his reusable replacement for pallet wrap that's faster, cheaper, safer and manufactured in Australia.
We cover:
Why 1% coffee cup reuse became a national habit, and what that teaches about changing behaviour
50,000 hours a year on product development and 17 iterations of a single lid
Australia's 100 million tonnes of plastic pallet wrap, 95% of which ends up in landfill
The real cost of wrapping a pallet (it's not a couple of cents)
NoWrap's sub 12 month payback, rental model, and built in ESG reporting
Scope 3 climate disclosure rules and what's coming for logistics businesses
Bringing manufacturing back to Australia, robotics, and where NoWrap goes next
Whether you run a warehouse, lead a logistics business or just want a masterclass in product obsession, this one's worth your time.
30 Jun 2026
From the Boardroom to Behind the Wheel: Joe Joseph, JD Refrigerated Transport
Joe Joseph started out as an accountant at Ernst & Young and spent 20 years in consumer goods before walking out of the boardroom and into the cab of a truck. Fourteen years on, JD Refrigerated Transport runs more than 120 drivers across Southeast Queensland.
Joe joins Sam to talk through how he built the business from a single 14-pallet truck, why cold chain comes down to people and process rather than equipment, and how he holds a tight culture together as the company scales.
In this episode:
Leaving a 20-year corporate career to drive the truck and invoice at night
The one-truck, replicated-50-times growth model
Winning early contracts by time-slotting deliveries when no one else would
Why JD runs a support office, not a head office
Training 120+ drivers and protecting the cold chain end to end
Recruiting through driver referrals in a tight market
Moving off Freight 2020 and building a new software and AI stack
Getting a team over the fear of AI adoption
Personal branding, LinkedIn, and the breaching whale that gets the harpoon
Why he would not change a thing about the journey
12 Jun 2026
#11 - Nick Gavos: Breaking the Stigma That Age Equals Knowledge
Nick Gavos turned 21 the day we recorded this episode.
He's already a national award winner, an IFCBAA Young Professionals panellist, and an aspiring licensed customs broker at his family business, Gavos Freight Solutions.
Nick grew up in the industry, learning from his father while competing as a national karate athlete through high school. In
this episode, he shares how he went from sweeping up around the office to handling complex customs scenarios, including clearing 13 returned air containers of meat from the UAE during the Middle East conflict.
We cover:
Working in a family business and why the clashes are worth it
Why young customs professionals need to get dirty in the books before relying on technology
His take on remote work and why he believes young people should be in the office
How martial arts discipline translates into freight forwarding
Winning the IFCBAA Young Professional Award in 2025
Nick's message to the next generation: age and experience don't always equal knowledge. Put in the work, aim high, and give it a crack.
7 May 2026
#10 - Why "Good Enough" Is Costing Businesses Millions
In this episode of Forward Thinking, Sam Smeaton sits down with Chris Roe, Principal Advisor at FR8 Advice, to unpack the hidden cost of “good enough” in supply chain and logistics.
With more than 25 years across freight forwarding, operations, sales, leadership, and advisory, Chris shares practical insights on where businesses are losing money without realising it and why comfortable inefficiency is one of the biggest risks in logistics today.
The conversation covers:
• Why so many importers and exporters operate with outdated processes• The common gaps between people, process, and providers• How medium-sized businesses can outperform larger competitors• The role AI is actually playing in freight and logistics right now• Why volatility is now the “new normal” in global supply chains• What great freight forwarders do differently• Advice for younger people entering the logistics industry• Why niche expertise matters more than ever
Chris also shares the story behind FR8 Advice and why he launched the business after decades inside freight forwarding and supply chain leadership.
A practical conversation for anyone working in freight forwarding, logistics, transport, supply chain, importing, exporting, or operations leadership.
23 Apr 2026
#09 - What it takes to build a modern logistics business
Hannah Hurckes is the Founder & CEO of Boss Lady Logistics and author of The Leadership Reset.
In this episode, we get into what it actually takes to build a logistics brand that stands out. Not just moving freight, but building something people recognise and trust.
Hannah breaks down her move from operator to founder, how she’s approached growth, and what most people in logistics miss when it comes to brand and positioning.
We also talk about building in a traditionally male-dominated industry, hiring, and the realities of scaling without losing your edge.
26 Mar 2026
#08 - Why Most Salespeople Fail in Logistics
Sam sits down with Michael Altamore, National Sales Manager at Civic Transport Services — a same-day carrier doing over 150,000 deliveries per month.
They get into what actually makes a great salesperson in transport, why moving into management isn't always the right call, how the industry shifted post-COVID, and the one piece of advice Michael would give anyone starting out today.
In this episode:
Why the best sales reps often make the worst managers
How to sell on value when everyone's competing on price
The post-COVID shift in customer expectations
Building a career in transport and logistics from the ground up
On wealth, mindset and playing the long game
16 Feb 2026
#07 - How LinkedIn Is Changing Logistics Sales
In this episode of Forward Thinking, I sit down with Jose Coronel from Miami to talk about what’s really happening inside freight forwarding right now.
We cover:
– Growing up in a family freight business
– Why most forwarders are still selling the wrong way
– The biggest mistakes sales teams make
– How LinkedIn and cold outreach can actually drive real conversations
– Consolidation, tariffs and where the market is heading
– Why specialising beats trying to be everything to everyone
Jose also shares how consistently posting content changed his business and opened doors globally.
If you’re in freight, logistics or B2B sales, this is a practical conversation with real takeaways you can apply immediately.
2 Feb 2026
#06 - Shipping Wisdom with Amanda Bradfield
This episode, I’m joined by Amanda Bradfield, Head of International Freight & Logistics at FTA.
Amanda has spent nearly three decades in freight forwarding and global trade, and brings a sharp, no-nonsense view of what’s really happening across shipping, ports, and supply chains right now.
We cover:
• How Amanda fell into logistics at 17 and never looked back
• What actually changed in shipping post-COVID
• Port congestion, blank sailings, and who really wears the cost
• Shipping lines vs freight forwarders and why relationships matter
• Suez Canal disruption, vessel oversupply, and what’s ahead
• Why logistics is an underrated career path for the next generation
If you work in freight, logistics, supply chain, or global trade, this one’s for you.
30 Sept 2025
#05 - Why your logistics marketing isn't working (and how to fix it)
In this episode, I sit down with Pete Lynagh, founder of Haul Agency, a marketing firm that specialises in logistics and freight.
Pete shares how he went from being an electrician to running a full-service digital agency focused exclusively on the logistics sector, and why most companies are still stuck posting “truck pics” instead of building real online brands.
If you work in freight forwarding, transport, or logistics and want to understand how marketing can actually grow your business and attract better talent, this episode is for you.
15 Sept 2025
#04 - Why price and service aren't enough in logistics anymore
Price and service still matter in freight forwarding, but they no longer win on their own.
Sam talks with Sean Crook, Co-Founder and Director of Neolink, about why logistics decisions now hinge on visibility, technology, and data-driven insight.
Sean shares how a beer marketing mishap led him into freight, the early grind of building Neolink, and why the old “price and service” pitch falls short.
They cover:
How COVID flipped customer priorities toward transparency and tech
Using AI and automation to scale without adding headcount
Lessons from Neolink’s first acquisition and culture-first growth
How roles in forwarding will change as AI takes over routine tasks
For anyone moving freight or selling logistics services, this conversation shows what creates real value beyond a sharp rate and a smile.
1 Sept 2025
#03 - How Freight professionals can avoid being left behind
In this episode, Sam speaks with Johann Psaila, sales leader and founder of Blueprint Coaching, about how freight professionals can future-proof their careers.
With over 20 years’ experience across shipping lines and freight forwarders, Johann shares what sets top performers apart – from hunger and discipline to building a strong personal brand.
They dive into:
Why most sales teams rush to hire and fire, and how to fix it.
The power of personal branding on LinkedIn (and why only 10% of people post).
How smaller forwarders can compete against the multinationals.
The role of AI in sales and why communication will always be your edge.
Actionable tips salespeople can implement today to lift results.
A must-listen for anyone in freight forwarding, shipping, or sales who wants to stay relevant and thrive
16 Aug 2025
#02 - The Freight industry's biggest problem no one wants to talk about
In this episode of Forward Thinking, Sam Smeaton speaks with Paul Zalai, co-founder and director of the Freight & Trade Alliance (FTA).
They discuss the evolution of FTA, the challenges facing the freight forwarding and logistics industry, and the impact of AI and automation on talent. Paul shares insights on policy advocacy, customs broker shortages, and the importance of building a pipeline of skilled professionals.
This conversation covers industry trends, recruitment challenges, and what the future could look like for freight in Australia.
7 Aug 2025
#01 - "They think all freight forwarders are dumb"
Ep 1 - "They think all freight forwarders are dumb", with Arman Muhović from Northline Logistics.
In this first episode of Forward Thinking, Sam Smeaton (https://www.linkedin.com/in/samsmeaton/) from LogiHire (https://www.logihire.io/) sits down with Arman Muhović (https://www.linkedin.com/in/armanmuhovi%C4%87/), International Trade Lane & Pricing Manager at Northline. Arman shares how he carved out a unique role managing global agent relationships and why pricing, trust, and hustle still drive results in freight.
We also cover some common misconceptions about the logistics and freight forwarding industry.
We talk about:
How the freight industry has changed in just a few years
Why customers are getting sharper and savvier
The real impact of geopolitical shifts and blank sailings
What makes someone successful in forwarding (spoiler: it’s not your resume)
How to get more young people into the industry
Whether AI is a threat or just another tool
Arman doesn’t hold back - from pricing strategies to therapy sessions with clients, this one’s packed with honest insights, smart advice, and a few laughs.
For anyone in logistics, or thinking about getting into it, this is a must-listen.
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