Let's talk about everything and anything in franchising!
Inspiring with experiences and information from the coal face of the people behind the day-to-day of franchises in action.
We unpack personal journeys in founding and leading franchises, but just as important, are the journeys of people who own and run one or multiple franchise locations.
From fitness, to coffee, to lawns and everything in between, franchising is a buffet of business niches.
And with that comes an even wider range of people and stories to talk to about what they do, and how they did it.
And from the people who support franchises in every kind of way.
Everyone has a story to tell, and you'll often be amazed when they tell it in this way!
Ep179 The Journey to Becoming a Multi-Store Donut King Franchise Owner | Brooke Kochelak
What happens when you grow up in a family business and eventually get the opportunity to take it over?
Brooke has known Donut King for almost her entire life. After growing up in her family’s franchise business, she chose to build her own career first, gaining experience in retail, multi-site operations and marketing before returning to help manage her family’s eight Donut King businesses.
In this episode, Brooke shares how her experience at National Storage taught her to track performance across multiple locations, understand the numbers and work on the business rather than just in it.
She explains how those skills helped her take on greater responsibility within the family business and purchase her first Donut King franchise in November 2024.
Key takeaways:
How Brooke’s early experience in Donut King shaped her work ethic and customer service skills
Why working at National Storage and a marketing company helped her develop new operational skills
How tracking data and comparing performance across multiple locations improved her approach to operations
How Brooke and her parents approached the transition, with a long-term plan for her to purchase the businesses
How consistent operating standards allow staff to move between stores
How receiving pre-made donut shells simplified store operations and reduced reliance on early-morning baking
Brooke’s ambition to build her own group of Donut King franchises
Chapters
00:32 Meet Brooke Kochelak and Her Donut King Family Legacy
02:48 Learning Business Skills From a Young Age
03:48 Why Brooke Built Her Career Outside the Family Business
06:00 Taking Over the Family Business
07:27 Learning to Manage Multiple Locations
10:18 Understanding the Role of Marketing
11:21 Planning the Family Business Succession
13:37 Buying Her First Donut King Franchise
14:08 Assessing a Franchise Purchase
15:14 Managing Staff Across Multiple Stores
16:27 What Running a Donut King Business Looks Like
17:11 How Changes to Store Operations Made Business Easier
18:11 Lessons From Brooke’s Franchise Journey
19:13 Why Franchisee Support Matters
20:41 Brooke’s Five-Year Vision for Donut King
21:38 Wrapping Up
Listen or Watch on;
Spotify: https://tinyurl.com/29zua54h
Apple Podcasts: https://tinyurl.com/2mcms2ds
Amazon Music: https://tinyurl.com/mrybthd5
YouTube: https://youtu.be/BItAnPBA7LQ
15 Oct 2026
Ep178 The Story Behind Magnet Me and Haim Kadar’s Entrepreneurial Journey
How do you turn an event photography side hustle into a business that can grow into a franchise?
Haim Kadar shares the story behind Magnet-Me, explaining how the photo magnet business developed from a side hustle into a full-time opportunity and eventually a franchise model.
In this episode, Haim discusses the lifestyle flexibility the business can offer, the skills needed to run it, and how the right equipment, training and support help franchisees get started. He also explains the “business in a box” approach and the systems that support the operation, including its CRM, workflows, packages and contracts.
Haim also explores how Magnet-Me can complement an existing photography business, create referral opportunities and generate repeat business through events.
Key Takeaways:
-How Magnet-Me developed from an additional income opportunity into a dedicated business
-The flexibility the business model can offer
-What prospective franchisees need to know before getting started
-The capabilities required to operate a Magnet-Me business
-How equipment, training and support help franchisees launch
-The role of CRM, workflows, packages and contracts in running the business
-How Magnet-Me can fit alongside other photography services
-How events and client relationships can create further opportunities
Chapters:
00:00 Meet Haim Kadar of Magnet Me
02:10 Starting a Photo Magnet Business in 2010
04:00 Buying the Original Business
06:36 Why Haim Returned to Australia
07:27 Leaving His Corporate Job to Pursue a New Opportunity
08:05 Building a Family Business With His Wife
11:12 When Haim Went Full Time in Magnet Me
12:15 Why Customer Service Matters
14:02 Using Contractors to Grow the Business
16:02 Navigating COVID as an Events Business
17:41 Why Haim Decided to Franchise Magnet Me
19:21 Why Franchising Offers More Than a Contractor Model
21:51 Turning Business Experience Into Franchise Systems
23:07 Haim's Five-Year Vision for Magnet Me
24:05 Expanding Into More Australian Territories
Listen or Watch on;
Spotify: https://tinyurl.com/bdz7psb4
Apple Podcasts: https://tinyurl.com/3z878xwx
Amazon Music: https://tinyurl.com/5awxsmtj
YouTube: https://youtu.be/5WhLm3zOrD8
Build Consistent Video Content for Your Franchise
https://www.franchisebuyermarketing.com.au/video-subscriptions
14 Oct 2026
Ep177 How to Own a Plumbing Business Without Being a Plumber with Shaun McCarthy | Plumbing Bros
Can you own a plumbing franchise without being a plumber?
In this episode of Franchise Everything, Glenn Walford speaks with Shaun McCarthy, Master Plumber for Plumbing Bros, about how he works alongside franchise owner Cal to manage the technical side of the business.
Shaun shares his journey from completing his plumbing apprenticeship in New Zealand and running his own plumbing business to moving to Australia and taking on a different role within a franchise.
He explains how the arrangement works, from quoting jobs and checking compliance to maintaining work quality and communicating with clients.
Key takeaways:
How a franchise owner can run the business while an experienced Master Plumber manages technical work
From his plumbing apprenticeship in New Zealand to running his own business and moving to Australia
Why finding clients and managing the pressures of running a business can be demanding
How Shaun's technical knowledge helps Kal make informed decisions about jobs and compliance
Why transparency between the franchise owner and Master Plumber matters
Why following plumbing codes and keeping clients informed are essential
Chapters
00:00 How Plumbing Bros Works Without the Owner Being a Plumber
00:27 Meet Shaun McCarthy, Master Plumber at Plumbing Bros
01:18 Shaun's Plumbing Apprenticeship in New Zealand
03:04 Learning the Trade and Building Experience
06:23 From Apprentice to Licensed Plumber
08:05 Learning to Lead and Train Apprentices
09:15 Starting His Own Plumbing Business
10:11 Why Shaun Moved to Australia
13:00 Getting Licensed to Work in Australia
14:02 How Shaun Supports Plumbing Bros Franchise Owner Kal
15:06 The Challenges of Running Your Own Business
16:03 Why Shaun Joined Plumbing Bros
17:02 Balancing Technical Expertise and Business Ownership
18:54 Quoting Jobs, Site Visits and Compliance
21:09 Working Transparently With the Franchise Owner
21:41 Why Compliance and Attention to Detail Matter
22:47 Bringing on an Apprentice
23:19 Wrapping Up
Listen or Watch on;
Spotify: https://tinyurl.com/bparf7jt
Apple Podcasts: https://tinyurl.com/3yvbexs9
Amazon Music: https://tinyurl.com/2znuwnxv
YouTube: https://youtu.be/3praTryJ-9c
Build Consistent Video Content for Your Franchise
https://www.franchisebuyermarketing.com.au/video-subscriptions
Who has been a guest on Franchise Everything
Names identified in recent episode analyses. Showing up to five guests.
Matt Jamieson
Dani Jamieson
Tamika Stender
Aiden Stender
Charlie Carter
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Spotify
5.0 / 5
9 ratings
Podcast Authority Score: 55 / 100
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Quality
86
Social presence
0
YouTube
0
Engagement
60
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Glenn and [Host Name] and Glenn Walford host the show. Published by Glenn Walford.
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