Franchise Everything

About Franchise Everything

Let's talk about everything and anything in franchising! Inspiring with experiences and information from the coal face of the people behind the day-to-day of franchises in action. We unpack personal journeys in founding and leading franchises, but just as important, are the journeys of people who own and run one or multiple franchise locations. From fitness, to coffee, to lawns and everything in between, franchising is a buffet of business niches. And with that comes an even wider range of people and stories to talk to about what they do, and how they did it. And from the people who support franchises in every kind of way. Everyone has a story to tell, and you'll often be amazed when they tell it in this way!

Publisher

Glenn Walford

Category

business

Language

en

Explicit

No

First episode

31 Oct 2023

Latest episode

15 Oct 2026

Latest episodes

158 episodes in the feed.

1. 

   15 Oct 2026

   Ep179 The Journey to Becoming a Multi-Store Donut King Franchise Owner | Brooke Kochelak

   What happens when you grow up in a family business and eventually get the opportunity to take it over? Brooke has known Donut King for almost her entire life. After growing up in her family’s franchise business, she chose to build her own career first, gaining experience in retail, multi-site operations and marketing before returning to help manage her family’s eight Donut King businesses. In this episode, Brooke shares how her experience at National Storage taught her to track performance across multiple locations, understand the numbers and work on the business rather than just in it. She explains how those skills helped her take on greater responsibility within the family business and purchase her first Donut King franchise in November 2024. Key takeaways: How Brooke’s early experience in Donut King shaped her work ethic and customer service skills Why working at National Storage and a marketing company helped her develop new operational skills How tracking data and comparing performance across multiple locations improved her approach to operations How Brooke and her parents approached the transition, with a long-term plan for her to purchase the businesses How consistent operating standards allow staff to move between stores How receiving pre-made donut shells simplified store operations and reduced reliance on early-morning baking Brooke’s ambition to build her own group of Donut King franchises Chapters 00:32 Meet Brooke Kochelak and Her Donut King Family Legacy 02:48 Learning Business Skills From a Young Age 03:48 Why Brooke Built Her Career Outside the Family Business 06:00 Taking Over the Family Business 07:27 Learning to Manage Multiple Locations 10:18 Understanding the Role of Marketing 11:21 Planning the Family Business Succession 13:37 Buying Her First Donut King Franchise 14:08 Assessing a Franchise Purchase 15:14 Managing Staff Across Multiple Stores 16:27 What Running a Donut King Business Looks Like 17:11 How Changes to Store Operations Made Business Easier 18:11 Lessons From Brooke’s Franchise Journey 19:13 Why Franchisee Support Matters 20:41 Brooke’s Five-Year Vision for Donut King 21:38 Wrapping Up Listen or Watch on; Spotify: https://tinyurl.com/29zua54h Apple Podcasts: https://tinyurl.com/2mcms2ds Amazon Music: https://tinyurl.com/mrybthd5 YouTube: https://youtu.be/BItAnPBA7LQ

2. 

   15 Oct 2026

   Ep178 The Story Behind Magnet Me and Haim Kadar’s Entrepreneurial Journey

   How do you turn an event photography side hustle into a business that can grow into a franchise? Haim Kadar shares the story behind Magnet-Me, explaining how the photo magnet business developed from a side hustle into a full-time opportunity and eventually a franchise model. In this episode, Haim discusses the lifestyle flexibility the business can offer, the skills needed to run it, and how the right equipment, training and support help franchisees get started. He also explains the “business in a box” approach and the systems that support the operation, including its CRM, workflows, packages and contracts. Haim also explores how Magnet-Me can complement an existing photography business, create referral opportunities and generate repeat business through events. Key Takeaways: -How Magnet-Me developed from an additional income opportunity into a dedicated business -The flexibility the business model can offer -What prospective franchisees need to know before getting started -The capabilities required to operate a Magnet-Me business -How equipment, training and support help franchisees launch -The role of CRM, workflows, packages and contracts in running the business -How Magnet-Me can fit alongside other photography services -How events and client relationships can create further opportunities Chapters: 00:00 Meet Haim Kadar of Magnet Me 02:10 Starting a Photo Magnet Business in 2010 04:00 Buying the Original Business 06:36 Why Haim Returned to Australia 07:27 Leaving His Corporate Job to Pursue a New Opportunity 08:05 Building a Family Business With His Wife 11:12 When Haim Went Full Time in Magnet Me 12:15 Why Customer Service Matters 14:02 Using Contractors to Grow the Business 16:02 Navigating COVID as an Events Business 17:41 Why Haim Decided to Franchise Magnet Me 19:21 Why Franchising Offers More Than a Contractor Model 21:51 Turning Business Experience Into Franchise Systems 23:07 Haim's Five-Year Vision for Magnet Me 24:05 Expanding Into More Australian Territories Listen or Watch on; Spotify: https://tinyurl.com/bdz7psb4 Apple Podcasts: https://tinyurl.com/3z878xwx Amazon Music: https://tinyurl.com/5awxsmtj YouTube: https://youtu.be/5WhLm3zOrD8 Build Consistent Video Content for Your Franchise https://www.franchisebuyermarketing.com.au/video-subscriptions

3. 

   14 Oct 2026

   Ep177 How to Own a Plumbing Business Without Being a Plumber with Shaun McCarthy | Plumbing Bros

   Can you own a plumbing franchise without being a plumber? In this episode of Franchise Everything, Glenn Walford speaks with Shaun McCarthy, Master Plumber for Plumbing Bros, about how he works alongside franchise owner Cal to manage the technical side of the business. Shaun shares his journey from completing his plumbing apprenticeship in New Zealand and running his own plumbing business to moving to Australia and taking on a different role within a franchise. He explains how the arrangement works, from quoting jobs and checking compliance to maintaining work quality and communicating with clients. Key takeaways: How a franchise owner can run the business while an experienced Master Plumber manages technical work From his plumbing apprenticeship in New Zealand to running his own business and moving to Australia Why finding clients and managing the pressures of running a business can be demanding How Shaun's technical knowledge helps Kal make informed decisions about jobs and compliance Why transparency between the franchise owner and Master Plumber matters Why following plumbing codes and keeping clients informed are essential Chapters 00:00 How Plumbing Bros Works Without the Owner Being a Plumber 00:27 Meet Shaun McCarthy, Master Plumber at Plumbing Bros 01:18 Shaun's Plumbing Apprenticeship in New Zealand 03:04 Learning the Trade and Building Experience 06:23 From Apprentice to Licensed Plumber 08:05 Learning to Lead and Train Apprentices 09:15 Starting His Own Plumbing Business 10:11 Why Shaun Moved to Australia 13:00 Getting Licensed to Work in Australia 14:02 How Shaun Supports Plumbing Bros Franchise Owner Kal 15:06 The Challenges of Running Your Own Business 16:03 Why Shaun Joined Plumbing Bros 17:02 Balancing Technical Expertise and Business Ownership 18:54 Quoting Jobs, Site Visits and Compliance 21:09 Working Transparently With the Franchise Owner 21:41 Why Compliance and Attention to Detail Matter 22:47 Bringing on an Apprentice 23:19 Wrapping Up Listen or Watch on; Spotify: https://tinyurl.com/bparf7jt Apple Podcasts: https://tinyurl.com/3yvbexs9 Amazon Music: https://tinyurl.com/2znuwnxv YouTube: https://youtu.be/3praTryJ-9c Build Consistent Video Content for Your Franchise https://www.franchisebuyermarketing.com.au/video-subscriptions

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