Let's talk about everything and anything in franchising!<br /><br />Inspiring with experiences and information from the coal face of the people behind the day-to-day of franchises in action. <br /><br />We unpack personal journeys in founding and leading franchises, but just as important, are the journeys of people who own and run one or multiple franchise locations.<br /><br />From fitness, to coffee, to lawns and everything in between, franchising is a buffet of business niches.<br /><br />And with that comes an even wider range of people and stories to talk to about what they do, and how they did it.<br /><br />And from the people who support franchises in every kind of way.<br /><br />Everyone has a story to tell, and you'll often be amazed when they tell it in this way!
Franchise Everything
Claim This Podcastby Glenn Walford
Podcast Overview
Let's talk about everything and anything in franchising!<br /><br />Inspiring with experiences and information from the coal face of the people behind the day-to-day of franchises in action. <br /><br />We unpack personal journeys in founding and leading franchises, but just as important, are the journeys of people who own and run one or multiple franchise locations.<br /><br />From fitness, to coffee, to lawns and everything in between, franchising is a buffet of business niches.<br /><br />And with that comes an even wider range of people and stories to talk to about what they do, and how they did it.<br /><br />And from the people who support franchises in every kind of way.<br /><br />Everyone has a story to tell, and you'll often be amazed when they tell it in this way!
Language
🇺🇲
Publishing Since
10/31/2023
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Recent Episodes
July 13, 2026
Ep166 | How To Win Business Defining Tenders Ft. Joe Papiccio, Plumbing Bros Co-Founder
Joe Papiccio is the co-founder of Plumbing Bros, a fast growing national trades franchise headquartered in Perth. While his co-founder James Riddle leads the day to day franchise operations, Joe has carved out a specialised and highly valuable role within the business as the person responsible for winning the major tenders and contracts that provide Plumbing Bros franchise partners with guaranteed long term revenue streams. In this episode of the Franchise Everything Podcast, recorded at the FCA Franchise Forum on the Gold Coast, Joe breaks down exactly how Plumbing Bros wins the major tenders that set their franchise partners up with guaranteed work for years. 0:00 Welcome and guest introduction Joe Papiccio co-founder of Plumbing Bros at the FCA Franchise Forum 1:00 What a tender is and how contractual work builds long term revenue for franchise partners 2:30 The difference between reactive maintenance and preventative maintenance in a tender contract 3:44 How the tender process works from subscription notifications to information sessions and submissions 5:35 What goes into a tender submission: methodology storytelling resources and pricing 7:19 Why some tenders are worth walking away from and the criteria for saying no 9:12 How AI tools like ChatGPT and NotebookLM have halved the time it takes to complete a tender 11:30 The full tender timeline from brief to evaluation to finalist interviews: six to eight weeks 12:30 What it feels like to win a business defining tender and why Joe calls himself a rainmaker 14:00 What happens when an incumbent fails to deliver and the tender comes back around 14:50 The key advice for winning tenders: competitive pricing honest storytelling and backing your systems Franchise Recruitment Marketing - Appear on our Podcasts HERE Listen or Watch on; Spotify: https://tinyurl.com/4xvrhcuaApple Podcasts: https://tinyurl.com/t4v2ve4kAmazon Music: https://tinyurl.com/46cu58zwYouTube: https://youtu.be/zO8IGelXpOM
July 6, 2026
Ep165 How AI is transforming hospitality franchising ft. Joe Rossi, Town and Country Pizza and Pasta
Joe Rossi is the managing director of Town and Country Pizza and Pasta, a 36 year old Victorian founded franchise brand with 14 high volume locations across Victoria and Western Australia. A finalist at the FCA Awards for franchise innovation, Joe leads a business that blends traditional hospitality values with a genuinely tech forward approach to operations, training and customer experience. In this episode of the Franchise Everything Podcast, recorded at the FCA Franchise Forum on the Gold Coast, Joe breaks down how Town and Country Pizza and Pasta is using AI not to replace hospitality but to strengthen it. TIMESTAMPS 0:00 Welcome and guest introduction Joe Rossi managing director of Town and Country Pizza and Pasta 0:43 Town and Country Pizza and Pasta: a 36 year old brand with 14 locations across Victoria and Western Australia 1:23 The national growth strategy and what it means to be a traditional brand with a tech forward mindset 2:04 How technology evolved in the business before and through COVID and why the fundamentals of hospitality must not be lost 3:37 Why Town and Country focuses on high volume per location over simply chasing store count 4:24 How AI is being used for site selection training franchisees ordering forecasting and customer data analysis 5:38 How AI is reducing friction in the ordering process and improving the customer experience 6:09 How AI is being used in back of house to break down kitchen timeframes and improve efficiency 6:38 The AI powered hardware training product that delivers staff training with minimal human intervention 8:00 Why Town and Country has not changed its position on third party food delivery aggregators 9:16 Why growing deliberately and focusing on consistency is more important than rapid expansion 10:07 Why AI is being used to feed timeless hospitality values rather than replace them 10:46 Why human interaction will become more valuable not less in an AI driven world 11:18 Wrap up Franchise Recruitment Marketing - Appear on our Podcasts HERE Listen or Watch on;Spotify: https://tinyurl.com/3vbwvpefApple Podcasts: https://tinyurl.com/bdhbfsu6Amazon Music: https://tinyurl.com/yksjr4mhYouTube: https://youtu.be/sxnjRx3qX1Q
July 2, 2026
Ep164 How Trades Businesses Avoid Cashflow Traps Through Disciplined Accounts, with Nathan Hornby
Nathan Hornby has spent 15 years in franchising and is now head of franchising at Plumbing Bros, one of Australia's fastest growing trades franchises. And they do something most people don't expect. They don't recruit plumbers. They recruit white collar franchise partners. People who can read a balance sheet, lead a team and actively grow a business in their community. In this episode of the Franchise Everything Podcast, recorded at the Franchise Industry Awards Forum Day in Brisbane, Nathan breaks down the weekly reporting system implemented by CEO and co-founder James from day one, the three word framework of prioritisation, organisation and delegation, and why a record revenue month can still leave you cash flow negative. If you run a trades business, manage a franchise network or just want to understand what disciplined cash flow management actually looks like in practice, this one is for you. 0:00 Welcome and guest introduction Nathan Hornby 0:27 What Plumbing Bros does and why it looks for white collar franchise partners 1:00 Why significant top line revenue does not always mean healthy cash flow 2:00 Working with franchise partners weekly to understand when money is actually coming in 2:44 How different payment terms across multiple daily jobs creates cash flow complexity 3:41 Training franchise partners in cash flow from entry level and ongoing weekly reporting 4:48 Weekly cash flow meetings and when Plumbing Bros insists on them 5:31 How to handle bad payers without damaging valuable client relationships 6:10 Weekly cash flow forecasting: non-negotiables, income expected and supplier bills 7:15 How invoicing delays can blow out payment terms from 30 to 90 days 8:09 The three words that drive the Plumbing Bros approach: prioritisation, organisation and delegation 9:06 Building an offshore admin and bookkeeping team to support franchise partners 10:24 The biggest cash flow challenge: is it sales volume or management of existing work? 11:07 Why a diverse payment portfolio is the real solution to cash flow stability 11:39 How Plumbing Bros differentiates itself through proactive cash flow management 12:17 Wrap up Franchise Recruitment Marketing - Appear on our Podcasts HERE Listen or Watch on; Spotify: https://tinyurl.com/wwt5hs98 Apple Podcasts: https://tinyurl.com/2e9h4h65 Amazon Music: https://tinyurl.com/3rmus5ew YouTube: https://youtu.be/6HkuhmiJxjw
145 total episodes available
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Frequently asked questions
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- What is Franchise Everything?
- How often does this podcast release new episodes?
This podcast updates daily.
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This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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