FranTech is a podcast designed specifically for franchise CEOs and leaders who want to stay ahead in today’s fast-evolving technological landscape. Hosted by an experienced fractional CTO with nearly 15 years of expertise in franchising, this show offers practical insights, real-world strategies, and actionable advice on leveraging technology to streamline operations, support franchisees, and drive growth. Whether you’re looking to enhance cybersecurity, adopt new tools, or future-proof your organization, FranTech provides the knowledge you need to make informed decisions and lead with confidence in the digital age.
FranTech
Claim This Podcastby Parnell Woodard
12 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
12
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality25
Social0
YouTube0
Engagement0
Podcast Overview
FranTech is a podcast designed specifically for franchise CEOs and leaders who want to stay ahead in today’s fast-evolving technological landscape. Hosted by an experienced fractional CTO with nearly 15 years of expertise in franchising, this show offers practical insights, real-world strategies, and actionable advice on leveraging technology to streamline operations, support franchisees, and drive growth. Whether you’re looking to enhance cybersecurity, adopt new tools, or future-proof your organization, FranTech provides the knowledge you need to make informed decisions and lead with confidence in the digital age.
Language
🇺🇲
Publishing Since
1/27/2025
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12
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality25
Social0
YouTube0
Engagement0
6
Excellent Areas
1
Good Performance
12
Growth Opportunities
excellent
Episode Length
35 minutes
Performing excellently!
good
iTunes Tags
6.2/10
Recommendations available
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needs improvement
Publishing Consistency
Every 18 days
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Recent Episodes
September 4, 2025
Mastering Franchise Growth: Insights from Radiance Holdings
Parnell Woodard interviews John Pantera, Vice President of Sales and Development at Radiance Holdings, about mastering franchise growth through technology and human connection.
July 22, 2025
Harnessing Data for Franchise Success: Insights from Goldfish
COO Mike Skitzki of Goldfish Swim School discusses leveraging data and technology to improve operational efficiency, customer engagement, and franchisee empowerment, which enhances overall service quality in this interview.
April 16, 2025
The Intersection of AI and Human-Centered Service in Venue Operations
<p>In this podcast episode, we delve into the profound impact of technology on the family entertainment sector, highlighting the pivotal role of Roller, a comprehensive cloud-based venue management platform. We engage in a thoughtful discussion with Hugo Moreno, a strategic customer success manager at Roller, who elucidates the significance of integrating advanced technology while preserving an authentic and human-centered guest experience. Hugo emphasizes the necessity of on-site research and strategic engagement to enhance customer satisfaction, illustrating how Roller enables venue operators to streamline processes and optimize revenue generation. Furthermore, we explore the evolution of data analytics in decision-making processes, underscoring the importance of informed choices that can lead to sustainable growth and elevated guest experiences. Ultimately, this episode serves as a critical examination of the intersection between technological advancement and the essential human touch within the vibrant landscape of family entertainment.</p><p>The discussion between Parnell Woodard and Hugo Moreno delves into the transformative potential of Roller, a cloud-based venue management platform tailored for the attractions and entertainment sector. Roller is presented as a comprehensive solution that integrates various operational tools, such as online ticketing, CRM, and point of sale systems, aimed at enhancing the customer experience while streamlining business processes. Moreno emphasizes the importance of maintaining a human-centered approach to customer service in an increasingly digitized environment. He articulates the delicate balance that venues must strike between leveraging cutting-edge technology and ensuring an authentic, engaging guest experience. This balance is achieved through thoughtful on-site research and a commitment to understanding customer needs at every touchpoint of their visit, thereby fostering a sense of belonging and satisfaction among guests.</p><p>Takeaways:</p><ul><li> Roller is a sophisticated cloud-based venue management platform that enhances operations and guest experiences. </li><li> The importance of maintaining a human-centered approach while integrating cutting-edge technology cannot be overstated. </li><li> Data analytics plays a critical role in informing decision-making for venue operators to drive growth and satisfaction. </li><li> Implementing new technology often presents challenges, necessitating robust training and continuous follow-up to ensure successful adoption. </li></ul><br/><p>Links referenced in this episode:</p><ul><li><a href="https://rollerdigital.com" rel="noopener noreferrer" target="_blank">rollerdigital.com</a></li></ul><br/><p>Companies mentioned in this episode:</p><ul><li> Roller </li><li> mindbody </li><li> Alloy </li><li> GTM </li><li> Google Analytics </li><li> Amazon </li><li> Costco </li><li> Microsoft </li><li> Subway </li></ul><br/>
12 total episodes available
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Frequently asked questions
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- What is FranTech?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
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