Fresh Start Podcast Series is determined to get to the root of conflict, and how we can gain the skills to deal with it effectively keeping in mind our health, and the health of the relationship involved.
Welcome to the latest episode of the Fresh Start Podcast!
Today, we’re spotlighting our corporate conflict resolution services and the transformative Full Conflict Diagnosis tool. Designed for workplaces, this tool helps businesses identify, analyze, and resolve conflicts effectively, turning challenges into opportunities for growth.
The Full Conflict Diagnosis provides a structured, four-part approach:
Recognizing Conflict: Distinguish between minor issues and deeper conflicts using behavioral and impact indicators, such as frequent disagreements or work disruptions.
Confirming Conflict: Identify opposing interests and actions causing tension, ensuring a focused resolution strategy.
Analyzing Styles and Impacts: Understand conflict styles and evaluate positive outcomes (like innovation) versus negatives (such as burnout).
Diagnosing and Resolving: Pinpoint conflict types—relationship, task, or process—and levels (interpersonal to organizational), tailoring solutions to the root causes.
Andrea Richards, and I, can guide businesses through this process, fostering collaboration, enhancing team cohesion, and boosting productivity. By addressing conflict strategically, organizations can reduce costs, improve morale, and drive innovation.
For tailored solutions and insights, visit Fresh Start Mediation (https://www.freshstartmediation.ca)
Join us next time for more on building healthier, more productive workplaces!
9 Sept 2024
Fresh Start Presents - Conflict Resolution Day Committee 2024
Fresh Start had the pleasure to sit down with the entire Conflict Resolution Day Committee to discuss their upcoming *FREE* online training titled Conflict: The Roadmap to Peace.
For more information, please go to http://www.conflictresolutionday.ca/ (http://www.conflictresolutionday.ca/) and register for the Train the Trainer workshop, or the FREE event by emailing info@conflictresolutionday.ca (mailto:Info@conflictresolutionday.ca)
As a reminder, the Conflict Resolution Day Alberta Committee is a collaboration between the Alberta Government’s Dispute Resolution Network (http://justice.alberta.ca/programs_services/mediation/drn/Pages/default.aspx) and ADR (Appropriate Dispute Resolution) organizations from all over the province. They provide resources and support to ADR professionals and organizations across Alberta to host events and activities to celebrate Conflict Resolution Day every October.
Their goal is to get Albertans talking about their options to work through conflict in a positive and productive way. ADR sometimes stands for Appropriate Dispute Resolution because it describes options other than going to court, but as ADR has become mainstream we use the term Appropriate Dispute Resolution to describe all the choices available to prevent and manage conflict in a non-adversarial way, including mediation, arbitration, and restorative practices.
19 Oct 2021
Fresh Start Presents - Liz Becker
Liz Becker is the Co-founder of the National Association of Divorce Professionals and Creator/Senior Trainer of the Certified Divorce Specialist (CDS™) Program. Liz is also a Licensed NLP Master Practitioner, Communications Skills Coach & Trainer, and has more than a decade of experience in working with both divorcing clients and the professionals who serve them.
Having worked in the divorce industry for many years, she has a keen sense of detecting specific issues that create obstacles for all parties involved in the process. Whether she was conducting NLP Certification Trainings, co-parenting workshops, or speaking at conferences, Liz has always found great reward in educating people on how to communicate more effectively and achieve positive change both personally and professionally.
5 Oct 2021
Fresh Start Presents - Connie Jakab
Connie Jakab has been working in the area of resilience for over 20 years. Starting with youth at risk and gangs in East Vancouver, Connie has been researching what creates resilience and mental wellness her entire career through a sociological lens. She has owned three companies and is the author of three books on her research.
Connie is one of our favorite people and we know our listeners will feel the same. From finding your inner strength through dancing mediations to creating global certifications, Connie's focus is focused on helping you become the best version of you - whether at home and at work.
Follow Connie on Social Media
Instagram (https://www.instagram.com/conniejakab/ ) - Twitter (https://twitter.com/ConnieJakab ) - Facebook (https://www.facebook.com/profile.php?id=715785423)
A (https://twitter.com/ConnieJakab)nd be sure to check out www.conniejakab.com (https://www.conniejakab.com/)
21 Sept 2021
Fresh Start Presents - Conflict Resolution Day with Ali Ansell and Cindy Imppola
Welcome back to the Fresh Start Podcast Series! Today we are chatting with Ali Ansell and Cindy Impolla, Chair and Communications Lead, respectively, from the Conflict Resolution Day Committee and their FREE upcoming Conflict Resolution Day training on October 21, 2021.
The Conflict Resolution Day Alberta Committee is a collaboration between the Alberta Government's Dispute Resolution Network (http://justice.alberta.ca/programs_services/mediation/drn/Pages/default.aspx) and ADR (Appropriate Dispute Resolution) organizations from all over the province. We provide resources and support to ADR professionals and organizations across Alberta to host events and activities to celebrate Conflict Resolution Day every October.
Their goal is to get Albertans talking about their options to work through conflict in a positive and productive way. ADR sometimes stands for Appropriate Dispute Resolution because it describes options other than going to court, but as ADR has become mainstream we use the term Appropriate Dispute Resolution to describe all the choices available to prevent and manage conflict in a non-adversarial way, including mediation, arbitration, and restorative practices.
For more information, please go to http://www.conflictresolutionday.ca/ and register for the Train the Trainer workshop, or the FREE event by emailing info@conflictresolutionday.ca (mailto:Info@conflictresolutionday.ca) or going right to the registration page here (https://mbr.adric.ca/ADRIC/Events/Event_Display.aspx?EventKey=ADRIC2AAMS)
7 Jun 2021
Fresh Start Podcast Series - Reconciliation - Special Guest - Anjan Jawandha
When a conflict ends, reconciliation does not necessarily follow. if you meet your needs and your partner is going away empty-handed means that your partner does not have closure, and so the conflict continues. Perhaps it will be about the same issue, perhaps a different one. With a bit of effort, you are probably able to trace back your current disagreement to a much, much older one.
Leading challenging conversations is about facing your discomfort and dedicating yourself to the conversation that needs to happen. You’ve learned to identify issues that require a conversation and to self-check how to approach them. You have gone through a process that shows intent, It requires continuous practice, but you now have more tools, and with time you can now survive any conflict with your dignity intact.
To download your PDF of the Fresh Start Healthy Relationships Workshop: Conflict Resolution Techniques for Partnerships - Managing Emotions, please click on this link https://www.freshstartmediation.ca/resources (https://www.freshstartmediation.ca/resources) or email don@freshstartmediation.ca (mailto:don@freshstartmediation.ca)
24 May 2021
Fresh Start Podcast Series - The Apology - Special Guest - Nancy Payne
Taking responsibility is perhaps the hardest thing to do. That is because it requires you to empathize with the other person. Acknowledging that you may have done something that impacted somebody else in a negative way implies a negative intent and challenges our sense that we are well-meaning rational beings.
Describing how the act affected the other person negatively generates trust and credibility. It makes it clear that you are looking at the situation from the perspective of the other person. Offering restitution indicates your willingness to repair the relationship.
To download your PDF of the Fresh Start Healthy Relationships Workshop: Conflict Resolution Techniques for Partnerships - Managing Emotions, please click on this link https://www.freshstartmediation.ca/resources or email don@freshstartmediation.ca
17 May 2021
Fresh Start Podcast Series - Listening with Intent - Special Guest - Nancy Payne
During an argument we want our partner to listen to us, whereas closeness with our partner is greatest when we listen to them.
By simply being inquisitive about our partner, we create a deeper, more meaningful conversation. In a disagreement, we need a better understanding of what motivates our partner to believe that their solution resolution to a problem is better than ours. By doing so, we can be more creative in how we meet our needs and the needs of our partner.
To download your PDF of the Fresh Start Healthy Relationships Workshop: Conflict Resolution Techniques for Partnerships - Managing Emotions, please click on this link https://www.freshstartmediation.ca/resources or email don@freshstartmediation.ca
10 May 2021
Fresh Start Podcast Series - Non-Violent Language - Special Guest - Andrea Richards
When reflecting on a previous argument, did you feel the urge to accuse your partner of doing something wrong, or did you have the desire to make your partner feel as bad as you did?
These are entirely normal reactions. After all, no reasonable person would act the way your partner did in this situation. At the same time, these approaches are not so useful when you need to resolve a conflict. We all have a certain self-image that includes a perception of being a reasonable, well-meaning person. Violent language is threatening because it attacks that image. In contrast, non-violent language calls on our willingness to improve and be a better person.
To download your PDF of the Fresh Start Healthy Relationships Workshop: Conflict Resolution Techniques for Partnerships - Managing Emotions, please click on this link https://www.freshstartmediation.ca/resources or email don@freshstartmediation.ca
3 May 2021
Fresh Start Podcast Series - What Are Needs? - Special Guest - Andrea Richards
You will see the word “needs” mentioned a few times throughout this podcast. Now may be a good opportunity to explain what they are.
When you think about your disagreement and eliminate the judgments about your partner and yourself, what was it about and why was it so important?
The answers to these questions tell you about your needs.
To download your PDF of the Fresh Start Healthy Relationships Workshop: Conflict Resolution Techniques for Partnerships - Managing Emotions, please click on this link https://www.freshstartmediation.ca/resources or email don@freshstartmediation.ca
14 Apr 2021
Fresh Start Podcast Series - Managing Emotions - Special Guest - Nancy Payne
The relationship between emotions and a destructive argument is like fuel and fire. Without negative emotions, you would not be able to maintain a destructive argument. The reason that emotions so powerfully drive us to disagree has to do with our sense of who we are. Invariably, if challenged by behavior we perceive as a threat to our sense of self we feel the need to respond either by withdrawing if it is unsafe to disagree or by preparing to engage in an argument.
To download your PDF of the Fresh Start Healthy Relationships Workshop: Conflict Resolution Techniques for Partnerships - Managing Emotions, please click on this link https://www.freshstartmediation.ca/resources or email don@freshstartmediation.ca
10 Apr 2021
Fresh Start Podcast Series - Avoiding Destructive Arguments - Special Guest - Andrea Richards
Arguments can become destructive when they don’t lead anywhere; when your partner doesn’t understand how to help you meet your needs. As a result, arguments become repetitive, grinding away at the appreciation and respect you have for each other. Invariably this happens when the argument shifts from a conversation about the issue to one that includes judgments of the other person.
Listen in as Andrea Richards, Mediator, provides you the reflection, insight and practical steps to avoid destructive arguments with your partner.
To download your PDF of the Fresh Start Healthy Relationships Workshop: Conflict Resolution Techniques for Partnerships - Avoid Destructive Arguments please click on this link https://www.freshstartmediation.ca/resources or email don@freshstartmediation.ca
5 Apr 2021
Introduction to Fresh Start Podcast Series
The Fresh Start podcast series is designed to help you understand where conflict comes from, and to build the toolkit to ensure the healthiest ways to deal with it.
Each week, we will be talking with a leader in their field, that understands the nature of conflict, and why we can sometimes fall into the traps that escalate them.
Whether at home, work or social situations, conflict can be all around us. We look forward to providing you the information you need to build resiliency, communication skills and healthier relationships
After all, as Max Lucado once said: 'Conflict may be inevitable, but combat is optional'.
Tune in each week and start creating your very own Fresh Start.
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