Interesting interviews with innkeepers and lodging experts, aimed to improve the challenging life of the independent innkeeper and lodging professional.

Frictionless Innkeeper Podcast
Claim This Podcastby Steve Short
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Podcast Overview
Interesting interviews with innkeepers and lodging experts, aimed to improve the challenging life of the independent innkeeper and lodging professional.
Language
🇺🇲
Publishing Since
6/21/2018
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Recent Episodes

June 9, 2026
093: Building a Lasting Legacy with Monique Greenwood, Owner of Akwaaba Bed & Breakfast Inns
<p>Building a successful lodging business requires more than great operations. It also requires a clear vision, authentic branding, and a long-term strategy.</p> <p>Monique Greenwood, owner of the Akwaaba Bed & Breakfast Inns, shares lessons from more than 30 years in the lodging industry, including branding, authenticity, digital marketing, and building a lasting business.</p> <p>We are very thankful to Monique for sharing her insights with us. You can learn more about Akwaaba Bed & Breakfast Inns at <a href="https://www.akwaaba.com/" target="_blank" rel= "noopener">akwaaba.com</a>.</p> <p>Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit <a href="https://frictionlessguest.com/" target= "_blank" rel="noopener">frictionlessguest.com</a>.</p> <p> </p>

May 4, 2026
092: A Practical Framework for Winning AI Search
<p>As travelers shift from traditional search to AI powered discovery, innkeepers need new ways to stay visible.</p> <p>In this episode, Mike Lannen, Founder and AI Whisperer of Eternity, discusses how guest search behavior is changing and why GEO is becoming more important alongside SEO.</p> <p>He shares practical ways properties can optimize their websites for AI search, answer guest questions more clearly, update third party profiles, and track how often they appear in AI driven results.</p> <p>We are very thankful to Mike for sharing his insights with us. You can learn more about Eternity at <a href= "https://eternitymarketing.com/" target="_blank" rel= "noopener">eternitymarketing.com</a>.</p> <p>Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit <a href="https://frictionlessguest.com/" target= "_blank" rel="noopener">frictionlessguest.com</a>.</p>

April 8, 2026
091: Using AI to Save Time and Simplify Operations
<p>For innkeepers juggling endless tasks, AI can be a practical tool for bringing more clarity, organization, and efficiency to the day.</p> <p>Liz Hamilton, founder of Maia Internet Consulting, discusses how independent lodging operators can use AI to streamline operations, sharpen their thinking, and save time. She shares <a href= "https://drive.google.com/file/d/1FJ_ZQn6NEXxtfd9aANkv9ujPu1u7cwvh/view" target="_blank" rel="noopener">practical ideas for writing better prompts</a>, using AI as a thinking partner, organizing tasks and meetings, and finding quick wins that make everything easier.</p> <p>We are very thankful to Liz for sharing her insights with us. You can learn more about Maia Internet Consulting at <a href= "https://www.maiainternetconsulting.com/" target="_blank" rel= "noopener">maiainternetconsulting.com</a>.</p> <p>Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit <a href="https://frictionlessguest.com/" target= "_blank" rel="noopener">frictionlessguest.com</a>.</p> <p> </p>
93 total episodes available with 1 transcripts
Recent guests on Frictionless Innkeeper Podcast
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Kerri Thiel
Guest
Mikki Suchomel
Guest
Randy Bangs
Guest
Scot Fuller-Beatty
Guest
Tyler Otto
Guest
Rebecca Gallagher
Guest
Mandy Murry
Guest
Tarun Goyal
Guest
Chris Kelly
Guest
Sarah Gazi
Guest
Matt Cooke
Guest
Wynn Salisch
Guest
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Frequently asked questions
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- What is Frictionless Innkeeper Podcast?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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