From Pitch to Pontoon

About From Pitch to Pontoon

From Pitch to Pontoon brings together voices from across the holiday park and marina industries. Each episode features honest conversations with operators, brokers and manufacturers sharing real stories, trends and challenges from life on land and water. No sales — just fresh, relevant insight.

Publisher

Elite Dynamics

Category

business

Language

en

Explicit

No

First episode

14 May 2025

Latest episode

6 Oct 2026

Latest episodes

29 episodes in the feed.

1. 

   6 Oct 2026

   The Human Rules Behind AI. How much freedom should AI have?

   AI is everywhere. Most of us are already using it at work. The bigger question is: how much freedom should we actually give it? This week on From Pitch to Pontoon, Calum and Lisa are joined by Elite Dynamics CTPO Andy Lole to talk about the human rules behind AI. They get into what AI governance actually means, whether businesses should be restricting AI or encouraging people to experiment, what happens to the data you put into tools like Copilot and ChatGPT and, crucially, whether your employer can see what you’ve been asking AI. There’s also the question of accountability. If AI gives you the wrong answer, who’s responsible? Is using it to write an email cheating? Can people tell? And should you trust an AI-built spreadsheet any more than the one someone in the office has been maintaining since 2014? www.elite-dynamics.com (https://www.elite-dynamics.com/)

2. 

   22 Sept 2026

   The Art of What’s Possible: John Fowler Holidays’ Next Chapter

   After more than 70 years in the holiday park industry, John Fowler Holidays is still looking firmly ahead. In this episode of From Pitch to Pontoon, Elite Dynamics CEO Jamaine Campbell sits down with Cathy Higgs, Sales Director at John Fowler Holidays, at Ruda Holiday Park in North Devon. They talk about the realities of growing a multi-park business, the limitations of legacy systems and why John Fowler decided it was time to rethink how technology supports its next chapter. Cathy shares what she wants from better data, more connected customer journeys and AI, from understanding guests across different parks to improving communication, identifying sales opportunities and building stronger loyalty. They also discuss the challenge of moving away from familiar ways of working and why sometimes the biggest opportunity comes from asking one simple question: what else is possible? A conversation about growth, change, technology and the future of one of the UK’s longest-established family holiday park businesses. If you’d like to explore any of the themes discussed in this episode, from connected operations and customer journeys to data, AI and growth, visit the Elite Dynamics website to find out more. www.elite-dynamics.com (https://www.elite-dynamics.com/?utm_source=podcast&utm_medium=fptp&utm_campaign=027_jfh&utm_content=podcast)

3. 

   1 Sept 2026

   Angie Fierro on Product Leadership in Holiday Parks

   In this episode of From Pitch to Pontoon, Lisa sits down with Angie Fierro, Head of Product & Systems at Hoburne, for a conversation about technology leadership, product management and driving change in the holiday park industry. Drawing on experience gained at Haven, Cove and now Hoburne, Angie shares her journey from IT support into senior leadership and explains why successful transformation always starts with people, not technology. From large-scale system rollouts and application support to product strategy and business change, she offers practical insights into what it takes to deliver meaningful outcomes across multi-site leisure businesses. The discussion explores: • Why "people, process and technology" must always be approached in that order • The role of psychological safety in building high-performing teams • Lessons learned from leading technology and operational change across holiday parks • The importance of product management, prioritisation and stakeholder engagement • How operators can make better data-led business decisions • Why guest and team experience should sit at the heart of every technology investment • Leadership, mentoring and creating opportunities for the next generation of women in technology Angie also reflects on the unique role holiday parks play in helping families create lifelong memories and why, despite constant advances in technology, understanding people remains the key to successful change. Whether you work in holiday parks, marinas, hospitality technology, operations, product management or digital transformation, this episode is packed with practical advice on leadership, innovation and delivering better business outcomes. Topics covered: Holiday Parks, Hospitality Technology, Product Management, Digital Transformation, IT Leadership, Change Management, Guest Experience, Data Analytics, Team Culture, Leadership Development, Women in Technology.

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Spotify

5.0 / 5

6 ratings

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Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.