Future Consumer Talks is a CMS podcast series on legal topics affecting retail products. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to your sector.
Episode 12: The legal and moral risks of AI in retail
In this episode of Future Consumer Talks, Felix Riley, Roxana Sharifi and Giulia Tomassini discuss how AI is reshaping the retail sector, from operational efficiency to customer engagement. The conversation explores the legal and governance challenges linked to the EU AI Act, the risks of over-automation, and the growing value of authentic human interaction in an AI-driven marketplace.
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Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.
12 Mar 2026
Episode 11: Coffee, chocolate and leather shoes – the EU Deforestation Regulation in practice
Marie-Clémence Cicile, Daniela Lozada Fernández, and Camille Peraudeau discuss the EU Deforestation Regulation's impact on forest-risk commodities and supply chain compliance strategies in this interview.
2 Dec 2025
Episode 10: Technology transformation in the consumer and retail sector
Industry experts analyze the CMS Technology Transformation report, revealing how technology investments driven by customer demands reshape risk, operations, and customer experience in the consumer and retail sectors.
24 Oct 2025
Episode 9: Fair play in the food chain – the UTP Directive in action
Industry experts discuss the Unfair Trading Practices Directive, examining its implementation in EU member states like Romania and Ireland and its impact on farmers, suppliers, and retailers in this interview.
24 Jun 2025
Episode 8: How AI is transforming retail – IP considerations
Esme Saynor, Sarah Hopton, Sabine Rigaud, and Jia Schulz-Cao examine AI's transformation of retail and e-commerce, focusing on IP implications across the UK, France, and Austria in this interview episode.
28 Apr 2025
Episode 7: How AI is transforming retail – implications of the EU AI Act
In this episode, we look at ways in which artificial intelligence (or AI) is transforming the retail industry and discuss key considerations under the EU AI Act.
Esme Saynor, Sarah Hopton, David Rappenglück and Mariangela Selvaggiuolo explore examples illustrating how AI is being used to transform the retail industry, particularly in the e-commerce space. They discuss relevant considerations under the EU AI Act in relation to these use cases for the retail industry across the UK and the EU.Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.
13 Feb 2025
Episode 6: What manufacturers and distributors need to know about extended producer responsibility
In this episode, join Esme Saynor, Giulia Tomassini and Camille Peraudeau as they look at the environmental revolution in the UK, and Europe as a whole.
Our speakers discuss:
what EPR is, focusing on key principles of extended producer responsibility
the differences in approach between the UK, France and Italy, and
future developments
In addition to discussing the ‘polluter pays’ principle, our speakers explain the implications of EPR obligations, and look ahead to what businesses might expect in the future.
Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.
14 Jan 2025
Episode 5: From pre-loved to recommerce – how resale is transforming retail
In this episode, Esme Saynor, Jessica Wilkinson, and Ricardo Gomez-Barreda dive into the dynamic world of recommerce and its growing impact on the retail industry across the UK and Spain.
Our experts unpack the concept of recommerce, shedding light on its rising popularity and the key drivers behind this shift, including:
the impact of the cost of living crisis
growing eco-conscious consumer behaviour
the surge in online platforms dedicated to recommerce
Beyond exploring the opportunities in the recommerce space, the discussion also highlights potential risks and challenges associated with this trend. Plus, our speakers share personal insights and experiences with pre-loved retail, offering a unique perspective on this sustainable shopping revolution.
Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.
29 Nov 2024
Episode 4.2: Looking ahead – what’s next for green claims in 2025?
In the last episode of 2024, Esme Saynor, Stuart Helmer and Szabolcs Szendro delve into the audience poll vote to discuss incoming legislation associated with green claims and offer a future look at 2025 and beyond.
They explore the impact of green claims, particularly on businesses within the UK, EU, Hungary and CEE.
Our experts discuss recent developments, and the multiple factors businesses must consider in their marketing, including scientific data and the use of specific language.
There is a particular focus on the complexities surrounding compliance with current and future greenwashing laws and our speaker explore the changing face of penalties for non-compliance.
Join us again in January for the next instalment of Future Consumer Talks, where we will be discussing the rise of Recommerce.
Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.
13 Nov 2024
Episode 4.1: Green claims – Europe’s crackdown on greenwashing
In this episode, Esme Saynor, Stuart Helmer and Giulia Tomassini discuss key cases associated with green claims legislation.
They explore the impact of these claims in the UK and in Italy, and provide an overview of how the two countries’ enforcement authorities differ in their approach.
Our experts discuss recent developments and how the issue has grown in the social and legal spotlight in recent years. There is a particular focus on the complexities surrounding enforcement against greenwashing and the case law that gives ‘dos and don’ts’ list in ensuring accuracy in their advertising and marketing.
Join us next month for the second half of the episode, where we are joined by Szabolcs Sendro and will be discussing topics delivered by the audience vote.
Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.
23 Sept 2024
Episode 3: Anti-waste and recycling laws – what manufacturers and distributers need to know
In this episode, we look at the recycling and anti-waste responsibilities of manufacturers and distributors in the UK and Italy.
Esme Saynor, Aimie Farmer and Paola Ghezzi discuss how recycling obligations are often brought about through extended producer responsibilities (EPR), and they focus on:
deposit return schemes
packaging waste and recycling, and
any EPR developments on the horizon
In addition to discussing recycling rules in Europe, we provide insight into Italy’s regulations for waste management, as well as where we can see other European countries adopting sustainable waste management practices.
Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.
8 Jul 2024
Episode 2: Waste not want not – the regulation of food waste
The second episode of Future Consumer Talks focuses on the regulation of food waste.
We discuss amendments to the Waste Framework Directive that the EU Parliament recently voted on. It proposed measures to prevent food waste throughout the supply chain.
We also consider the separate collection of food waste from other waste and updates on food waste reporting in the UK.
Additionally, for France we discuss obligations to donate unsold food.
Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.
6 Jun 2024
Episode 1: New rules on ecodesign for sustainable products
This podcast on ecodesign for sustainable products considers the legal changes for ecodesign that are being introduced at EU level, including the digital product passport, as well as the current position in the UK and Germany.
We discuss strategy, successes and hurdles to overcome with the newly introduced laws, how they differ from the current regime and some practical implications to help you and your businesses prepare.
Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.
Who has been a guest on Future Consumer Talks
Names identified in recent episode analyses. Showing up to five guests.
Marie-Clémence Cicile
Daniela Lozada Fernández
Camille Peraudeau
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Spotify
5.0 / 5
5 ratings
Podcast Authority Score: 8 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
2
Social presence
0
YouTube
0
Engagement
32
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