Future Shop Podcast with WSL

About Future Shop Podcast with WSL

Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com

Publisher

WSL Strategic Retail

Category

business

Language

en

Explicit

No

First episode

12 Feb 2020

Latest episode

28 Sept 2026

Latest episodes

13 of 116 episodes have a transcript.

1. 

   28 Sept 2026TRANSCRIPT

   Making Sense of the Modern Shopper Journey with AWS’s Justin Honaman | Ep 114

   Host Wendy Liebmann interviews Justin Honaman, Global Head for Retail at AWS, about leveraging AI for customer journey transformations and overcoming legacy system challenges in modern retail.

2. 

   11 Aug 2026TRANSCRIPT

   Inside the Creation of the Apple Store, Target Design, JC Penney Failures & The Future of Retail with Ron Johnson | Ep 113

   Retail visionary Ron Johnson shares insights with host Wendy Liebmann on building enduring retail models like the Apple Store and Target's design strategy.

3. 

   16 Jul 2026

   EP112: •The AI Shopping Revolution: Is Retail Media in Jeopardy? And What About Shoppers with Kiri Masters

   Wendy Liebmann interviews Kiri Masters about how generative AI is revolutionizing the shopper journey, bypassing retail homepages and directly impacting product discovery.

Inside a recent episode

Making Sense of the Modern Shopper Journey with AWS’s Justin Honaman | Ep 114

Published 28 Sept 2026 · Transcript excerpt

[…] And if it's not aligned to a broader strategy, that can be a challenge, right? From an organization perspective. That's the whole thing, right? And encouraging people to try it. But you do think internally now, one, how do I manage my own data? How do I protect my own data? You know, all of those things. And how do I enable my clients to access my data and combine it with their data? It's interesting. One of the things that came up in this panel and consider it was five shoppers was they've shifted their model from task first, retailer second, which is probably not a surprise to you and me because what's the job to be done? […]

Who has been a guest on Future Shop Podcast with WSL

Names identified in recent episode analyses. Showing up to five guests.

• Justin Honaman
• Ron Johnson
• Kiri Masters
• Rachel Marler
• Peter VS Bond

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

18,939

Score snapshot 15 Sept 2025

Apple Podcasts (US)

5.0 / 5

10 ratings

Spotify

5.0 / 5

3 ratings

Podcast Authority Score: 61 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

61

Social presence

0

YouTube

76

Engagement

77

Contact Future Shop Podcast with WSL

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Future Shop Podcast with WSL