Gain Grow Retain

About Gain Grow Retain

In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Higher Logic.

Publisher

Gain Grow Retain

Category

business · technology

Language

en

Explicit

No

First episode

10 Aug 2019

Latest episode

18 Dec 2023

Latest episodes

295 episodes in the feed.

1. 

   18 Dec 2023

   Scaling CS with Brittany Soinski of Loom

   Jay Nathan interviews Brittany Soinski, Manager of Onboarding at Loom, about scaling customer onboarding through dedicated teams, human-centered design, and clear goals.

2. 

   11 Dec 2023

   Building Community/Business Alignment

   Host Jeff Breunsbach interviews Jake McKee, founder of Jake McKee Consulting, about embedding community into business operations for strategic alignment and measurable impact.

3. 

   4 Dec 2023

   Scaling CS with Dan Ennis from Monday.com

   Jay Nathan interviews Dan Ennis, Manager of Scaled Customer Success at Monday.com, about Monday.com's journey to scaling customer success through 1:many strategies and data-driven insights.

Who has been a guest on Gain Grow Retain

Names identified in recent episode analyses. Showing up to five guests.

• Brittany Soinski
• Jake McKee
• Dan Ennis
• Nisha Baxi
• Tessa Thorburn

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

88 ratings

Contact Gain Grow Retain

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.