Cx experts, with a combined experience of over 25 years, Nick Sargent and Michael Chandler, host a podcast series called Getting Closer to the Customer. This podcast will help you and your organization understand the importance to building a deep and trusting relationship with your customer. Nick and Mike will offer examples, insights and trends into what it takes for businesses to remain successful by meeting customer expectations, enhancing customer experiences and improving customer retention rates.
Getting Closer to the Customer, a Cx Podcast
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3 episodes
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Podcast Overview
Cx experts, with a combined experience of over 25 years, Nick Sargent and Michael Chandler, host a podcast series called Getting Closer to the Customer. This podcast will help you and your organization understand the importance to building a deep and trusting relationship with your customer. Nick and Mike will offer examples, insights and trends into what it takes for businesses to remain successful by meeting customer expectations, enhancing customer experiences and improving customer retention rates.
Language
🇺🇲
Publishing Since
2/25/2020
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Recent Episodes
February 25, 2020
What is Cx?
This is our first episode introducing you to the topic of Cx - what customer experience really means and why some of the largest companies are shifting their strategic focus around it.
February 25, 2020
How to get started on a Cx problem
February 25, 2020
How do you know you have a Cx problem?
3 total episodes available
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Frequently asked questions
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- What is Getting Closer to the Customer, a Cx Podcast?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Information about guest appearances is not available.
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