The official podcast of Elite ServiceNow partner GlideFast Consulting. Join us for insightful discussions on all things ServiceNow, the cutting-edge platform revolutionizing business processes. Let’s talk about the Now, right now.
GlideChat
Claim This Podcastby GlideFast Consulting
5.0(2 reviews)
93 episodes
Updated Bi-weekly
Accepts GuestsHas SponsorsLocation 🇺🇸
38
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality75
Social0
YouTube0
Engagement0
Podcast Overview
The official podcast of Elite ServiceNow partner GlideFast Consulting. Join us for insightful discussions on all things ServiceNow, the cutting-edge platform revolutionizing business processes. Let’s talk about the Now, right now.
Language
🇺🇲
Publishing Since
7/12/2021
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38
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality75
Social0
YouTube0
Engagement0
7
Excellent Areas
1
Good Performance
11
Growth Opportunities
excellent
Episode Length
31 minutes
Performing excellently!
good
Show Notes Quality
3.0/5
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needs improvement
Publishing Consistency
Every 17 days
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Recent Episodes
April 7, 2026
Real-World Public Sector Transformation with ServiceNow
<p>In the latest GlideChat, Brett Karl, VP of Alliances, Channel, & Federal Sales, and Trevor Edy, Industry Sales Director of SLED, dive into how digital transformation and ServiceNow are transforming the public sector industry.</p><p>What’s happening now:</p><ul><li>From Tools to Outcomes: One platform, measurable ROI.</li><li>AI in Action: Triage, predictive routing, summaries—live in production.</li><li>Cut the Clutter: Consolidate apps, reduce costs, boost compliance.</li><li>Real Impact: Manual workloads down 30–50%, processing times from days to minutes.</li></ul>
March 3, 2026
Meet the GlideFast UK Team
<p>In this special UK edition of GlideChat, meet a couple of members of the GlideFast UK team to hear about their roles and what it's like working at GlideFast. Nicki Tones (Senior Business Process Consultant), Shane Rodgers (Lead Technical Consultant), and Roustan Kinioko (Senior Technical Consultant) discuss how they ended up in the ServiceNow world and what a day-to-day work life is like. They also talk about how the UK team is closely connected to the wider global GlideFast organization and what sets GlideFast apart.</p>
January 27, 2026
The Shift to Agentic AI in CRM: What’s Real vs. Noise
<p>First GlideChat of the year! We’re kicking things off with the topic on everyone's mind: AI.Live from Glidefest 26 in Tampa, Eldon Sebastian (Senior Director of AI Delivery) and MJ Kuchenbrod (Service Delivery Director) dive into Agentic AI, what's real and what's noise. They tackle the #1 mistake companies make: applying AI to CRM without a defined process.Learn how to stop the noise and start seeing results.</p>
93 total episodes available
Recent guests on GlideChat
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Brett Karl
Guest
Brian Wissinger
Guest
Sam Callaway
Guest
Ted Gronostalski
Guest
Terrence Donovan
Guest
Deep-dive analytics for GlideChat
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is GlideChat?
- How often does this podcast release new episodes?
This podcast updates bi-weekly.
- Where can I listen to this podcast?
This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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