Grow Outbound is a must-listen podcast for anyone in the Property Management Industry looking to supercharge their outbound sales game and close more doors than ever before! Hosted by sales gurus Ben Smith and Kristen Lopez, this podcast is packed with expert guests sharing their best tips, tactics, and secrets for crushing your sales goals. Tune into "Grow Outbound" bi-weekly to join the Property Management Outbound sales revolution.
Inbound? Outbound? How do you grow a property management company? On this episode of Grow Outbound, Ben chats with Jeremy Pound, Founder of RentScale. Ben and Jeremy talk about the history of sales in the PM industry and where it’s headed. Jeremy shares his insights on the different methods of growth, and how to determine the best path forward. He also talks about the upcoming Allbound conference, and how RentScale is helping PMs create a gameplan for 2024. As you plan for your business’ growth, this episode will have you chomping at the bit to reach your goals!
24 Oct 2023
012 - Setting Up Your BDM For Success with Brian Hughes
Episode with Brian Hughes - On this edition of Grow Outbound, Ben is joined by Brian Hughes, founder of BizDev Mastermind. Brian shares his experience as a BDM, helping to grow one of the largest property management companies in San Antonio. He shares how they were able to grow so quickly and how they structured the sales organization. Now Brian works with business owners and business development professionals, to hire and train sales people in the industry. Ben and Brian talk about when it's the right time to hire a BDM and how PM business owners can set them up to be successful. To learn more about BizDev Mastermind, visit https://bizdevmastermind.com!
12 Oct 2023
011 - Modernizing Outbound in Property Management
On this episode of Grow Outbound, Maya Madden of RevUp Mastery joins Ben to talk about how property management companies can modernize their business development efforts using strategies from outside the industry. Maya shares her experience helping several companies achieve massive scale, and how that led her on her own entrepreneurial journey founding RevUp. Now she helps her clients reach their goals using tried and true methods she's used in her experience. Enjoy the conversation!
23 Aug 2023
010 - Overcoming the Fear of Rejection
In the realm of sales, rejection is an ever-looming shadow. For many sales professionals, this fear can be paralyzing, often holding them back from taking the leap into outbound prospecting. But what really lies beneath this fear? Join Ben Smith and Kristen Lopez as they delve deep into the heart of rejection, drawing from their own authentic experiences and challenges faced in the field.
In this enlightening episode, Ben and Kristen wear their hearts on their sleeves, sharing personal stories that many will find deeply relatable. It's not just about the emotions, though; our hosts also provide tangible strategies, tips, and insights to help you navigate through the rough waters of rejection. From understanding its psychological impact to learning how to build resilience, this conversation offers a comprehensive guide to transforming fear into fuel.
A heads up: the episode might tug at your heartstrings. But rest assured, by its end, you'll be armed with practical knowledge and the confidence to face rejection head-on, turning setbacks into stepping stones towards success.
23 Aug 2023
009 - The Art of Identifying Prospects and Delivering Value
Welcome to the Grow Outbound Podcast with Kristen Lopez and Ben Smith! In this episode, we're diving into the nitty-gritty of outbound sales. 🚀 🗝️ Self-managing Landlords 🗝️ Outbound Sales Challenges 🗝️ Stress Management in Sales 🗝️ Setting Micro Goals 🗝️ Importance of Pre-planning 🗝️ Clear Plan for Outbound Sales 🗝️ Identifying Prospects & Delivering Value Join us as we share our insights and experiences, providing valuable advice for both beginners and seasoned pros. 🎯 Enjoyed the episode? Hit that like button 👍 and subscribe to our channel 🔔 for more outbound sales insights. Stay tuned for our next episode! Thanks for watching! 🙌
15 Jun 2023
008 - How Much Time Do I Have?
On this week's episode of Grow Outbound, Ben and Kristen unpack the steps to implementing an outbound strategy. In the first of a two part series, we discuss the question of "How much time do I have?" when it comes to outbound. Whether you are a business owner or business development professional, this is a key first step to creating a successful and sustainable strategy. We discuss how to approach this question and how to manage your time properly to make sure you're able to follow through with an outbound plan. Enjoy!
1 Jun 2023
007 - Matt Borries & The Art of PM Business Development
On this episode of Grow Outbound, Matt Borries with Prandi Property Management joins the podcast live from PMMCON. Matt has worked in a number of roles within the company, now heading up business development. We talk about adding doors in the CA market, and how to identify red flags in the sales process. Matt has a unique perspective, having been a property manager before moving to business development. He shares how to set your team up for success while setting the right expectations for clients. We hope you enjoy it!
16 May 2023
006 - Tyler Nichols
For episode 6 of Grow Outbound, Ben sits down with Tyler Nichols from Second Nature to talk about outbound prospecting from the vendor side. Second Nature has built a successful brand in the single family property management industry, but it didn't happen overnight. Tyler talks about his experience in sales, and the skills he has developed as an outbound sales professional. We walk through the early days of Filter Easy, taking people from "unaware to aware", and building a sales process that's focused on solving a problem. Tyler also shares how gratitude deepens connection and builds long-lasting relationships with customers. We hope you enjoy it!
3 May 2023
005 - Brad Randall
Welcome to another episode of Grow Outbound! In this episode, our host Ben Smith sits down with Brad Rendall, from Welch Randall in Ogden, Utah, a leading company in the property management industry. With years of experience in sales and customer care specific to property management, Brad is an expert in the field and has a wealth of knowledge to share. Join Ben and Brad as they delve deep into the world of property management, exploring the ways in which they are upping their game when it comes to owner expectations and retaining the investors whose properties they are managing.
During their conversation, Brad shares valuable insights into the unique challenges of the property management industry, providing listeners with practical tips on how to maintain positive relationships with owners and investors, and exceed their expectations. From the importance of effective communication to the benefits of going above and beyond, Brad's advice is sure to be valuable for anyone looking to improve their sales skills in the property management field. So whether you're a seasoned professional or just starting out, tune in to this episode of Grow Outbound to learn from the best in the business.
4 Apr 2023
004 - Building a Winning Sales Culture
Are you struggling to get on board with outbound sales, whether you're an owner of a Property Management business or a Business Development Manager? You're not alone. Many factors can contribute to this resistance, but have you considered that your company's sales culture and visibility of growth goals might be holding you back? In Episode 4 of Grow Outbound, our experts Kristen Lopez and Ben Smith share practical insights and strategies for building a winning outbound sales culture that leads to overall buy-in and execution on outbound sales. Through their experiences, Kristen and Ben explore the importance of mindset, accountability, and effective communication in cultivating a strong sales culture that drives success. From setting and achieving sales goals to training and supporting your team, this episode covers everything you need to know to create a company-wide commitment to growth and development. So tune in to Grow Outbound and get ready to start building a sales culture that works for you and your team!
22 Mar 2023
003 - The Art of The Discovery Process
Episode #003. In this episode, Ben and Kristen delve into the often overlooked and undervalued importance of the discovery process in sales. Drawing on their extensive experience in sales, coaching sales professionals, and growing sales teams, they explore why discovery work is the secret to unlocking more doors and closing more deals.
Ben and Kristen discuss why many sales professionals rush through the discovery process, instead opting to jump straight into pitching their product or service. They explain how this approach can actually hinder the sales process, as it fails to build rapport and trust with potential customers.
The discovery process is all about understanding the unique needs, challenges, and pain points of your potential customers. By asking the right questions, active listening, and truly empathizing with their situation, you can gain a deeper understanding of what they are looking for and how your product or service can help them solve their problems.
If you're a Business Development Manager or business owner looking to improve your sales results, this episode is a must-listen. Tune in to discover the power of effective discovery work and learn how it can help you to unlock more doors and close more deals.
8 Mar 2023
002 - The Habits Set You Apart
Episode #002. On this episode of Grow Outbound, we're going to dive into the topic of sales habits that make a true top performer.
As sales professionals, we all strive to be successful, but what sets apart top performers from the rest? The answer lies in their habits – the daily actions they take to achieve their goals.
Join us as we explore the fundamental building blocks of sales success and share our tips on how to develop these habits. From effective prospecting techniques to active listening skills, we'll cover everything you need to know to become a top performer in your field.
Whether you're new to sales or a seasoned pro, this episode of Grow Outbound is sure to provide valuable insights that you can implement in your day-to-day work. Tune in and discover the secrets to sales success!
8 Mar 2023
001 - The Introduction
Episode #001. In our inaugural episode of Grow Outbound, join us as we meet our hosts, Kristen Lopez and Ben Smith. They will introduce themselves and discuss their backgrounds in sales, as well as their passion for the Property Management Industry.
Throughout the episode, we will dive into the topic of outbound sales - what they are, how they work, and why they are important for your businesses. Our hosts will share practical tips to get you started and tricks for growing outbound sales, and discuss some common misconceptions about the process.
Whether you're a business development manager looking to improve your outbound strategy or an owner of a Property Management company interested in learning more about the world of sales, this episode is the perfect introduction to our new show. Tune in to Grow Outbound for actionable insights, expert advice, and engaging discussions about all things sales.
4 Mar 2023
Grow Outbound Teaser
Ben Smith and Kristen Lopez are launching a new podcast called GO - Grow Outbound, brought to you by Rescover.
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