In this episode we explore the first steps to besting your competition. We list a series of bullet points that will help you to keep ahead of your competition.
15 Feb 2021
The First Steps to Great Customer Service
In this episode we explore the first steps to great customer service. This episode is less explanation and more bullet points with brief explanations of many of these points. There is certainly something for every business owner in this episode.
8 Feb 2021
The 1% That Makes a Company Exceptional
In this bonus episode we discuss the 99% that companies get right and the 1% that separates them from the ordinary and makes them extraordinary.
1 Feb 2021
The First Steps to Hiring and Keeping the Right People
In this episode we explore the steps take to hire and keep the right employees for your business. Remember, you work for your employees, they don't work for you. Hire, train and treat them well and you will have happy and productive employees.
25 Jan 2021
The First Steps to Providing Quality Products or Services
In this episode, we discuss the steps a small business should take to ensure they are providing a quality product or service to their clients.
18 Jan 2021
The "Thank You" Method - How To Keep Good Employees
In this bonus episode, we introduce the "Thank You Method" to business owners with employees and those planning to start a business with one or more employees.
11 Jan 2021
The First Steps to Branding, Marketing and Lead Generation
In this episode, we explore branding and marketing your small business. This episode will provide you with a solid foundation for building a brand, marketing that brand and generating weekly leads for your small business.
4 Jan 2021
The First Steps To Starting Your Business
In this episode, we explore the initial steps to starting your own business. This episode will provide the very basics needed to get your start and honest feedback of what is most important when making your first decisions.
Contact GO START IT!
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