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Good Decisions

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by ModelOp

7 episodes
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Podcast Overview

Good Decisions, Hosted by Jay Combs, VP of Marketing at ModelOp Good Decisions is the podcast about the choices that shape careers, companies, and the future of AI. In each episode, host Jay Combs sits down with bold thinkers, mission-driven experts, and enterprise leaders navigating the human side of rapidly evolving technology—those who’ve faced unique moments, career pivots, and complex decisions with major consequences and lasting impact. From CIA officers turned CTOs to tech pioneers and data scientists managing billion-dollar risks, these are the stories you won’t find on LinkedIn. We go beyond buzzwords to explore what drives the people behind tech, data, and AI—their values, lessons, regrets, and their favorite cocktails or hottest takes. Whether you’re leading AI strategy or still figuring out what “agentic” means, you’ll find something here to challenge your thinking and sharpen your decision-making. In the end, good technology depends on good decisions.

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🇺🇲

Publishing Since

6/12/2025

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Podcast Authority

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Recent Episodes

Episode thumbnail for How PayPal is building the future of commerce with AI agents & trusted personalization - Mitesh Shah

October 23, 2025

How PayPal is building the future of commerce with AI agents & trusted personalization - Mitesh Shah

<p>Agentic AI is here. Is your governance ready? <strong>Download the FREE Enterprise’s Guide to Preparing for Agentic AI</strong> for your essential 3-step plan to safely establish visibility into, enforce policies over, and scale autonomous systems.</p><p>👉 <a href="https://bit.ly/guide-to-preparing-for-agenticai" rel="noopener noreferrer" target="_blank">https://bit.ly/guide-to-preparing-for-agenticai</a></p><p><strong>—--------------------------------</strong></p><p>In this episode of Good Decisions by ModelOP, host James Combs sits down with Mitesh Shah, Lead Product Manager for AI Personalization &amp; Agent eCommerce at PayPal, to discuss the future of AI-driven e-commerce, the transformation of PayPal from a payment provider to a comprehensive commerce platform, and the evolving role of product managers in the AI space. Mitesh shares his journey from mechanical engineering to tech, insights into personalizing the user experience, and how PayPal is addressing challenges around privacy, trust, and AI ethics. He also reflects on the importance of balancing technology with human-centered design, emphasizing the need for responsible innovation and trust in product development.</p><p>Expect to Learn:</p><p>- Insights on the transformation of PayPal and its vision for becoming a global commerce platform.</p><p>- How AI personalization is reshaping the way we shop, including the integration of AI agents in e-commerce.</p><p>- Balancing data privacy with personalized experiences for users.</p><p>- The importance of simplicity and user focus in product management.</p><p>- Mitesh’s journey from mechanical engineering to product management in tech.</p><p>- The key lessons learned from working with small businesses and entrepreneurs to build impactful tech products.</p><p>- Responsible AI practices and the regulatory landscape in AI development.</p><p><br></p><p>Episode Breakdown with Timestamps:</p><p>[00:00] – Teaser</p><p>[02:01] – Introduction</p><p>[03:26] – Mitesh's Current Role at PayPal</p><p>[06:19] – PayPal's Transition to a Commerce Platform</p><p>[09:46] – The Future of AI in E-Commerce</p><p>[11:53] – Starting the Transformation</p><p>[15:37] – PayPal's Challenges in Product Management</p><p>[19:37] – Trust, Risk, and Privacy</p><p>[26:01] – Navigating AI Regulations.</p><p>[28:40] – Transition from Mechanical Engineering to Data Science and Product Management</p><p>[33:47] – Importance of Simplifying Products for Users</p><p>[40:13] – Convincing Leadership to Simplify</p><p>[44:16] – Responsible AI Development</p><p>[50:01] – Lessons Learned from AI and Tech</p><p>[55:44] – Rituals for Reflection and Gratitude</p><p>[59:30] – Closing Remarks</p><p><br></p><p><br></p><p>🔗 Follow Mitesh Shah on:</p><p>👉 LinkedIn - https://www.linkedin.com/in/mitesh-shah-19673039/</p><p>👉 Company LinkedIn - https://www.linkedin.com/company/paypal</p><p>👉 Website - https://www.paypal.com/</p><p><br></p><p>🔗 Follow James Combs on:</p><p>👉 LinkedIn - https://www.linkedin.com/in/jwcombs/</p><p><br></p><p>🔗 Follow ModelOp on:</p><p>👉 LinkedIn - https://www.linkedin.com/company/modelop/</p><p>👉 Website - https://www.modelop.com/</p><p>👉 Instagram - https://www.instagram.com/modelop_ai/</p><p>👉 Facebook - https://www.facebook.com/profile.php?id=61577339019152</p><p>👉 X - https://x.com/ModelOp_Co</p><p>👉 TikTok - https://www.tiktok.com/@modelop_aigov</p><p><br></p><p>🔗 Follow Good Decisions Podcast:</p><p>👉 Spotify - https://open.spotify.com/show/5MQJXoylEhVQwwyNKMfo3c </p><p>👉 Apple Podcast - https://podcasts.apple.com/us/podcast/good-decisions/id1823071460</p><p>👉 YouTube - https://www.youtube.com/@modelop1023/podcasts</p>

Episode thumbnail for How Microsoft Balances AI Innovation with Compliance & Safeguards in Finance with Ravi Shankar Goli

October 2, 2025

How Microsoft Balances AI Innovation with Compliance & Safeguards in Finance with Ravi Shankar Goli

<p>Curious why enterprises struggle to scale AI innovation and how your AI governance compares to industry peers?</p><p>Get your FREE copy of the AI Governance Benchmark Report today and gain valuable insights for accelerating AI time-to-value. </p><p>👉 https://bit.ly/2025-aigovernance-benchmark-report</p><p>-------------------------------------------------------</p><p>In this episode of the Good Decisions Podcast by ModelOP, James Combs explores the rapid evolution of generative AI in enterprise products, specifically Microsoft Copilot for Finance with Ravi Shankar Goli. The conversation goes deeper into how leaders can balance innovation, responsibility, compliance, and productivity while navigating the fast-paced AI landscape.</p><p>Our guest, Ravi Shankar G.(Ravi Shankar Goli), is the Lead Principal Software Engineering Manager at Microsoft, where he leads the Copilot for Finance team. His journey spans from serving in the Indian Air Force, to global consulting, to multiple master’s degrees, including AI and Machine Learning. Ravi is not only a seasoned technologist but also a passionate mentor, actively supporting Microsoft’s Technology Education and Learning Support (TEALS) program to advance computer science education.</p><p>Expect to Learn</p><p>- How Microsoft is building Copilot for Finance and addressing the challenges of generative AI adoption.</p><p>- The decision-making frameworks that balance speed, compliance, and innovation in enterprise AI products.</p><p>- Why probabilistic AI systems pose unique challenges compared to traditional deterministic software.</p><p>- The role of engineering fundamentals in the age of AI-powered coding and the truth about “vibe coding.”</p><p>- Ravi’s personal journey from discovering Windows 98 in a military post to leading AI innovation at Microsoft.</p><p><br></p><p>Episode Breakdown with Timestamps</p><p>[00:00] Teaser</p><p>[01:51] Introduction of Ravi Shankar</p><p>[02:45] The Pace of AI at Microsoft</p><p>[04:05] Team Structure &amp; Collaboration</p><p>[08:33] Regulation &amp; Responsibility in Finance AI</p><p>[13:06] Biggest Challenge: Probabilistic vs Deterministic Systems</p><p>[14:59] Using Generative AI to Build Copilot</p><p>[17:54] Vibe Coding &amp; Risks</p><p>[21:41] Military Lessons in Software Leadership</p><p>[31:29] Why Ravi Pursued a Third Master’s in AI</p><p>[35:06] First Encounter with Computers</p><p>[40:21] Mentorship &amp; TEALS Program</p><p>[42:18] Celebrating Success &amp; Team Rituals</p><p>[44:14] Conclusion</p><p><br></p><p>🔗 Follow Ravi Shankar Goli on:</p><p>👉 LinkedIn - https://www.linkedin.com/in/ravisgoli</p><p>👉 Company LinkedIn - https://www.linkedin.com/company/microsoft</p><p>👉 Website - https://www.microsoft.com/</p><p><br></p><p>🔗 Follow James Combs on:</p><p>👉 LinkedIn - https://www.linkedin.com/in/jwcombs/</p><p><br></p><p>🔗 Follow ModelOp on:</p><p>👉 LinkedIn - https://www.linkedin.com/company/modelop/</p><p>👉 Website - https://www.modelop.com/</p><p>👉 Instagram - https://www.instagram.com/modelop_ai/</p><p>👉 Facebook - https://www.facebook.com/profile.php?id=61577339019152</p><p>👉 X - https://x.com/ModelOp_Co</p><p>👉 TikTok - https://www.tiktok.com/@modelop_aigov</p><p><br></p><p>🔗 Follow Good Decisions Podcast:</p><p>👉 Spotify - https://open.spotify.com/show/5MQJXoylEhVQwwyNKMfo3c </p><p>👉 Apple Podcast - https://podcasts.apple.com/us/podcast/good-decisions/id1823071460</p><p>👉 YouTube - https://www.youtube.com/@modelop1023/podcasts</p>

Episode thumbnail for How 60% of Startups Fail Legally and Use AI to Get Affordable Legal Support with Stephen Candelmo

September 18, 2025

How 60% of Startups Fail Legally and Use AI to Get Affordable Legal Support with Stephen Candelmo

<p>Curious why enterprises struggle to scale AI innovation and how your AI governance compares to industry peers?</p><p>Get your FREE copy of the AI Governance Benchmark Report today and gain valuable insights for accelerating AI time-to-value. </p><p>👉 https://bit.ly/2025-ai-governance-benchmark-report</p><p>----------------------------------------------------------------</p><p>In this episode of The Good Decisions Podcast by ModelOP , host James Combs talks about the intersection of law, entrepreneurship, and technology with guest Stephen Candelmo. As the founder of Paralex, mentor at Capital Factory &amp; Counsel, Corporate Lead at Impresa Legal Group. Stephen is reimagining legal services for startups and small businesses by blending AI technology with attorney oversight making quality legal advice more affordable and accessible. This conversation covers the challenges of disrupting the legal industry, the human element of trust in AI, and the personal journey that led Stefan to this mission.</p><p>Stephen Candelmo is a corporate attorney, serial entrepreneur, inventor, and founder of Paralex. With nearly 30 years in law and over $3 billion in transactions to his name, Stephen has guided IPOs, venture deals, and major exits. His career spans from big law to tech startups, and now he’s pioneering a new legal tech platform that delivers on demand, fixedmfee legal expertise designed to give entrepreneurs peace of mind without the traditional hourly billing trap.</p><p><strong>Expect to Learn:</strong></p><p>- Why 60% of small businesses never work with an attorney, and how Paralex aims to change that.</p><p>- The deep-seated billing model incentives that make big law resistant to efficiency.</p><p>- How combining AI with attorney oversight builds trust and reduces costs.</p><p>- The most common and costly legal mistakes early-stage entrepreneurs make.</p><p>- Stephen’s career journey from political science to space law, corporate transactions, and legal tech innovation.</p><p><br></p><p><strong>Episode Highlights:</strong></p><p>[00:00:00] Introduction &amp; Guest Background </p><p>[00:01:35] The Problem with Legal Access </p><p>[00:03:03] What Paralex Does Differently </p><p>[00:05:41] The Big Law Incentive Problem</p><p>[00:09:13] Building Trust in Legal Tech </p><p>[00:13:52] Changing Client Relationships </p><p>[00:18:24] The Rise of AI-Law Behavior </p><p>[00:20:04] Why Stephen Launched Paralex</p><p>[00:34:22] Avoiding Common Founder Mistakes</p><p>[00:40:41] Advice to His Younger Self</p><p>[00:41:59] Austin Taco Recommendations &amp; Closing</p><p>-----------------------------------------------------------------</p><p>🔗<strong> Follow Stephen Candelmo on:</strong></p><p>👉 LinkedIn - https://www.linkedin.com/in/stephen-candelmo</p><p>👉 Company LinkedIn accounts</p><p>Paralex: https://www.linkedin.com/company/paralexai?trk=public_post_feed-actor-name</p><p>Capital Factory: https://www.linkedin.com/company/capital-factory</p><p>Impresa Legal Group: https://www.linkedin.com/company/impresa-legal-group</p><p><br></p><p>👉 <strong>Websites </strong></p><p>Paralex: https://paralex.ai/</p><p>Capital Factory: https://capitalfactory.com/</p><p>Impresa Legal Group: https://impresalegal.com/</p><p><br></p><p>🔗<strong> Follow James Combs on:</strong></p><p>👉 LinkedIn - https://www.linkedin.com/in/jwcombs/</p><p><br></p><p>🔗 <strong>Follow ModelOp on:</strong></p><p>👉 LinkedIn - https://www.linkedin.com/company/modelop/</p><p>👉 Website - https://www.modelop.com/</p><p>👉 Instagram - https://www.instagram.com/modelop_ai/</p><p>👉 Facebook - https://www.facebook.com/profile.php?id=61577339019152</p><p>👉 X - https://x.com/ModelOp_Co</p><p>👉 TikTok - https://www.tiktok.com/@modelop_aigov</p><p><br></p><p><strong><span class="ql-cursor"></span>🔗 Follow Good Decisions Podcast:</strong></p><p>👉 Spotify - https://open.spotify.com/show/5MQJXoylEhVQwwyNKMfo3c </p><p>👉 Apple Podcast -...

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What is Good Decisions?

Good Decisions, Hosted by Jay Combs, VP of Marketing at ModelOp

Good Decisions is the podcast about the choices that shape careers, companies, and the future of AI.

In each episode, host Jay Combs sits down with bold thinkers, mission-driven experts, and enterprise leaders navigating the human side of rapidly evolving technology—those who’ve faced unique moments, career pivots, and complex decisions with major consequences and lasting impact. From CIA officers turned CTOs to tech pioneers and data scientists managing billion-dollar risks, these are the stories you won’t find on LinkedIn.

We go beyond buzzwords to explore what drives the people behind tech, data, and AI—their values, lessons, regrets, and their favorite cocktails or hottest takes. Whether you’re leading AI strategy or still figuring out what “agentic” means, you’ll find something here to challenge your thinking and sharpen your decision-making.

In the end, good technology depends on good decisions.

How often does this podcast release new episodes?

This podcast updates daily.

Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Information about guest appearances is not available.

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