Limelight Health co-founder host Garrett Viggers discusses leading topics in the group insurance space with industry guests. This podcast will take a deep dive into the minds of these thought leaders on the challenges and the future of the group digital transformation.
Hand-Stitched Proposals are Slowing Sales and Muddying the Waters of Implementation
In this episode, Limelight Health Co-founder, VP of Innovation and Product Evangelist Garrett Viggers discusses the issue of hand-stitched proposals with Nancy Gobbo, Expert Services Underwriting Consultant at Limelight Health, and Dan Watt, VP of Product Marketing at FINEOS (//www.fineos.com).
Topics Covered Include:
Problems carriers face as a result of hand-stitched proposals
What an ideal proposal process looks like
How carriers can embrace technology solutions to replace hand-stitched proposals
14 Oct 2020
Spreadsheet Addiction Is Killing Our Profitability
In this episode, Limelight Health Co-founder, VP of Innovation and Product Evangelist Garrett Viggers (https://www.linkedin.com/in/garrett-viggers-90332a20/) is joined by Limelight Health colleague Alex Terry (https://www.linkedin.com/in/alex-terry-5a6b4818a/), Director of Expert Services and Actuary. They discuss the use of spreadsheets in the group insurance industry and the costly problems they can create for carriers.
Topics Covered Include:
How spreadsheets are currently used in the group benefits industry
The downside to spreadsheets, and why carriers should re-evaluate their spreadsheet usage
Modern technology solutions for carriers hoping to tackle this issue
www.limelighthealth.com (//www.limelighthealth.com)
www.FINEOS.com (//www.FINEOS.com)
23 Sept 2020
Silo Workflows Aren't Cutting the Mustard
In this episode, Limelight Health Co-founder Garrett Viggers is joined by FINEOS VP of Product Management Dan Watt to discuss how carriers burdened with silo workflows can make changes within their organization to effectively eradicate them.
Topics Covered Include:
Why carriers should move away from silo workflows
The benefits of eliminating silo workflows
End-to-End Solutions vs. Best-in-Breed Integrated Ecosystems
The Solution for Eliminating Silo Workflows
2 Sept 2020
Shaping the Employee Benefits Industry; FINEOS’ Acquisition of Limelight Health - GroupTech Talks
On this episode of GroupTech Talks, Limelight Health Co-Founder and VP of Innovation Garrett Viggers sits down with Michael Kelly, Founder and CEO of FINEOS (//www.fineos.com), and Jason T. Andrew, Co-Founder and CEO of Limelight Health (//www.limelighthealth.com), for an exclusive interview about FINEOS’ recent acquisition of Limelight Health.
Topics Covered Include:
How FINEOS first became interested in Limelight Health [00:32:05]
What this acquisition means for the employee benefits industry [00:36:26]
How carriers can benefit from an end-to-end solution
The big “why” that motivates the work FINEOS and Limelight Health do [00:48:39]
24 Aug 2020
Eliminating Multi-Entry to Process Group Enrollments Quickly and Efficiently
In this episode, Limelight Health (//www.limelighthealth.com) Co-founder Garrett Viggers is joined by Ease (//www.ease.com) Co-founder David Reid to discuss the time-consuming, error-prone issue of multi-entry during the group benefits quote to enrollment process. They discuss solutions for carriers and brokers seeking to solve this problem, and how to add value to the enrollment experience for all parties involved.
Topics Covered Include:
Key differences for each stakeholder in the quote to enrollment process
The impact of COVID-19 on virtual enrollments
Creating a satisfying experience for the employee as the customer
The negative effects of multi-entry on the quote to enrollment process
Solutions for carriers and brokers looking to eliminate multi-entry
How carriers can add value by creating a better user experience for brokers, employers, and employees
7 Aug 2020
RFP Email Chaos; Managing the Madness
How to Keep Turnaround Times Low with 1000s of “Unstructured” Email Request for Proposals (RFPs).
Guest: Ryan Sachtjen from WatchTower
25 Jun 2020
How to Navigate Digital Transformation Using Legacy and Modern Systems
How to Navigate Digital Transformation in the Midst of Legacy and Modern Cloud-based Systems
In this GroupTech Talks podcast episode Limelight Health co-founder Garrett Viggers first unpacks the “why” behind the podcast to set the stage for an authentic conversation with long-time group industry CIO/CTO veteran, Ray Law. They discuss the challenges, complexities and opportunities found in moving from legacy to modern in the group carrier ecosystem. Garrett also shares a story and a song written about the opportunity for the group insurance industry to influence the customer experience as well as the carrier talent’s experience.
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