Welcome to Grow Your Holiday Let Business, the podcast for holiday home / short term rental owners and property managers managing multiple properties, to give you strategies and tips to grow your business with more ease.
I'm your host, Jane Mack, a holiday let agency owner, turned consultant and coach. I take my 10 years of hands on experience and knowledge of owning and running a holiday let agency and share it to you.
Listen in as myself, other operators in the industry and professionals in the industry bring you tips, advice and suggestions that can make your life easier as a property manager or holiday home owner. Managing your guests, getting bookings, being the face of the business and everything else in-between can be all consuming so this podcast is all about making that easier for you.
Every Wednesday a new episode will drop into your favourite podcast app for you to grab the latest tips and implement them into your business.
I'm always available to answer your questions over on Instagram @janemackconsulting, so feel free to pop over and lets have a chat.
Follow Grow Your Holiday Let Business in your podcast app of choice or head to:
https://grow-your-holiday-let.captivate.fm/listen to choose your app and start listening.
Building Your Holiday Let Portfolio: From Start Up to Success
In this weeks episode, Jane talks to Jess and Chris, owners of Cosy Holiday Homes in Pembrokeshire.
They have created a holiday let portfolio of currently 5 properties, ranging in different sizes and some include a swimming pool.
Key takeaways:
What they look for in a property when buying it to let out
Challenges they have faced and learnings from over the years
Changes in the property market for buying
Booking pattern changes and how they have adapted
The systems they use to help manage the properties
They share 3 tips for those looking to grow a holiday let portfolio
You can check out their properties here:
Jessica 's Website (https://www.vacationtenby.com/)
Connect with Jane here:
Book a free call (https://calendly.com/janemack/discovery-call)
Website (https://janemackconsulting.com/)
LinkedIn (https://www.linkedin.com/in/janemack-consulting/)
Instagram (https://www.instagram.com/janemackconsulting/)
Facebook Page (https://www.facebook.com/janemackconsulting/)
6 Nov 2024
Managing Difficult Guests: Is the Customer Always Right in Holiday Lets?
In this episode Jane brings up the topic of - 'Is the customer always right?'
We live in a culture of customers complaining to get refunds, and no one wants to have confrontation with their guests.
Jane shares her 10+ years experience of dealing with thousands of guests and how to handle a difficult situation, included dealing with negative reviews.
Listen in as Jane shares 3 real-life stories of where the customer was not right and the outcomes.
Plus, learn the real reason that guests complain.
Connect with Jane here:
Book a free call (https://calendly.com/janemack/discovery-call)
Website (https://janemackconsulting.com/)
LinkedIn (https://www.linkedin.com/in/janemack-consulting/)
Instagram (https://www.instagram.com/janemackconsulting/)
Facebook Page (https://www.facebook.com/janemackconsulting/)
If you enjoyed this episode, please leave a review. Thanks!
30 Oct 2024
Managing Your Property Owners to Maximise Revenue
In this episode, Jane talks openly about the challenges of managing property owners and how she developed a 5 step framework after managing over 100 owners in her property management business.
Her tag line is: Relationships = Revenue, and shares how this 2 way relationships can be developed to ensure property owners stay with your business but also how it’s ok to say ‘No’ sometimes to protect your business reputation.
You can get the free download of Jane's 5 step framework here. (https://pages.janemackconsulting.com/manage-and-support-owners)
Connect with Jane:
Book a free call (https://calendly.com/janemack/discovery-call)
Website (https://janemackconsulting.com/)
LinkedIn (https://www.linkedin.com/in/janemack-consulting/)
Instagram (https://www.instagram.com/janemackconsulting/)
Facebook Page (https://www.facebook.com/janemackconsulting/)
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
1 ratings
Spotify
5.0 / 5
1 ratings
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