Growth Support
Claim This Podcastby Neal Travis
Podcast Authority
Beta
Podcast Overview
<p>Practical conversations about how to build a career in Support, create great customer experiences, and become a better business partner.</p>
Language
🇺🇲
Publishing Since
9/12/2023
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Recent Episodes
April 9, 2026
Connection in an AI World
In this conversation, we explore the evolving landscape of community building and the enduring value of face-to-face interaction with Sarah Hatter, founder of Elevate CX. Together, we discuss the challenges of maintaining authenticity in an increasingly digital world, the shift toward smaller, more curated gatherings, and how to combat "AI fatigue" by prioritizing real-world expertise and genuine human relationships.
January 29, 2026
From B2C to B2B with Elsa Tranquillo
In this conversation, we’re talking about B2C (Business-to-Customer) and B2B (Business-to-Business) Support with Elsa Tranquillo. We explore the shift from managing high-volume, emotional end-user interactions to fostering long-term, trust-based professional partnerships. Elsa shares her journey of moving between these environments, the cultural nuances of global support, and the critical importance of internal documentation and networking.
November 28, 2025
Evolving CX Leadership with Ty Givens
In this conversation, we’re talking about the evolution and maturity of CX leadership , exploring key insights with our guest, Ty Givens, Founder of CX Collective. Together, we discuss the operational challenges faced by startup CX teams, the scope of modern support leader roles, and the importance of managing one's personal brand, sharing real-world experiences, industry expertise, and actionable takeaways.
74 total episodes available
Recent guests on Growth Support
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Alisha Joseph
Guest
Jenny Chudy
Guest
Deep-dive analytics for Growth Support
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is Growth Support?
<p>Practical conversations about how to build a career in Support, create great customer experiences, and become a better business partner.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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