GSD - Getting Services Done

About GSD - Getting Services Done

Jeff Kushmerek, with 20 + years of software professional services experience, gets deep into the details of Customer Success, Implementation, and Professional Services in software. Joined by experts in the industry, he covers everything from ops, growing teams, selling services and products, customer success, and everything in between.

Publisher

Jeffrey R Kushmerek

Category

business

Language

en

Explicit

No

First episode

21 Mar 2019

Latest episode

31 May 2024

Latest episodes

63 episodes in the feed.

1. 

   31 May 2024

   The Strategic Role of Services in SaaS Growth with Jonathan Corey of Precursive

   In this episode, Jeff and Jonathan Corey, CEO of Precursive, delve into the strategic importance of services in SaaS businesses. They explore how professional services and implementations drive growth, enhance customer satisfaction, and unlock new revenue opportunities, highlighting key strategies for aligning sales and service teams for sustainable success.

2. 

   4 Apr 2024

   Unlocking Customer Success: Evolving Strategies with Jay Nathan

   In today's episode, Jeff and Jay delve into the evolving landscape of customer success and account management, exploring modern business strategies and the importance of data-driven decision-making. Gain valuable insights into shifting metrics, leadership responsibilities, and actionable takeaways for business growth. Don't miss this thought-provoking discussion—hit play now! 🚀✨

3. 

   13 Sept 2023

   How to Launch Customer Success SQLs To Expand and Retain with Monica Trivedi

   Boost revenue and satisfaction with CSQLs. Insights from Monica Trivedi, SVP at JLL Technologies, emphasize the importance of metrics, collaboration, and a customer-centric culture. Plan and involve leadership for successful CSQL implementation. 🤝#CSQL #CustomerSuccess #BusinessGrowth

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

5 ratings

Spotify

5.0 / 5

1 ratings

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Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.