Hard Refresh | An ISSA Podcast

About Hard Refresh | An ISSA Podcast

Hosted by Karina Neff and Caden Hutchens, Hard Refresh is the official podcast of the ISSA Technology & Innovation Committee. We’re bringing the latest in cleaning industry technology straight to your ears—breaking down trends, challenging assumptions, and spotlighting the innovators shaping the future. Whether you run a cleaning business, manage in-house facilities, or support the industry, Hard Refresh is your go-to source for insights, discussions, and expert interviews. 🚀 Subscribe now and stay ahead of the curve in cleaning tech!

Publisher

ISSA Technology and Innovation Committee

Category

technology

Language

en

Explicit

No

First episode

4 Mar 2025

Latest episode

16 Oct 2025

Latest episodes

29 episodes in the feed.

1. 

   16 Oct 2025

   Cowboys, Code & a Little Halloween Chaos 🎃 | E29 – Hard Refresh – An ISSA Podcast

   Brian Lee discusses how faith and humility influence his leadership and business practices in the software industry with hosts Caden Hutchens and Karina Neff in this interview.

2. 

   1 Oct 2025

   Evolving Client Expectations | E28 – Hard Refresh – An ISSA Podcast

   Hosts Caden Hutchens and Karina Neff interview Lisa Macqueen, who shares insights on evolving client expectations, the importance of strategic partnerships, and company culture for building service contractors.

3. 

   24 Sept 2025

   Humanizing Technology in Client Relationships | E27 – Hard Refresh – An ISSA Podcast

   Hosts Caden Hutchens and Karina Neff interview Tim Cullinan, who examines how technology enhances client relationships by balancing data insights with genuine human connections, fostering trust and proactive quality control.

Who has been a guest on Hard Refresh | An ISSA Podcast

Names identified in recent episode analyses. Showing up to five guests.

• Brian Lee
• Lisa Macqueen
• Tim Cullinan
• David Lee
• Tim Moriarty

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

1 ratings

Podcast Authority Score: 44 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

89

Social presence

0

YouTube

0

Engagement

0

Contact Hard Refresh | An ISSA Podcast

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Hard Refresh | An ISSA Podcast