HR insights, practical tips and guaranteed laughs, with People & Culture consultancy 7people. Join us as we dive into the weird, funny, and strange situations we encounter in our day-to-day HR work ☕️. (Formerly known as "Have You Got 5 Minutes?")
7people is a HR consultancy based in Amsterdam. We help the most exciting start and scale-ups around Europe (and beyond) become irresistible organizations, so that they can attract, develop and retain the best talent to fuel their growth. See more at www.7people.team.
Emotions at Work: The Elephant in Every Room 🐘 (feat. Sanne Creusen & Rebecca Trouwee)
You’ve probably felt it, or been told before: “Emotions don’t belong at the workplace.” 🙅♀️
But here’s the thing. Emotions exist everywhere at work, whether you like it or not.
Behind every passive-aggressive Slack message, every awkward silence where nobody names the tension, every meeting that should’ve been an email…there’s an emotion driving it. 😨😬🙄
And ignoring them isn’t making your org more professional. It’s costing you - in performance, team connection and missed opportunities.
We’ve seen first-hand how learning to understand and work with emotions - rather than around them - can genuinely transform your organisational culture. So our Learning & Development duo Rebecca Trouwee and Sanne Creusen joined Flo to share their best tips and tools!
What you’ll learn:
What emotions actually are, according to science
Why nobody talks about emotions at work (and why we should)
How to adapt your emotional language to your org culture
Responding vs reacting: how to constructively handle intense emotions
How HR can help build a healthier workplace emotional culture
An easy 4-step Monday morning challenge to build your ‘emotional agility’
This isn’t about managing stress or crying episodes in the bathroom. It’s about understanding the everyday emotional undercurrent that shapes how teams perform, leaders communicate and drives the behaviours behind your organisational culture & values.
Essential listening for HR professionals, people managers, and founders - especially the ones who think emotions are just ‘fluff’.
CHAPTERS
00:00 Imagine…
01:51 What IS an emotion?
03:14 Emotions at work: Real stories
05:39 Why nobody talks about it - and why we should
09:54 Work emotions = “unprofessional”?
12:57 “Decoding” - build your emotional vocab
15:14 Freezing vs the power of silence
19:03 Emotions vs facts: Adapting your language to your org culture
22:46 Read the room: acknowledge the feelings!
28:47 How HR helps build the right emotional culture
35:12 Why this topic matters
36:21 Your 4-step Monday morning challenge
USEFUL RESOURCES MENTIONED IN THE EPISODE
Books
Liz Fosslien & Mollie West Duffy - No Hard Feelings
Susan David - Emotional Agility
Research
Stanford study on the impact of suppressed emotions (https://psycnet.apa.org/record/1993-36668-001 )
Frameworks
Wheel of Emotions
Tuckman’s Team Development Model
CliftonStrengths
Thought leaders
Simon Sinek (https://www.linkedin.com/in/simonsinek/ )
Shelley Johnson (https://www.linkedin.com/in/shelley-johnson/ )
Want to dive deeper into this topic? Sanne & Rebecca regularly deliver our signature ‘Emotions at Work’ training & workshops to clients across the Netherlands and remotely. Email sanne@7people.team (mailto:sanne@7people.team), or find out more on www.7people.team (http://www.7people.team).
28 May 2026
Building Exceptional Leaders: The Power of Being Different 🌟 (with Ingrid Tappin & Ingeborg van Harten)
Ever felt like the exception? The only one in the room who looked, thought or grew up different?
Most of us have been taught that being different is something to manage: to tone down, work around or adapt. But what if the very thing you’re trying to suppress...is actually what makes you a better leader?
On this episode of the 7people Podcast, we’re joined by two guests on a mission to challenge society’s expectations of leadership - and redefining what’s possible when we embrace leading by our unique differences, instead of copying the mould.
Ingeborg van Harten, founder of 7people
Ingrid Tappin, leadership strategist, founder/CEO of Diverse Leaders in Tech and author of “Exceptionals”
Through relatable stories and learnings from their extensive professional leadership experience, they’ll unpack:
The “Sameness Trap” in leadership, hiring and the age of AI - and its hidden business cost
The “2 Lanes” of leadership: How to shift from “expected” to “exceptional”
Using our “Origin Stories” to build more exceptional teams
Identity Intelligence: the missing ‘puzzle piece’ and secret booster for high performance
Why DEI without Identity misses the point
How exceptional leaders turn difference into competitive advantage
Whether you’re a founder, manager or HR professional - or just anyone who’s ever felt like “the exception” - this episode will give you the recognition, inspiration and practical tools to embrace the power of your differences, and challenge what great leadership really looks like!
Chapters
00:00 Being the “exception”
06:04 The Sameness Trap & “7 vinkjes”
10:54 The cost of rewarding sameness
13:14 Lane 1 vs Lane 2 Leadership
16:52 Why exceptional leaders get overlooked
19:26 Lane 2 Leadership in practice
23:25 Identity Intelligence: Unlock your Origin Story
26:10 Identity: the missing piece in DEI
28:49 The secret performance booster
31:50 Applying Identity Intelligence in practice
34:27 Final takeaways
Learn more
🌐 www.7people.team (http://www.7people.team)
🌐 www.weareexceptionals.com (http://www.weareexceptionals.com)
🔗 https://www.linkedin.com/in/ingridtappin/ (https://www.linkedin.com/in/ingridtappin/)
🔗 https://www.linkedin.com/in/ingeborgvanharten/ (https://www.linkedin.com/in/ingeborgvanharten/)
📘Ingrid’s book “Exceptionals: How to turn identity into your greatest leadership advantage” is available now from all major Dutch bookstores, and online shipping across Europe: https://weareexceptionals.com/book (https://weareexceptionals.com/book)
26 Feb 2026
Building High-Performing Teams 👷♀️ (with Ingeborg van Harten)
“Can you build us a high-performing team?”
It’s the #1 question People & Culture professionals get from leadership.
Short answer: HR can coach, enable and guide. But high performance starts with - and must be owned by - the team’s managers.
7people founder Ingeborg van Harten joins Flo to unpack what truly drives team performance - and why most organisations are measuring the wrong thing.
Some of the topics we cover:
What factors really drive performance
HR’s true role in performance management
Performance vs Impact: Why most teams are measuring the wrong thing
From forming to performing: Navigating (and accelerating) the stages of team development
How leadership behaviour makes or breaks teams
Why team culture is the type of behaviour you accept - good or bad
How to handle underperformance - and the importance of having the difficult conversations early
Because business performance = people performance. And high-performing teams start with leaders who model and manage the right behaviours…with HR as the coach behind the coach.
CHAPTERS:
00:00 Intro
00:27 Why Performance isn’t HR’s Responsibility
02:53 What Makes a High-Performing Team?
05:58 Team Performance vs Individual Impact
09:34 How to Measure Impact: Behaviour vs Output
11:17 Performance is Contextual
12:36 From Forming to Performing: Stages of Team Development
15:37 How to Handle Underperformance
20:17 HR’s Role: Coaching the Coaches
22:02 Clarity is Key: Define Performance Expectations
22:57 Managing Team Culture
25:41 Final Takeaways
LEARN MORE:
www.7people.team (https://www.7people.team/)
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