About Healing the Hearts of Healthcare: Leadership
Healthcare workers were born to care for others — it's in their DNA. This podcast is YOUR call to action!
The field of healthcare is tough and requires leaders to be inspirational, passionate and to offer support so their teams can achieve their highest potential. You desperately want your team members to provide compassionate, empathetic care. Achieving that it starts with YOU.
Join me every Tuesday and learn how to inspire, motivate, and heal your team — so that they can continue to heal others.
Are you carrying the emotional weight of your entire department? As a leader, it is time to use this simple psychological method of "So What? Now What?"
In this episode of Healing the Hearts of Healthcare: Leadership, we deconstruct a vital psychological tool for executives and managers. Learn how to use "So What" to objectively detach from the daily whirlwind of healthcare crises, and use "Now What" to invite a different outcome--always responding with love in your heart.
We teach you how to shift your leadership style from reactive to reflective. By choosing a "Now What" response of support and empathy, you don't just solve problems—you heal the heart of your team.
31 Dec 2025
R U Stuck?
Are you leading with passion, or just going through the motions? In the high-stakes world of healthcare, it’s easy to feel "stuck" in the daily grind—but when a leader loses their spark, the whole team feels it.
Join Arleen for a heartfelt exploration of how to recognize when you’ve hit a plateau and why taking action is essential for your team’s well-being. Drawing on wisdom from the book Unstuck by Keith Yamashita and Sandra Spataro, this episode is a call to reconnect with your purpose so you can continue to inspire those who provide grueling, lifesaving care every day,
27 Dec 2024
26. The Critical Role of Leaders in Supporting Teams After Tragedy
In this week’s episode, Arleen delves into the profound impact of the tragic shooting of UnitedHealthcare CEO Brian Thompson—an event that sent shockwaves through the healthcare industry. The overwhelming public response, marked by anger, frustration, and mistrust, has spotlighted the deep-seated challenges within our healthcare system and the need for leaders to offer continued support to team members.
Arleen calls on healthcare leaders to step up during these turbulent times by supporting their teams in reclaiming their purpose. She emphasizes the importance of focusing on what is within their control: approaching care delivery with intentionality, fostering empathy and compassion, and maintaining steadiness regardless of external chaos.
Arleen underscores that a leader’s primary responsibility is to create a safe psychological space where team members can perform at their best. Leadership, she reminds us, is a skill honed through practice. By role modeling compassion, offering kind words, and responding with empathy during challenging moments, leaders set the tone for their teams and demonstrate the power of conscious choice.
In this episode, Arleen challenges leaders to reflect on their interactions with their teams and evaluate their leadership approach. As healthcare continues to face immense challenges, it is the actions of leaders that will empower their teams to fulfill their calling: caring for others even during challenging situations.
Tune in to explore how you can embrace your leadership role and create the conditions for your team to thrive amidst the complexities in the field of healthcare.
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