- 13
- Episodes
- 2023
- First episode
About Health Systems Pathways
“Health Systems Pathways” is a podcast designed to share insights that inform, inspire, and invite discussion about what should be done to make it easier for people to navigate complex health systems. Expert hosts bring you this podcast to share insights from PSI programs and other health partners related to Health Systems Strengthening (HSS). Health Systems Pathways is produced by the SCL Agency Ltd.
- Publisher
- Jennifer Wheeler
- Category
- education · science · science
- Language
- en
- Explicit
- No
- First episode
- 30 Aug 2023
- Latest episode
- 24 Apr 2025
Latest episodes
13 episodes in the feed.
24 Apr 2025
From Queues to Clicks: The Story of Indonesia’s Mobile JKN
How do you scale health insurance access across 13,000 islands? In this episode, host Alex Ergo speaks with Trisna Sari of BPJS Kesehatan about Mobile JKN — Indonesia’s digital gateway to its national health insurance scheme. Trisna shares how the innovation was born out of a need to ease administrative bottlenecks as the JKN program rapidly expanded to cover over 98% of the population. She explains the challenges of rolling out a digital tool in a country with uneven digital literacy and infrastructure, and the design trade-offs faced when aiming for scale, simplicity, and inclusion. Together, they explore how Mobile JKN is changing the way Indonesians engage with health financing and public services, and what lessons it offers for other countries seeking to digitize access to universal health coverage. Host: Alex Ergo, Director of Health Systems, Population Services International Guest: Trisna Sari, Primary Benefit Assurance Policy Lead, BPJS Kesehatan, Indonesia For more information: HSS Insights Series (https://www.psi.org/hss-insights-series/): PSI - To access Population Service International's blogs and policy briefs, visit our health systems insights website.
3 Feb 2025
Strategic Investment for Health System Resilience
What does it really mean for a health system to be resilient? The term is widely used but often lacks clarity. In this episode, recorded live at the Prince Mahidol Award Conference (PMAC) in Bangkok, host Alex Ergo speaks with Professor David Bishai about the World Bank's new publication, "Strategic Investment for Health System Resilience." Professor Bishai unpacks key insights from the book, including a three-layer framework for investing in resilience, the connection between essential public health functions and resilience-building, and how countries can strategically invest in strengthening their health systems—not just for future crises, but for everyday health system improvements.
21 Nov 2024
Adapting Health Systems to Climate Challenges and Community Roles
Dr. Mehreen Mujtaba and Dr. Rawlance Ndejjo share insights on climate-smart health policies and community-led resilience strategies to adapt health systems to global climate challenges.
21 Nov 2024
Rethinking Health Insurance and Patient Journeys for Better Care
Health Systems Pathways explores the challenges of contributory health insurance and fragmented patient journeys for non-communicable diseases, highlighting actionable insights for building resilient and inclusive health systems.
20 Nov 2024
Optimising Resources for Better Health Outcomes
Nirmala Ravishankar, Deputy Director of the Primary Health Care team at the Gates Foundation, shares actionable insights on transforming health systems through smarter planning, data use, and feedback loops to achieve better health outcomes.
19 Nov 2024
Strengthening Health Governance: Tools and Strategies
Governance is the backbone of effective health systems. Recorded live at HSR2024 in Nagasaki, this episode examines how governance tools and strategies can shape stronger, more equitable mixed health systems in low- and middle-income countries. Catherine Goodman, from the London School of Hygiene and Tropical Medicine, shares findings from a WHO commissioned review on private sector governance. She highlights the need for governments to establish clear visions, integrate governance mechanisms, and address capacity gaps when working with private sector actors. David Clarke from WHO introduces the Progression Pathway tool, a flexible framework that guides countries in assessing and strengthening their governance. He shares insights from its use in diverse contexts, including Ghana, Oman, and Georgia, and discusses how it fosters collaboration across public and private sectors. This conversation provides practical guidance for policymakers, health professionals, and stakeholders working to improve governance. Key takeaways from Catherine Goodman and David Clarke on building effective, flexible governance frameworks for mixed health systems. Useful links; WHO: Governance of the Private Health Sector | BMJ Global Health (https://gh.bmj.com/CONTENT/8/SUPPL_5) The Progression Pathway for Governance of Mixed Health Systems | Country Connector (https://bit.ly/HSP-PP) For more information; HSS Insights Series: (https://www.psi.org/hss-insights-series/) PSI - To access Population Service International's blogs and policy briefs, visit our health systems insights website. Health Systems Pathways is an SCL Agency (https://www.thesclagency.co.uk/) Production
18 Nov 2024
Innovating Health Systems: Insights from Health Systems Research 2024
In this episode of Health Systems Pathways, recorded live at the 8th Global Symposium on Health Systems Research in Nagasaki, Alex Ergo dives into transformative strategies for improving global health systems. This episode explores two key themes: how integrated health data systems are driving universal health coverage (UHC) in India and how the private sector can play a pivotal role in strengthening health systems. Grace Achungura shares insights from India’s innovative approach to health financing, including the use of interoperable digital infrastructure to harmonise insurance schemes and improve service access. Later, Jessica Jones discusses private sector engagement in global health, focusing on unlocking access to financing and aligning public and private health goals. Discover practical lessons on collaboration, innovation, and keeping consumers at the heart of health system reform. For more information; HSS Insights Series (https://HSSInsightsSeries) : PSI - To access Population Service International's blogs and policy briefs, visit our health systems insights website. Health Systems Pathways is an SCL Agency (https://www.thesclagency.co.uk/) Production
11 Nov 2024
Fresh Insights on Strengthening Health Systems from HSR2024
Join Alex Ergo, PSI’s Director of Health Systems, for an exciting special series of Health Systems Pathways episodes recorded live from the Health Systems Research Symposium in Nagasaki. This series will dive into the key issues shaping global health systems, including data integration, consumer insights, self-care, private sector engagement, and the vital connection between climate and health. Tune in to gain fresh insights directly from experts and innovators at the symposium as they explore real solutions to today’s health challenges. Discover how integrated data can improve outcomes, how self-care models are meeting people's needs, and why climate resilience is essential for the future of health systems. Subscribe now to Health Systems Pathways and be part of the conversation on building stronger, more resilient health systems worldwide. Find out more about PSI:
22 Dec 2023
Digital Health Locator Tools – Connecting people to the care they need (part 2)
Welcome to Health Systems Pathways - Population Services International's health system strengthening podcast - making it easier for people to navigate complex health systems. Insights to inform, influence, and inspire! In this episode, your host, Marina Dalton-Brown, continues her focus on digital tools and technologies that help people access the care they need. This includes Digital Health Locator Tools which helps direct people to health information and services, much like how Google Maps guides you through unfamiliar streets. For this episode, Marina went to Kenya to experience first-hand how digital technology is revolutionizing the way people interact with the broader health system. In the last episode, we learned about the connection between mobile money and digital health tools. We heard about PROMPT for Mums, which is helping over 2 million mothers in Kenya access the antenatal care they need, in the context of Universal Health Care. We touched on Jali, a WhatsApp platform that is aiming to reach the 11 million WhatsApp users across the country with health information on COVID-19, cholera, breast cancer, mental health and wellness, among other health-related topics. In this episode, we delve deeper into Jali, as Marina discusses the tool with Ministry of Health leaders and consumers at the October 20th Mashujaa Day Celebrations. We learn about the benefits and the vision for Jali, and the impact of digital health tools in the country. For more information; HSS Insights Series : PSI (https://www.psi.org/hss-insights-series/) - Top access Population Service International's blogs and policy briefs, visit our heath systems insights website. Health Systems Pathways is an SCL Agency (https://www.thesclagency.co.uk/)Production
22 Dec 2023
Digital Health Locator Tools – Connecting people to the care they need (part 1)
Welcome to Health Systems Pathways - Population Services International's health system strengthening podcast - making it easier for people to navigate complex health systems. Insights to inform, influence, and inspire! In this episode, your host, Marina Dalton-Brown, is focused on digital tools and technologies that help people access the care they need. This includes Digital Health Locator Tools which helps direct people to health information and services, much like how Google Maps guides you through unfamiliar streets. For this episode, Marina went to Kenya to experience first-hand how digital technology is revolutionizing the way people interact with the broader health system. We learn about the connection between mobile money and digital health tools. We hear about PROMPT for Mums, which is helping over 2 million mothers in Kenya access the antenatal care they need, in the context of Universal Health Care. We touch on Jali, a WhatsApp platform that is aiming to reach the 11 million WhatsApp users across the country with health information on COVID-19, cholera, breast cancer, mental health and wellness, among other health-related topics. In the next episode, we delve deeper into Jali, as Marina discusses the tool with Ministry of Health leaders and consumers at the October 20th Mashujaa Day Celebrations. We learn about the benefits and the vision for Jali, and the impact of digital health tools in the country. For more information; HSS Insights Series : PSI (https://www.psi.org/hss-insights-series/) Health Systems Pathways is an SCL Agency (https://www.thesclagency.co.uk/)Production
30 Aug 2023
Integrating Drug Shops into the National Health System [ENGLISH VERSION]
Welcome to the first episode of Health Systems Pathways. Making it easier for people to navigate complex health systems. Insights to inform, influence and inspire! I am Marina Dalton-Brown from Population Services International (more fondly known as PSI), and I am pleased to be your host for this podcast series. This is the shorter version of this episode, where you will hear the contributions of my guest, Ms. Hawa Godwin Milangasi, translated into English. If you would prefer to listen to the full length episode, including Ms Milangasi's contributions in Swahili, follow this link; https://health-systems-pathways.captivate.fm/episode/-swh In today’s episode, we talk about drug shops and the role they have in connecting people with the broader health systems. As part of the conversation, it’s important to distinguish between “drug shops” and pharmacies. Pharmacies are dispensers of prescription pharmaceutical products and may also sell other retail products and offer basic health services. These are owned, operated, or supervised by a registered pharmacy professional and are typically overseen by a national or regional regulator. Drug shops are usually unregulated or poorly regulated though they may still sell prescription or over-the-counter health products. Sometimes they operate outside a formal regulatory environment. But they are an important point of care for many persons living in rural areas or outside city centres. In fact, properly integrating them into the health system – by providing training, standards, and a regulatory process – has the potential to significantly improve patient care. In Tanzania, the National Food and Drug Administration and The Pharmacy Council have been working, with other partners, since 2005 to develop a mechanism to bring drug shops into the national healthcare system by certifying them and improving the quality of products and services being offered. This is called the ADDO Model, which stands for the Accreditation of Drug Dispensing Outlets. Since its inception, more than 14,000 drug shops have been accredited (or certified) and over 26,000 dispensers trained. And studies have shown that these drug shops perform well at many aspects of providing patient care. As a result, a number of other countries have their eye on this model and are at different stages of progress, including Bangladesh, Nigeria, Uganda, and Madagascar among others. My guests in this episode share their perspectives of how this model has impacted their work and their families directly. Mr. Richard Silumbe is the Malaria Case Management Officer supporting the National Malaria Control Program in Tanzania, and has first had knowledge of the implementation of the ADDO model. Ms. Hawa Godwin Milangasi is a business woman who runs an enterprise in Chamazi, just over 28 km from Dar es Salaam, and she has sought care for her family at an ADDO retailer. To find out more about the development and future of this model, check out our PSI blog (HOW COULD PRIVATE SECTOR PHARMACIES AND DRUG SHOPS ADVANCE PROGRESS TOWARDS UNIVERSAL HEALTH COVERAGE?); chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.psi.org/wp-content/uploads/2023/06/Insight-Series-Pharmacy-Brief-V2.pdf (about:blank) Health Systems Pathways is an SCL Agency (https://www.thesclagency.co.uk/)Production
30 Aug 2023
Welcome to Health Systems Pathways!
Welcome to Health Systems Pathways. This podcast is designed to share insights that inform, inspire, and invite discussion about what's being done to make it easier for people to navigate complex health systems in different parts of the world. Sometimes moving through the health system can feel like going through a complicated maze. Imagine going to the pharmacy to get medicine for an ill relative in an emergency, just to find out that your health insurance is not accepted there, and you're unable to afford the drugs. Or, as a health provider, you cannot get data quickly enough to make critical, real time decisions, and you're wondering how digital solutions can help. It may be familiar to some of us, and it's certainly the reality for many around the world. Your host is Marina Dalton-Brown from Population Services International, more fondly known as PSI. If you're as passionate about this topic as she is, then this podcast definitely is for you. At PSI, we believe that the person, as an integral part of the health system, can significantly drive change to having equal access to quality, affordable healthcare, regardless of who we are and where we live. So subscribe and tune in for the latest episodes, wherever you listen to your podcasts. Get in touch with us and let us know your experience and your insights as well, because we need each other on this journey. https://www.psi.org/contact-us/ Health Systems Pathways is an SCL Agency (https://www.thesclagency.co.uk/)Production
30 Aug 2023
Integrating Drug Shops into the National Health System [SWAHILI and ENGLISH]
Welcome to the first episode of Health Systems Pathways. Making it easier for people to navigate complex health systems. Insights to inform, influence and inspire! I am Marina Dalton-Brown from Population Services International (more fondly known as PSI), and I am pleased to be your host for this podcast series. In today’s episode, we talk about drug shops and the role they have in connecting people with the broader health systems. This is the full length version of this episode, where you will hear my guest, Ms. Hawa Godwin Milangasi in conversation in Swahili, in full. If you would prefer to listen to the English language version, follow this link; https://health-systems-pathways.captivate.fm/episode/1-eng As part of the conversation, it’s important to distinguish between “drug shops” and pharmacies. Pharmacies are dispensers of prescription pharmaceutical products and may also sell other retail products and offer basic health services. These are owned, operated, or supervised by a registered pharmacy professional and are typically overseen by a national or regional regulator. Drug shops are usually unregulated or poorly regulated though they may still sell prescription or over-the-counter health products. Sometimes they operate outside a formal regulatory environment. But they are an important point of care for many persons living in rural areas or outside city centres. In fact, properly integrating them into the health system – by providing training, standards, and a regulatory process – has the potential to significantly improve patient care. In Tanzania, the National Food and Drug Administration and The Pharmacy Council have been working, with other partners, since 2005 to develop a mechanism to bring drug shops into the national healthcare system by certifying them and improving the quality of products and services being offered. This is called the ADDO Model, which stands for the Accreditation of Drug Dispensing Outlets. Since its inception, more than 14,000 drug shops have been accredited (or certified) and over 26,000 dispensers trained. And studies have shown that these drug shops perform well at many aspects of providing patient care. As a result, a number of other countries have their eye on this model and are at different stages of progress, including Bangladesh, Nigeria, Uganda, and Madagascar among others. My guests in this episode share their perspectives of how this model has impacted their work and their families directly. Mr. Richard Silumbe is the Malaria Case Management Officer supporting the National Malaria Control Program in Tanzania, and has first had knowledge of the implementation of the ADDO model. Ms. Hawa Godwin Milangasi is a business woman who runs an enterprise in Chamazi, just over 28 km from Dar es Salaam, and she has sought care for her family at an ADDO retailer. To find out more about the development and future of this model, check out our PSI blog (HOW COULD PRIVATE SECTOR PHARMACIES AND DRUG SHOPS ADVANCE PROGRESS TOWARDS UNIVERSAL HEALTH COVERAGE?); chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.psi.org/wp-content/uploads/2023/06/Insight-Series-Pharmacy-Brief-V2.pdf (about:blank) Health Systems Pathways is an SCL Agency (https://www.thesclagency.co.uk/)Production
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