Healthcare Experience Matters

About Healthcare Experience Matters

Welcome to the official podcast of the Healthcare Experience Foundation. Every one of the millions of small encounters that comprise the healthcare experience serves as a chance to seek excellence, change someone’s day, week, or month. These experiences may even change a patient’s outlook on life itself. This podcast’s mission is in lockstep with Health Experience Foundation’s ongoing drive to create demonstrable improvements in patient experiences of care. It exists to improve quality and safety outcomes and assist institutions with retaining star employees.

Publisher

Healthcare Experience Foundation

Category

education · health & fitness

Language

en

Explicit

No

First episode

22 Jun 2021

Latest episode

20 Feb 2025

Latest episodes

173 episodes in the feed.

1. 

   20 Feb 2025

   Tackling Burnout Rates Among Medical Assistants and Patient Care Coordinators

   Host Casey Callanan interviews Timothy Seay-Morrison and Roberto Rodriguez about tackling burnout among medical assistants and patient care coordinators, offering insights for improving healthcare staff well-being.

2. 

   31 Oct 2024

   Learning from The Painful Mistakes of Others to Advance Patient Experiences

   Chief Nurse Executive Terry Mainous shares how learning from past mistakes and empathy drive exceptional patient experiences in this interview.

3. 

   24 Oct 2024

   Elevating Care Experiences with HCAHPS 2.0: What CEOs and Boards Need to Know

   Healthcare Experience Foundation President Katie Owens and VP Kim Bixler interview discusses crucial HCAHPS 2.0 changes for CEOs and Boards to elevate patient care.

Who has been a guest on Healthcare Experience Matters

Names identified in recent episode analyses. Showing up to five guests.

• Timothy Seay-Morrison
• Roberto Rodriguez
• Terry Mainous
• James Lonquist MD
• Ramonita Jiménez

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

4 ratings

Podcast Authority Score: 42 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

58

Social presence

0

YouTube

0

Engagement

68

Contact Healthcare Experience Matters

Guest appearances

Does not typically book guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.