2 Mar 2026
Pilots to Platforms: T‑Mobile's Take on Rural Health Transformation
Episode Summary:
In this episode, T‑Mobile's healthcare panel dives into the national rural health transformation effort that is directing roughly $10B/year to states to rebuild access, stabilize rural providers, and modernize care delivery. The team breaks down how states are choosing technologies, why telehealth and RPM are now non-negotiable, and how priorities diverge between East Coast coordination (HIEs, AI documentation, closed-loop referrals) and West Coast connectivity (frontier access, hub-and-spoke models).
Key segments include EMS-centric strategies (e.g., treat-in-place), real-time ED and bed visibility, AI-enabled documentation and predictive analytics, tele‑preceptorship for nursing and oral health, and digital inclusion through non-traditional access sites (schools, libraries, banks, ag locations). The panel also tackles grant mechanics—deliverables, timelines, scale partners, and clawback avoidance—plus day‑2 support, cybersecurity, and device policy to prevent costly data exposure.
This Episode's Guests:
Dr. Allen Moore, DHA, MSHI, Connected Health Leader at T-Mobile
Dr. Allen Moore is a Connected Health Leader at T-Mobile and a recognized expert in healthcare technology and innovation. With over 15 years of experience driving digital transformation, he specializes in leveraging 5G, AI, and advanced connectivity solutions to improve clinical workflows and patient outcomes. His ability spans cloud infrastructure, data analytics, intelligent automation, and emerging technologies, enabling him to guide health systems through modernization and interoperability challenges. Known for his visionary approach, Dr. Moore partners with healthcare leaders to reimagine care delivery, breaking traditional constraints, enhancing cybersecurity, and enabling innovations like micro-slicing for real-time collaboration and remote patient monitoring.
Connect: LinkedIn
Maggi Duncan, Government Strategy Advisor at T-Mobile
Maggi serves as the head of Government Strategy for the Southeast Region at T-Mobile. She works with government entities, non-profits, higher-ed institutions, and strategic businesses to develop relationships and execute strategies on behalf of T-Mobile to bring impactful solutions to the public sector. She utilizes her 30plus years of public policy experience to advise on policy, strategy, executive government relations, outreach, and internal/external collaboration to drive access and efficiencies with T-Mobile's 5G network as the cornerstone.
Jim Nation, Senior Specialist - 5G Healthcare Product Sales at T-Mobile
Recognized within the Healthcare Innovation industry as a thought leader and expert in mobility, cloud, data security and telehealth, Jim Nation has more than 20 years of industry experience leading the transformation of healthcare out of the operating room and into data-driven platforms responsible for innovating healthcare clinical, operational and financial models.
Connect: LinkedIn
Rich Garwood, Sr. Account Executive- Healthcare Connectivity at T-Mobile
Rich Garwood is a Senior Account Executive specializing in healthcare connectivity at T‑Mobile, where he leads the advancement of 5G Standalone (5GSA) solutions tailored for healthcare organizations. With a focus on secure, ultra‑reliable connectivity, he partners closely with healthcare leaders to drive innovation in digital health, telemedicine, and clinical operations. Previously, Rich held roles in supply chain leadership at bttn., project management at JLL, and national account management at Implementation Solution Services. He brings a strong foundation in business administration and a passion for transforming healthcare through next‑generation network technologies.
Connect: LinkedIn
Key Takeaways:
Telehealth is Table Stakes: States no longer see telehealth as a pilot; it's now core infrastructure alongside RPM and AI‑enabled workflows (ambient scribe, predictive analytics).
East vs. West Priorities: Eastern states are layering AI + RPM on existing access and HIE/portal coordination; Western states (e.g., MT, ID) must still build connectivity and last‑mile access to enable everything else.
Grants Require Measurable Outcomes: Most states are using grant formats with deliverables tied to timelines and performance—miss them and risk clawbacks. "In progress" beats "still planning."
Scale Demands Partners & Day‑2 Support: Success requires economies of scale, third‑party grant management, training for end users, and support plans when (not if) things break.
Security-by-Design Matters: With care on wheels and community health workers, device policy and network architecture must reduce OIG risk and protect PHI—before deploying at scale.
Innovation with Staying Power: States are investing in EMS treat-in-place, real-time bed visibility, tele‑preceptorship (nursing/oral health), AR/VR training, and digital inclusion sites—plus some (e.g., Louisiana) creating innovation trust funds for sustained progress.
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