Welcome to the Healthy as Tech Talks — a series of conversations that focuses on the greatest challenges plaguing the world of healthcare today and how organizations are using patient-centric solutions, processes, and technologies to overcome those issues and create thriving workplaces and better patient experiences.
Hear from healthcare transformation experts at Optimum Healthcare IT — ServiceNow’s healthcare partner of choice — along with industry experts and practitioners revolutionizing the way healthcare employees work and patients receive the care they deserve.
Contact our team here: https://optimumhit.com/contact/
Healthy as Tech Episode 16 - Many Tools; One Portal: The Healthcare Best Practice for Employee Efficiency
Fragmented portals. Outdated SharePoint sites. Healthcare employees spending more time hunting for answers than doing their jobs. That’s the reality in most healthcare organizations today, and it’s costing time, money, and staff satisfaction. In this episode of Healthy as Tech, Natalie Tollefson and Matthew Allen, discuss how leading healthcare organizations are simplifying the employee experience by offering one front door for every department on ServiceNow. You’ll see what healthcare...
3 Sept 2025
Healthy as Tech Episode 15 - How Children’s Wisconsin Got 1,500 PM Schedules Back on Track With ServiceNow
When your preventive maintenance (PM) slips, it’s not just compliance at risk; it’s patient lives. For clinical engineering teams, keeping PM schedules up to date is critical. But when your scheduling system can’t handle grace periods, floating schedules, audit-ready reporting, and location-based requirements, things can spiral fast. In this episode of Healthy as Tech, Natalie Tollefson, Sr. Director of Customer Success at Optimum Healthcare IT, sits down with Ann Rovito, Director of Clinical...
6 Aug 2025
Healthy as Tech Episode 14 - Paging AI: What Real-Time, Secure Clinical Intelligence Looks Like in Practice
In this episode of Healthy as Tech, Rob Summitt, VP of Cloud Transformation and AI at Optimum, will sit down with Carrie Delente, Chief Visionary Officer at Celerate, and Seth Fogie, Sr. Information Security Consultant at Optimum, to unpack what it really takes to bring real-time, secure clinical intelligence to life, and how other organizations can do the same. In this episode, we explore: The urgent need for real-time clinical intelligence, and why most AI tools fall shortHow Celerate creat...
27 Jun 2025
Healthy as Tech Episode 13 - How AWS Is Helping Healthcare Call Centers Cut Patient Wait Times & Overhead
Eric Schuller and Ken Daugherty explore how AWS Amazon Connect reduces patient wait times and overhead for healthcare call centers, improving patient experience and staff efficiency in this interview episode.
28 May 2025
Healthy as Tech Episode 12 - Is Azure Virtual Desktop Ready for Healthcare?
Healthcare IT leaders explore the readiness of Microsoft's Azure Virtual Desktop for demanding hospital IT environments, weighing its potential against traditional virtual desktop infrastructure in this episode.
24 Apr 2025
Healthy as Tech Episode 11 - Healthcare’s Race to AI: How To Innovate & Mitigate Risks at the Same Time
Jonathan Banks CISO, discusses healthcare's rapid AI adoption with Natalie Tollefson, Sr. Director, focusing on innovation, risk mitigation, and data security in this interview.
17 Mar 2025
Healthy as Tech Episode 10 - Why Epic Is Urging Healthcare To Use This Tool To Fight Ransomware
Matt Dinger from AWS and Curtis Hendrick from Optimum Healthcare IT discuss Epic's push for healthcare's adoption of Isolated Recovery Environment to combat ransomware in this interview.
17 Mar 2025
Healthy as Tech Episode 9 - Finally, Your Healthcare Data Headaches Solved With ServiceNow
Terri Mikol, Data and Analytics Governance Advisor, discusses strategies for transforming healthcare data into a strategic asset on ServiceNow with Natalie Tollefson in this interview.
14 Nov 2024
Healthy as Tech Episode 8 - Baptist Health CIO Shares His AI Secrets
Aaron Miri and Michael Peter discuss healthcare CIO AI adoption with Natalie Tollefson, revealing how it transforms operations and patient care in this interview episode.
25 Oct 2024
Healthy as Tech Episode 7
Eddie Vidal from Memorial Healthcare System discusses with Natalie Tollefson and Louie Gomez from Optimum Healthcare IT how to streamline IT support and manage Epic updates within an enterprise EMR system, in this interview.
17 Sept 2024
Healthy As Tech Episode 6 - If I Have Workday, Why Do I Need ServiceNow? (Ask Stanford Health Care)
Industry experts explore how integrating ServiceNow with Workday streamlines healthcare workflows, automates processes, and improves communication across departments in this interview episode.
26 Jul 2024
Healthy As Tech Episode 3 - How To Complete Epic Testing in Weeks, Not Months
Industry experts discuss strategies and tools to streamline Epic EHR test management, aiming to accelerate the testing process and minimize operational disruptions.
11 Jul 2024
Healthy As Tech Episode 5 - How To Manage CMMS Work Orders in 2 Clicks On Your Mobile Device
Shelby Johns, Natalie Tollefson, and Louie Gomez from Optimum Healthcare demonstrate how biomed technicians can efficiently manage work orders on mobile devices, improving device maintenance and clinician reporting in this interview.
25 Jun 2024
Healthy As Tech Episode 4 - How Top Health Systems Are Using GenAI to Wow Employees
Industry experts discuss how health systems utilize generative AI to improve employee experiences and workplace culture, addressing burnout and staff shortages in this interview episode.
4 Apr 2024
How a Major Health System Modernized HR Operations in 8 Weeks
Tampa General Hospital shares how they rapidly modernized HR operations for 13,000 employees across three hospitals within eight weeks using the ServiceNow platform.
8 Mar 2024
How to Tackle Healthcare’s Greatest Operational Complexities with ServiceNow
Natalie Tollefson and Brian Maguire explore the significant operational challenges hindering healthcare organizations and how ServiceNow can optimize technology to cut spending and boost efficiency in this interview.
6 Mar 2024
Introducing the "Healthy As Tech Talks"
The "Healthy As Tech Talks" podcast introduces conversations about healthcare's challenges, exploring patient-centric solutions and technologies for better workplaces and patient experiences.
Who has been a guest on Healthy As Tech Talks
Names identified in recent episode analyses. Showing up to five guests.
Jonathan Banks
Matt Dinger
Curtis Hendrick
Terri Mikol
Eddie Vidal
Podcast Authority Score: 28 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
55
Social presence
0
YouTube
0
Engagement
0
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