Mandy Graham defines stakeholder management and shares strategies for navigating resistance, building trust, and tailoring messaging to diverse groups in an interview with Ashley Nichols.
29 May 2025
Crafting Tomorrow's Federal Contact Centers
Ryan Haywood interviews Kerry Trahan and Ryan McCarthy about the innovations and challenges impacting federal contact centers, offering strategies for agencies and contractors.
8 Apr 2024
Digital Continuum: Leveraging Technology Like a Superpower
On today's episode of HighlightCast, we have two special guests: Ashley Nichols, Highlight's VP of Corporate Strategy and Development, and James Eselgroth, Director of Technology and Innovation. James will be sharing his insights on the ever-evolving landscape of technology, which continues to transform the capabilities of the federal sector.
As the federal sector is going through a digital transformation, there is a lot of discussion about how to leverage technology to expand its capabilities. In this episode, we will be exploring the ways in which organizations and individuals can use technology to boost their performance and discussing whether there is a better definition for digital transformation.
Who has been a guest on HighlightCast
Names identified in recent episode analyses. Showing up to five guests.
Mandy Graham
Kerry Trahan
Ryan McCarthy
Reach and audience
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Apple Podcasts (US)
5.0 / 5
8 ratings
Podcast Authority Score: 19 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
38
Social presence
0
YouTube
0
Engagement
0
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