Welcome to the Hole in the Wall business podcast w/ Bill and James. I’m James Groves and along with my business partner Bill DeMent, we want to share our journey as small business owners with you. As owners of Hole in the Wall Drywall Repair for over the past decade, we have learned a few things. From the big wins, to the occasional mistakes, we will attempt to peel back the curtain of owning a small business in the trade service industry. We don’t have all the answers but perhaps we can learn a few things as navigate the many adventures of owning a small business.

Hole in the Wall Business Podcast
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Podcast Overview
Welcome to the Hole in the Wall business podcast w/ Bill and James. I’m James Groves and along with my business partner Bill DeMent, we want to share our journey as small business owners with you. As owners of Hole in the Wall Drywall Repair for over the past decade, we have learned a few things. From the big wins, to the occasional mistakes, we will attempt to peel back the curtain of owning a small business in the trade service industry. We don’t have all the answers but perhaps we can learn a few things as navigate the many adventures of owning a small business.
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Publishing Since
7/19/2022
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Recent Episodes

July 14, 2026
Leadership, Hiring & Growing a Service Business ft. Tanner Smith of Zerorez Orlando | Episode 165
Bill Dement and James Groves interview Tanner Smith of Zerorez Orlando about building trust through leadership, strategic hiring, and scaling a service business.

May 5, 2026
Handle Price Objections WITHOUT Discounting | Hole in the Wall Business Podcast Ep. 164
Bill and James discuss how to overcome price objections without discounting, protecting margins and building customer trust in this interview.

April 28, 2026
What Happens After Disaster Strikes ft. Joel Moss | Hole in the Wall Business Podcast Ep 163
<p>In this episode, we sit down with Joel Moss from Rytech Restoration. He’s been in this world for a long time, starting out in the trades and eventually building and selling his own restoration company before stepping into a leadership role. We get into how he got started, what restoration work really looks like day to day, and what separates companies that grow from the ones that stay stuck. Joel also talks about walking into real disaster situations, how teams handle that kind of pressure, and why preparation matters more than most people realize.If you’re in the trades, running a service business, or just trying to understand how this side of the industry actually works, this is worth your time.Learn more about Hole in the Wall:https://holeinthewall.comLearn more about franchising:https://holeinthewallfranchising.comJoin the Facebook group:https://www.facebook.com/groups/holeinthewallbusinesspodcastChapter Markers |00:55 Meet Joel Moss (Rytech Restoration)01:40 Early Days in the Trades04:50 Building a Restoration Business06:05 Selling the Business07:30 Transition to Rytech10:55 What Disaster Work Looks Like14:45 Commercial and Multifamily Work16:10 Emergency Preparedness Planning21:00 What Makes a Good Trade Partner23:30 Real Stories from the Field28:40 Final Thoughts#SmallBusiness #Entrepreneurship #HomeServices #Restoration #Construction #BusinessPodcast #ServiceBusiness #Trades #WaterDamage #FireDamage</p>
165 total episodes available with 12 transcripts
Recent guests on Hole in the Wall Business Podcast
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Tanner Smith
Guest
Andy Lawniczak
Guest
Ben Swanson
Guest
Jorge Figueroa
Guest
Trish Murphy
Guest
Fred Webster
Guest
Jim Roman
Guest
James Groves
Guest
Bill DeMent
Guest
Kyle Davis
Guest
Don Strube
Guest
Wes Robbins
Guest
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- What is Hole in the Wall Business Podcast?
- How often does this podcast release new episodes?
This podcast updates daily.
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This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Information about guest appearances is not available.
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