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Hospitality News And Views

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by Raj Randhawa & Richard Majewski

6 episodes
Updated Daily
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Podcast Overview

An insightful and at times irreverant look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry. Raj is CEO of AVQuest, a UK-based technology company specialising in delivering highly integrated payment and analytics solutions to hotels and serviced apartment operators. AVQuest also provide a wide-range of other technologies to the industry. The AVQuest solutions integrate into a wide-range of hospitality PMS solutions. Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments. AVQuest - https://www.avquest.co.uk Integrum by AVQuest - https://www.integrum-pms.com ESSA - http://www.essa-consultancy.com/ Hospitality News And Views - https://www.hospitalitynewandviews.com Vist our sponsors Integrum by AVQuest The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management. Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes. Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case. You can contact Raj or Richard via emailing the show. The email address is hey-you@hospitalitynewsandviews.com Thank you for listening.

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Publishing Since

5/28/2021

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Recent Episodes

Episode thumbnail for Using Analytics in the Hospitality Industry, Or How do You Stop Stating The Obvious?

January 10, 2022

Using Analytics in the Hospitality Industry, Or How do You Stop Stating The Obvious?

<p>Special guest Michael McCartan, Chief Growth Officer at Atomize, in conversation with our very own Raj Randhawa.</p><p>Topics discussed include</p><p><strong>Analytics and the art of seeing beyond the obvious.</strong></p><p><strong>How hotels and serviced apartment operators leave money on the table!!.</strong></p><p><strong>How the world of analytics and automated payments can reduce cancellations in a world with reduced booking windows </strong></p><p><strong>Climate Change – How is this changing customer booking habits?&nbsp; </strong></p><p><strong>Data - Can I have more please, or when is enough? </strong></p><p>An insightful and at times irreverent look at what is happening in the world of hospitality. </p><p>Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.&nbsp; </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts and our guests do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>

Episode thumbnail for Sea snakes and the challenge they are posing for marketing hotels

September 17, 2021

Sea snakes and the challenge they are posing for marketing hotels

<p>After what seems like an age, Raj and Richard catch-up, football, tennis, the Olympics, builders and first steps out of the pandemic, and that’s just the catch-up .</p><p>Further topics discussed are</p><p><strong>Vaccines passports - the duo talk about vaccine passports, masks, the inability of governments to think ahead and business expectations with regard to staff returning to the offices.</strong></p><p><strong>Reviving businesses and the consequences of the outcomes of the pandemic.&nbsp; What!! A million vacancies!!</strong></p><p><strong>Consolidation within the hotel industry.&nbsp; Is this a sign of a need for new business models?</strong></p><p><strong>Climate Change – Has the CEO of Zurich Insurance set a new standard? Has the hotel industry misread the effect of climate change on their business expectations?&nbsp; </strong></p><p><strong>Net-Zero – what’s happening in the world of hospitality, have hotels missed the obvious?</strong></p><p><strong>Sea snakes and the challenge they are posing for marketing.&nbsp; Is this the first of many unexpected consequences of climate change?</strong></p><p><strong>Artificial Intelligence – is it clever enough?</strong></p><p><strong>National Hospitality Day – It’s taken us by surprise.&nbsp; Is this a bad sign?&nbsp; Has the voice of hospitality become too fragmented?</strong></p><p>An insightful and at times irreverent look at what is happening in the world of hospitality. </p><p>Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.&nbsp; </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>

Episode thumbnail for Should Victoria sponge cake really define the hospitality industry?

July 6, 2021

Should Victoria sponge cake really define the hospitality industry?

<p>As usual, Raj and Richard start with their favourite topic, football.&nbsp; Some say it’s the greatest game in the world, they would say ‘how can it <strong>not </strong>be’.</p><p>Further topics discussed are</p><p><strong>With England coming out of lockdown (‘Again..’), the duo talk about Coronavirus and its implications in opening up to a New Normal.</strong></p><p><strong>Analysing customer data to increase sales elsewhere.</strong></p><p><strong>Victoria sponge and its implications in defining hospitality at a time when recruitment is now a significant issue.</strong></p><p><strong>Should brands change how they sell?</strong></p><p><strong>The NHS App vs The EU Vaccine Passport vs Paper-based certificates</strong></p><p><strong>The Boss, Bruce Springsteen. I've had both jabs but I'm not allowed to see him in concert. What's going on?</strong></p><p>An insightful and at times irreverent look at what is happening in the world of hospitality. </p><p>Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.&nbsp; </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is <a href="mailto:hey-you@hospitalitynewsandviews.com" rel="noopener noreferrer" target="_blank">hey-you@hospitalitynewsandviews.com</a></p><p>Thank you for listening.</p>

6 total episodes available

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What is Hospitality News And Views?

An insightful and at times irreverant look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.
Raj is CEO of AVQuest, a UK-based technology company specialising in delivering highly integrated payment and analytics solutions to hotels and serviced apartment operators. AVQuest also provide a wide-range of other technologies to the industry. The AVQuest solutions integrate into a wide-range of hospitality PMS solutions. Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

AVQuest - https://www.avquest.co.uk Integrum by AVQuest - https://www.integrum-pms.com ESSA - http://www.essa-consultancy.com/ Hospitality News And Views - https://www.hospitalitynewandviews.com

Vist our sponsors Integrum by AVQuest

The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.

Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes. Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

You can contact Raj or Richard via emailing the show.

The email address is hey-you@hospitalitynewsandviews.com

Thank you for listening.

How often does this podcast release new episodes?

This podcast updates daily.

Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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