Presented by KRG Hospitality and hosted by industry veteran Doug Radkey, Hospitality Reinvented is a solocast production that provides a new level of industry focused thought leadership by providing valuable educational and personal development opportunities for listeners with a focus on what’s next for brand, strategy, and people within the bar, restaurant, or hotel industry.

Hospitality Reinvented
Claim This Podcastby Doug Radkey
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Podcast Overview
Presented by KRG Hospitality and hosted by industry veteran Doug Radkey, Hospitality Reinvented is a solocast production that provides a new level of industry focused thought leadership by providing valuable educational and personal development opportunities for listeners with a focus on what’s next for brand, strategy, and people within the bar, restaurant, or hotel industry.
Language
🇺🇲
Publishing Since
10/15/2024
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Recent Episodes

July 15, 2026
The Winning Pre-Open Sequence
<p>Is your hospitality business being built in the right order?</p><p>In this episode of Hospitality Reinvented, Doug Radkey explores one of the most overlooked risks in developing a new bar, restaurant, hotel, café, nightclub, or hospitality concept: building too fast, too emotionally, and out of sequence.</p><p>Founders, aspiring operators, and investors often get pulled into the visible parts first. The space. The design. The name. The menu. The renderings. The opening date.</p><p>But the visible parts are not the foundation.</p><p>This episode focuses on the mindset and sequence needed to protect the founder, the investment, the team, and the future guest experience before major commitments are made. </p><p>It is not a how-to. </p><p>It is a strategic look at why validation, clarity, financial discipline, guest definition, operating structure, and decision-making order matter before momentum takes over.</p><p>If you are planning, funding, or developing a hospitality business, this episode will challenge you to ask one critical question before moving forward:</p><p>Is this business being built in the right order?</p><p>Learn more about KRG Hospitality: <a href="https://krghospitality.com">https://krghospitality.com</a></p>

June 17, 2026
Becoming Lease Ready
<p>In this episode of Hospitality Reinvented, Doug Radkey breaks down one of the most emotional and often misunderstood moments in the pre-open journey: signing the lease.</p><p>For many hospitality founders, securing a space feels like the big win. The dream finally has an address. </p><p>But in reality, the lease is not the finish line. It is the moment the clock starts, the risk becomes real, and every untested assumption begins turning into cost.</p><p>Doug explores the leasing stage from the perspective of the founder, consultant, broker, and landlord, highlighting why hospitality projects often get into trouble when the lease is signed before the concept, financial model, operating plan, technical requirements, and opening sequence have been properly validated.</p><p>This episode is not anti-broker, anti-landlord, or anti-lease. It is pro-sequence, pro-clarity, and pro-commercial alignment.</p><p>If you are developing a bar, restaurant, hotel, or other hospitality concept, this episode will help you rethink what it means to be truly lease-ready before making one of the biggest commitments in the pre-open process.</p>

May 20, 2026
Onboarding is Not Training
<p>In this episode of Hospitality Reinvented, Doug Radkey breaks down one of the biggest misconceptions in bars, restaurants, and hotels: the belief that onboarding and training are the same thing.</p><p>Quick hint: They’re not.</p><p>Training teaches tasks. Onboarding builds confidence, clarity, culture, and long-term performance.</p><p>Doug explores why the onboarding experience begins beforeday one, which is through job ads, interview processes, communication, expectations, and leadership presence. </p><p>He also explains why hiring for values, attitude, and coachability matters more than hiring purely for experience.</p><p>Inside this episode:</p><p>Why weak onboarding creates turnover before training evenbegins</p><p>How job ads shape the type of people you attract</p><p>The hidden impact of pre-first-day communication</p><p>Why “shadowing” is not a training system</p><p>How onboarding affects retention, culture, accountability,and guest experience</p><p>If your team is inconsistent, constantly rehiring, or struggling to maintain standards, this episode will challenge how you think about building people and protecting culture.</p>
33 total episodes available
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- What is Hospitality Reinvented?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
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