Hospitality Strategy Lab
Claim This Podcastby Jason Littrell
Podcast Overview
<p>Welcome to <a href="https://hospitalitystrategylab.com" target="_blank"><i>Hospitality Strategy Lab</i></a>, the podcast where science meets service. Join host <a href="https://jlittrell.com" target="_blank">Jason Littrell</a> as he dives into the cutting-edge world of hospitality covering industry pioneers, tech innovators, and behavioral economics.</p> <p>Each episode explores how AI, automation and data-driven strategies can enhance guest experiences and drive repeat business. From practical tips to big-picture insights, we’re here to give you the strategies you need to stay ahead in this ever-evolving industry.</p> <p><i>Whether you’re a bar owner, restaurant manager, or hospitality operator, this podcast is your playbook for creating habit-forming guest experiences and sustainable growth.</i></p> <p><b>Tune in and change the way you think about hospitality.</b></p> <ul><li>Templates, Tools, and Training: <a href="https://hospitalitystrategylab.com" target="_blank"><b>https://hospitalitystrategylab.com</b></a></li><li>Ready to get to the next level? Head to <a href="https://jlittrell.com" target="_blank"><b>https://jlittrell.com</b></a></li></ul>
Language
🇺🇲
Publishing Since
11/1/2024
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Recent Episodes
April 30, 2026
AI as a Pressure Test
<p>Ashley explores the difference between outsourcing your judgment to AI and using it to pressure-test your thinking, with a practical framework for hospitality operators.</p>
March 31, 2026
The Quiet Exit
<p>Ashley breaks down why the best people in hospitality leave without warning, and what operators can do to stop losing the people they need most.</p> <p>https://hospitalitystrategylab.com</p>
March 27, 2026
NYC Hospitality Law: HR, Paperwork & Growth Strategies with David Helbraun
<p><b>Jason Littrell</b> sits down with <b>David Helbraun</b>, a hospitality law expert, to break down the legal challenges that restaurant owners face in NYC and beyond. From <b>HR and employee handbooks</b> to <b>leases, ADA compliance, and AI-driven operations</b>, this episode gives practical advice to help restaurants grow while staying compliant and efficient.</p> <p><b>Key Topics:</b></p> <ul><li>Common legal issues in the restaurant and hospitality industry</li><li>Ensuring <b>ADA compliance</b> and avoiding lawsuits</li><li>The importance of <b>employee handbooks</b> and clear HR policies</li><li>Engaging younger workers who know their rights</li><li>Using <b>AI</b> to improve efficiency and compete with larger hospitality groups</li><li>Navigating delivery apps and building direct customer relationships</li><li>Planning for restaurant expansion and long-term growth</li></ul> <p><b>Timestamps:</b></p> <ul><li>00:00 – Introduction to Hospitality Law and Strategy</li><li>01:09 – Common Legal Issues in the Hospitality Industry</li><li>04:18 – Understanding ADA Compliance and Lawsuits</li><li>07:14 – Starting a Hospitality Business: Key Considerations</li><li>09:55 – The Importance of Employee Handbooks</li><li>11:50 – Engagement of New Generation Workers</li><li>12:11 – Leveraging AI in Hospitality</li><li>15:02 – The Future of Delivery Apps and Customer Acquisition</li><li>24:09 – Expansion and Growth in the Hospitality Sector</li></ul> <p><b>About</b><a href="linkedin.com/in/david-helbraun-53742553" target="_blank"><b> David Helbraun</b></a><b>:</b> Hospitality law expert specializing in restaurant operations, compliance, and growth strategies. He helps restaurant owners navigate legal challenges while building successful, scalable businesses. | <a href="http://www.helbraunlevey.com/" target="_blank">helbraunlevey.com </a></p> <p>Subscribe to the Hospitality Strategy Lab Podcast for more insights on <b>leadership, operations, law, and innovation in hospitality</b>.</p> <p><a href="https://hospitalitystrategylab.com" target="_blank">https://hospitalitystrategylab.com</a> | <a href="https://jlittrell.com" target="_blank">https://jlittrell.com</a></p>
53 total episodes available
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Frequently asked questions
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- What is Hospitality Strategy Lab?
<p>Welcome to <a href="https://hospitalitystrategylab.com" target="_blank"><i>Hospitality Strategy Lab</i></a>, the podcast where science meets service. Join host <a href="https://jlittrell.com" target="_blank">Jason Littrell</a> as he dives into the cutting-edge world of hospitality covering industry pioneers, tech innovators, and behavioral economics.</p> <p>Each episode explores how AI, automation and data-driven strategies can enhance guest experiences and drive repeat business. From practical tips to big-picture insights, we’re here to give you the strategies you need to stay ahead in this ever-evolving industry.</p> <p><i>Whether you’re a bar owner, restaurant manager, or hospitality operator, this podcast is your playbook for creating habit-forming guest experiences and sustainable growth.</i></p> <p><b>Tune in and change the way you think about hospitality.</b></p> <ul><li>Templates, Tools, and Training: <a href="https://hospitalitystrategylab.com" target="_blank"><b>https://hospitalitystrategylab.com</b></a></li><li>Ready to get to the next level? Head to <a href="https://jlittrell.com" target="_blank"><b>https://jlittrell.com</b></a></li></ul> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 6 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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