Where can I listen to this podcast?

This podcast is available on 6 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

No, this podcast does not typically feature guests.

Hotel Soprana: A Year in Hotel Life

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by Diana Soprana

5.0(1 reviews)

20 episodes

Updated Weekly

Accepts GuestsHas SponsorsLocation 🇳🇴

Podcast Authority

Beta

PoorBased on show quality, social media presence, reviews, charts, and more

Quality10

Social0

YouTube0

Engagement27

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Podcast Overview

Hotel Soprana Podcast offers a captivating journey through a year in hotel life. Hosted by Diana Soprana, founder of Soprana Personell Norge AS, and hospitality consultant Karlis Vilbers, we look into the dynamic world of hospitality through the lenses of almost 20 years within the industry. From recruitment challenges to technologies, evolving guest expectations, together with our guests we will provide insights and solutions for every season. Join us as we explore trends, share expert advice, and elevate the hotel industry. Your window into the heart of hospitality awaits.

Language

🇺🇲

Publishing Since

9/28/2023

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🇺🇸 Charts #3

Outreach generated

Apple 142

Spotify 827

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Podcast Authority

Beta

PoorBased on show quality, social media presence, reviews, charts, and more

Quality10

Social0

YouTube0

Engagement27

Learn more

Excellent Areas

Good Performance

Growth Opportunities

excellent

Episode Length

9 minutes

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good

Show Notes Quality

3.0/5

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poor

Publishing Consistency

Every 41 days

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Recent Episodes

April 7, 2026

From Service to Sales: How Frontline Teams Drive Revenue in Hospitality

Your frontline team is not a cost—it’s your growth engine. In this episode at Hotel Soprana, Diana Soprana and Karlis Vilbers sit down with Geoffrey Toffetti, the CEO of Frontline Performance Group (IN-Gauge) to discuss how service-driven businesses can turn everyday interactions into measurable revenue. Topics we cover: • Leadership blind spots about frontline work • 3 uncomfortable changes for CEOs • Service vs. sales ethics • Incentives and motivation across cultures • Measuring culture in real time • AI vs. human balance • The future of frontline performance If you lead teams in hospitality, travel, or service industries—this will change how you think about performance. Would like to share your insights, comments or join us at the Hotel Soprana podcast, reach out to <a href="mailto:podcast@soprana.no" target="_blank">podcast@soprana.no</a>.

March 31, 2026

Geopolitical Impact on Scandinavian Hospitality | Summer Hiring Trends 2026

In this episode, we explore how geopolitical changes are shaping the Scandinavian (Norwegian) hospitality market in 2026.We cover:- Tourism shifts and political impact- Challenges in remote hotel locations- Recruitment trends and staff shortages- Why the right people and processes matter more than everGet real industry insights and learn how hotels can adapt to uncertainty and stay competitive in a changing market.______________Would like to reach out to us? Send us an email podcast@soprana.no.

January 16, 2026

Why “More Training” Doesn’t Improve Service Standards

Great service starts long before the first guest arrives.In this episode of the Hotel Soprana Podcast, <a href="https://www.youtube.com/@DianaSoprana">‪@DianaSoprana‬</a> and Karlis Vilbers explore why hiring the right people and training them properly is the foundation of consistent hospitality standards — and why many in-house training efforts fail to deliver real change.Would like to reach out to us? Send us an email podcast@soprana.no.

20 total episodes available

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Frequently asked questions

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

What is Hotel Soprana: A Year in Hotel Life?: Hotel Soprana Podcast offers a captivating journey through a year in hotel life. Hosted by Diana Soprana, founder of Soprana Personell Norge AS, and hospitality consultant Karlis Vilbers, we look into the dynamic world of hospitality through the lenses of almost 20 years within the industry. From recruitment challenges to technologies, evolving guest expectations, together with our guests we will provide insights and solutions for every season.

Join us as we explore trends, share expert advice, and elevate the hotel industry. Your window into the heart of hospitality awaits.
How often does this podcast release new episodes?: This podcast updates weekly.
Where can I listen to this podcast?: This podcast is available on 6 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: No, this podcast does not typically feature guests.

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