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How It's Done: a Podcast for Curious Marketers

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5.0(9 reviews)
42 episodes
Updated Weekly
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Podcast Overview

The podcast helping healthcare B2B marketing leaders keep pace in the Age of AI so they can stop drowning in tactics, lead with strategy, prove ROI, and adapt at exponential speed. Each week, host Kriste Goad will bring new insights, tools, prompts, use cases, case studies and industry conversations to help you navigate the new marketing landscape, build community and apply new skills in real time.

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Publishing Since

7/12/2019

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Recent Episodes

Episode thumbnail for S4 / Ep 11 - 2024 Wrapped

December 19, 2024

S4 / Ep 11 - 2024 Wrapped

Industry experts including John Hallock, Mark Macias, Linda Smith, Todd O'Neill, Greg Gallant, and others share actionable insights on agile marketing, AI-driven SEO, thought leadership, and more from the 2024 season of 'How It's Done: a Podcast for Curious Marketers'.

Episode thumbnail for S4 / EP10 - Follow The Money: 2025 Healthcare Trends & Headlines​

October 10, 2024

S4 / EP10 - Follow The Money: 2025 Healthcare Trends & Headlines​

<p>Jeffries senior equity analyst Brian Tanquilut dives deep into the hottest healthcare trends and what's shaping the industry's future. From Medicare Advantage cutbacks to the evolving role of telehealth, Brian shares insights on where the money's flowing and what healthcare marketers need to know. Tune in for a must-listen discussion that unpacks the critical shifts in healthcare, labor costs, and technology investments.</p> <p><br /></p> <p>Brian Tanquilut brings over 20 years of experience as a senior equity analyst with Jeffries, providing a unique perspective on healthcare’s most pressing issues. In this episode, he reveals how healthcare providers are navigating post-COVID realities, from labor stabilization to Medicare Advantage cutbacks. We explore how major health plans are shifting strategies, what the decline in supplemental benefits means for patients, and how technology like AI is reshaping the industry. Tanquilut also dives into the challenges facing telehealth and the growing importance of the pharmacist-patient relationship. Don’t miss his expert take on the future of healthcare and how these trends will shape marketing strategies for years to come.</p> <p>In this episode, we discuss:</p> <ul> <li><p>Why Medicare Advantage plans are pulling back on “consumerism” supplemental benefits.</p> </li> <li><p>How healthcare labor costs are stabilizing and impacting operations.</p> </li> <li><p>Reasons behind the decline of telehealth and what patients value more.</p> </li> <li><p>How AI is changing the game for payors and providers alike.</p> </li> <li><p>The evolving role of pharmacists as key healthcare partners.</p> </li> </ul> <p><strong>Show Notes</strong></p> <p>(01:23) Overview of healthcare sectors Brian covers, including hospitals, pharmacies, and value-based care  </p> <p>(04:26) The Medicare Advantage cutbacks and how they affect supplemental benefits  </p> <p>(08:12) Stability of commercial insurance and the focus on Medicare Advantage  </p> <p>(10:00) Discussion on the Jeffries Bus Tour and healthcare’s importance in Nashville  </p> <p>(12:40) Labor cost inflation in healthcare and signs of stabilization  </p> <p>(13:48) Medicaid reimbursement rates increasing and the impact on hospitals  </p> <p>(19:28) Hospital investment challenges: labor vs. technology during post-COVID recovery  </p> <p>(20:00) AI in healthcare: payers’ advanced tools and hospitals’ need to catch up  </p> <p>(21:18) Revenue cycle management moving to the forefront of hospital CFOs’ strategies  </p> <p>(24:54) Decline of telehealth post-COVID and the importance of patient-clinician relationships  </p> <p>(26:30) How pharmacies, like CVS, are shifting to a cost-plus model and emphasizing pharmacist-patient relationships  </p> <p>(30:15) Behavioral health demand is high, but clinician shortages are a challenge  </p> <p>(31:12) Why direct-to-consumer behavioral health models are fading while insurance-based models thrive  </p> <p>(35:15) How upcoming elections may affect healthcare policies  </p> <p>(36:18) Brian’s go-to healthcare news sources: Beckers, Modern Healthcare, Politico, and CQ HealthBeat  </p> <p>(37:29) Future trends and key takeaways for healthcare marketers  </p> <p><br /></p> <p><strong>Relevant Links &amp; Recommended Reading</strong></p> <ul> <li><p>Recommended Reading</p> </li> <ul> <li><p><a href="https://www.beckershospitalreview.com/" rel="ugc noopener noreferrer" target="_blank">Becker’s Hospital Review</a></p> </li> <li><p><a href="https://www.modernhealthcare.com/" rel="ugc noopener noreferrer" target="_blank">Modern Healthcare</a></p> </li> <li><p><a href="https://www.politico.com/health-care" rel="ugc noopener noreferrer" target="_blank">Politico</a></p> </li> <li><p><a href="https://info.cq.com/products/cq-newsletters/" rel="ugc noopener noreferrer" target="_blank">CQ Healthbeat</a></p> </li> <li><p><a href="https://www.appliedpolicy.com/11-years-of-the-two-midnight-rule-how-a-controversial-policy-is-shaping-medicare-and-hospital-admissions-in-2024/" rel="ugc noopener noreferrer" target="_blank">11 Years of the Two-Midnight Rule: How a Controversial Policy is Shaping Medicare and Hospital Admissions in 2024</a></p> </li> <li><p><a href="https://www.the-hospitalist.org/hospitalist/article/37523/business-of-medicine/cms-update-to-the-two-midnight-rule/" rel="ugc noopener noreferrer" target="_blank">CMS Update to the Two-midnight Rule</a></p> </li> <li><p><a href="https://www.hfma.org/payment-reimbursement-and-managed-care/medicare-payment-and-reimbursement/for-providers-application-of-the-2-midnight-rule-to-medicare-advantage-appears-to-bring-a-revenue-influx/" rel="ugc noopener noreferrer" target="_blank">For providers, application of the 2-midnight rule to Medicare Advantage appears to bring a revenue influx</a></p> </li> <li><p><a href="https://www.experian.com/healthcare/resources-insights/thought-leadership/white-papers-insights/state-claims-report%5C" rel="ugc noopener noreferrer" target="_blank">The State of Claims: 2024</a></p> </li> </ul> <li><p>Find Jefferies on</p> </li> <ul> <li><p><a href="http://jefferies.com/" rel="ugc noopener noreferrer" target="_blank">Jefferies.com</a></p> </li> <li><p><a href="https://www.linkedin.com/company/jefferies/" rel="ugc noopener noreferrer" target="_blank">LinkedIn</a></p> </li> </ul> <li><p>Find Brian Tanquilut on:</p> </li> <ul> <li><p><a href="https://www.linkedin.com/in/brian-tanquilut-227230/" rel="ugc noopener noreferrer" target="_blank">LinkedIn</a></p> </li> </ul> <li><p>Find Kriste on:</p> </li> <ul> <li><p><a href="https://www.linkedin.com/in/kristegoad/" rel="ugc noopener noreferrer" target="_blank">LinkedIn</a></p> </li> <li><p><a href="https://twitter.com/kristegoad" rel="ugc noopener noreferrer" target="_blank">Twitter</a></p> </li> </ul> <li><p>Email Kriste: <a href="mailto:kg@growwithfuoco.com" rel="ugc noopener noreferrer" target="_blank">kg@growwithfuoco.com</a> </p> </li> </ul> <p><br /></p>

Episode thumbnail for S4 / Ep 9 - The Future Ready Brand: How to Leverage AI and Emerging Technologies

August 22, 2024

S4 / Ep 9 - The Future Ready Brand: How to Leverage AI and Emerging Technologies

<p>Dive into the dynamic world of AI with Kriste Goad and special guest Mitch Duckler in this week’s episode of How It&#39;s Done. Discover how AI is revolutionizing marketing as Mitch, author of The Future-Ready Brand, shares insights from his research with Fortune 500 CMOs across various industries. Uncover strategies to upskill your team, integrate AI seamlessly into workflows, and stay ahead in this transformative era. Don&#39;t miss this episode filled with dozens of actionable takeaways.</p> <ul> <li><p>Recommended Reading</p> </li> <ul> <li><p><a href="https://www.fullsurge.com/future-ready-brand">The Future Ready Brand</a>: How the World’s Most Influential CMO’S are navigating societal forces and emerging technologies</p> </li> <li><p><a href="https://www.fullsurge.com/indispensable-brand">The Indispensable Brand</a></p> </li> </ul> <li><p>Find FullSurge on</p> </li> <ul> <li><p><a href="http://fullsurge.com/">Fullsurge.com</a></p> </li> <li><p><a href="https://www.linkedin.com/company/fullsurge/">LinkedIn</a></p> </li> </ul> <li><p>Find Mitch Duckler on:</p> </li> <ul> <li><p><a href="https://www.linkedin.com/in/mitchduckler/">LinkedIn</a></p> </li> </ul> <li><p>Find Kriste on:</p> </li> <ul> <li><p><a href="https://www.linkedin.com/in/kristegoad/">LinkedIn</a></p> </li> <li><p><a href="https://twitter.com/kristegoad">Twitter</a></p> </li> </ul> </ul> <p>Email Kriste: <a href="mailto:kg@growwithfuoco.com">kg@growwithfuoco.com</a></p>

42 total episodes available

Recent guests on How It's Done: a Podcast for Curious Marketers

Guests from recent episodes — sign up to see every guest that has ever appeared on this show.

John Hallock

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Mark Macias

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Linda Smith

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Todd O’Neill

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Greg Gallant

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Colin Hung

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Carol Flagg

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Mitch Duckler

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Brian Tanquilut

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What is How It's Done: a Podcast for Curious Marketers?

The podcast helping healthcare B2B marketing leaders keep pace in the Age of AI so they can stop drowning in tactics, lead with strategy, prove ROI, and adapt at exponential speed.

Each week, host Kriste Goad will bring new insights, tools, prompts, use cases, case studies and industry conversations to help you navigate the new marketing landscape, build community and apply new skills in real time.

How often does this podcast release new episodes?

This podcast updates weekly.

Where can I listen to this podcast?

This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Information about guest appearances is not available.

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