HOW TO COMPLAIN AND WIN

About HOW TO COMPLAIN AND WIN

We live at a time where the level of customer service we receive, especially from large companies, is appalling. To get to speak to a human being is almost impossible. In this podcast, I am interviewing informed individuals who have beaten the system and gained compensation, apologies, and bonuses from British Airways, EON, British Telecom, and many other large and small organizations. They are real-life case studies that follow THE GOLDEN RULES of complaining. These stories are often amusing, always enlightening, and certainly valuable thought-provoking concepts so that you can win. As a past guest presenter for QVC The Shopping Channel, I sold £millions of pounds of products for major brands. As their chief sales/presentation coach, I taught others to do the same. I know how to influence and persuade people to ‘buy’ what I’m selling. Let me teach you how to complain and get results. I look forward to sharing these tried and tested processes with you.

Publisher

Dexter Moscow

Category

business · education

Language

en

Explicit

No

First episode

22 Mar 2023

Latest episode

12 Feb 2025

Latest episodes

6 episodes in the feed.

1. 

   12 Feb 2025

   POP YOUR CLOGS

   This episode explores the etymology and cultural roots of common expressions, idioms, and quirky sayings, revealing the origins of fascinating words and phrases.

2. 

   12 Feb 2025

   Intorduction to DID YOU KNOW?

   This episode explores the origins of common words, idioms, and phrases, revealing the etymology and cultural roots of everyday language for a deeper understanding of linguistic history.

3. 

   21 Jun 2023

   FIRED WITHOUT WARNING AND WITH NO DECLARED REASON

   Tim recounts his unexpected termination from a major construction company after three years of exemplary service, detailing the ensuing legal actions and fight for justice.

4. 

   17 Apr 2023

   The Power Company

   Steve Freedman recounts how he scrutinized his energy bill, discovered a mistake, and successfully obtained reimbursement, in an interview with the host.

5. 

   30 Mar 2023

   IT'S GOOD TO TALK? - A BRITISH TELECOM STORY

   The host recounts a personal experience of disputing a missold fiber optics system with British Telecom, highlighting the challenges of resolving service issues.

6. 

   22 Mar 2023

   HELLO AND WELCOME

   The host introduces the podcast's aims to provide a forum for listeners to share experiences of successfully challenging organizations.

Podcast Authority Score: 12 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

24

Social presence

0

YouTube

0

Engagement

0

Contact HOW TO COMPLAIN AND WIN

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.