Podcast Overview
<p>How to MSP© is the podcast of Ridgeview Advisors — the learning and development firm for the MSP industry. Smart MSP owners and IT leaders come here to laugh, learn, and level up. Host Andrew Moore and his guests unpack the chaos of running a Managed Services Provider — service delivery, scaling, hiring, pricing, valuation — with expert tactics, real talk, and just enough sarcasm to keep it fun. More at ridgeviewadvisors.com.</p>
Language
🇺🇲
Publishing Since
11/25/2025
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Recent Episodes
June 9, 2026
Why SMBs Will Soon Spend More on AI Than Security — and What It Means for MSPs
Within two years, the average SMB will spend more on AI than on cybersecurity — and Jimmy Hatzell, Co-Founder and CEO of Hatz AI, says the MSPs that win this shift will look nothing like the per-seat help desks of the last decade. In Episode 10 of How to MSP, host Andrew Moore sits down with Jimmy Hatzell, Co-Founder and CEO of Hatz AI, to unpack how fast AI is moving through the MSP channel and what it means for managed service provider growth, pricing, and the future of the vCIO role. Jimmy...
May 26, 2026
Why Your MSP Should Hire Bartenders Before IT Pros
Jack Lincourt's MSP help desk handles 85% of tickets with technicians who'd never touched IT three months earlier. He'd rather hire a Dunkin' Donuts drive-through veteran than an experienced MSP tech — and he has the numbers to prove it works. In this episode of How to MSP, Andrew Moore talks with Jack Lincourt, VP of Service Delivery at Microtime Computers, about the hiring assessments, ConnectWise template library, and certification compensation model that built one of the most disciplined ...
May 11, 2026
Stop Failing at EOS: Why Your "Chaos OS" is Killing Your MSP Growth
Are you running your business on a "Chaos Operating System"? In this episode of the How to MSP podcast, host Andrew Moore sits down with Larry Garcia, President and founding member of Strety (and former BrightGauge veteran), to discuss the hidden mental "calorie burn" that keeps MSP owners stuck. Larry breaks down why managing a business in a state of reactive chaos actually takes the same amount of mental energy as running a high-performance accountability framework. They dive deep int...
11 total episodes available
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Frequently asked questions
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- What is How to MSP?
<p>How to MSP© is the podcast of Ridgeview Advisors — the learning and development firm for the MSP industry. Smart MSP owners and IT leaders come here to laugh, learn, and level up. Host Andrew Moore and his guests unpack the chaos of running a Managed Services Provider — service delivery, scaling, hiring, pricing, valuation — with expert tactics, real talk, and just enough sarcasm to keep it fun. More at ridgeviewadvisors.com.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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