About #HowIPM - Bi-Weekly Product Management Tips and Tricks
"How I PM" is a bi-weekly series where product managers of all levels and experiences share actionable tips, strategies, and insights on their unique approaches to product management. Whether you're a newcomer or a seasoned leader, this series delivers valuable takeaways to enhance your craft. Subscribe to The Product Way channel to stay notified about new episodes every other week.
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Why You Should Reach Out Before You Need Something
Most product managers default to transactional relationships with their cross-functional partners. The first message is always attached to a need. The relationship never develops a foundation independent of the work. What changes when you reach out before there is anything to ask for?
Ben Chamberlain, Principal Product Manager at Mon Ami, shares his approach to building trust through non-transactional outreach. Listen for personal details. Follow up on them later. No agenda. The trust compounds over time, and when the hard conversation arrives, there is something underneath it. Ben previously served as Product Manager at Prezzi, building products and developing his cross-functional approach.
The How I PM collection includes 50 strategies from practicing product leaders. Most are available exclusively to Product Way members. Browse the collection: https://www.patreon.com/collection/816470?view=expanded
Join The Product Way for the full collection, plus PM Select, exclusive introductions between PMs and hiring managers: https://patreon.com/theproductway/membership
23 Jun 2026
How Small Experiments Improve Team Processes
Every team runs on processes that started as someone's best guess and hardened into routine. The defaults rarely get tested because changing them feels like a bigger commitment than keeping them. What if the commitment were two weeks instead of permanent?
Merziyah Poonawala, Principal Product Manager at MFP Services, shares her approach to running small, reversible experiments on team processes. She walks through two real examples with different outcomes, one that stuck and one that sent the team back to the original with a clearer understanding of why it worked. Merziyah previously served as Senior Product Manager at Def Method, building and refining product team operations across client engagements.
The How I PM collection includes 50 strategies from practicing product leaders. Most are available exclusively to Product Way members.
Join The Product Way for the full collection, plus PM Select, exclusive introductions between PMs and hiring managers: https://patreon.com/theproductway/membership
1 Apr 2026
Why Your Timelines Sound Like Promises
A single phrase in how product managers communicate release dates determines whether stakeholders hear an estimate or a commitment. The distinction is subtle enough that most PMs do not catch it until trust has already taken a hit.
Adam Race, Head of Product at ITV, shares the phrasing shift that changed how he communicates every timeline. He explains why the default language creates an invisible promise, and how confidence levels give stakeholders a productive way to hear uncertainty. Adam has spent more than a decade in product leadership across ITV, DAZN, and Chelsea FC, managing releases where engineering, editorial, and commercial teams all depend on the same dates.
This episode is one of a handful available outside the membership. The rest of the How I PM series is available inside The Product Way.
Join The Product Way for the full collection, plus PM Select, our service matching product managers with hiring managers:
https://patreon.com/theproductway/membership
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