Is there a more turbulent terrain than the HR department these days? Human Resolve goes behind the scenes with HR leaders to discover real human solutions to real human challenges. We’ll celebrate together. Laugh a lot. Sharpen our minds and might even shed a few tears. But that's fine. We’re HR. Nobody will ever know.
Hosted by Mark Minner, Human Resolve is proudly brought to you by the minds and hearts of First Person Advisors, the same Indianapolis-based benefits, compensation and organizational health advisory firm that brings you the RESOLVE Conference every year and RESOLVE Increments learning and growth opportunities. For free resources to help you excel in your HR career, please visit firstpersonadvisors.com.
Teresa Tanner | Creating a Workplace that Supports Women and Gender Equity
Teresa Tanner wakes up on a mission every day as the CEO and Founder of Reserve Squad. Seeking to disrupt traditional company models, Reserve Squad helps companies retain employees who pause their careers to take care of family or other obligations.
“We've lost about two and a half million women from the workforce,” she says of the COVID-19 pandemic. “We are at the lowest workforce participation rate that we've been in 33 years, so basically, my entire career has been wiped out for this pandemic.”
Throughout her time in the corporate world, including experiences at McDonald’s and Fifth Third Bank, Teresa knew that she had to position herself differently and overcome barriers many of her male co-workers did not face.
On this episode of Human Resolve, Teresa explains the value of leading with empathy and taking a human-first approach to management.
21 Jun 2021
Jessica Lopez & Monique Harty | How to Create a Nationally Ranked Wellness Program for Your People
Jessica Lopez knows firsthand what committing to a wellness-focused lifestyle can do for both your work and personal life.
“Back in 2012, I actually made a commitment to myself to get healthier,” she says. “I went to the doctor, and I tested for high cholesterol. … What I saw was my son being motherless, my husband being without a wife. So, I really took it seriously, and I started documenting everything that I ate — five to six small meals a day, every three to four hours. I've lost 116 pounds.”
October 2021 marks Jessica’s 20th anniversary at U-Haul International Inc., where she started as a legal secretary before working her way up to her current position as Chief of Staff. Five and a half years ago, the CEO asked her to create a wellness program for employees, and her lifestyle changes that led to her weight loss made her the perfect person for the job.
Monique Harty was chosen as the manager of said program, and together, the women use a well-rounded approach focusing on not only physical but mental health. Their goal: address all the outside factors that can affect an employee’s work performance.
On this episode of Human Resolve, the pair discusses the importance of getting buy-in from upper management before building such a program and how not being in the HR department can help build trust with individuals using the program. Jessica and Monique also explain why it’s imperative that managers receive training on how to identify signs of stress, anxiety and potentially even suicidal ideation among employees.
1 Jun 2021
Angela Smith Jones | Having Resilience and Empathy in Your DE&I Journey
When Angela Smith Jones was Deputy Mayor of Indianapolis, she set the tone as an inclusive leader by extending a hand to people who normally don’t get one – people like herself.
“I took an intern every single quarter that we were able to get interns and the people who ran the internship program knew we're going to pitch the people to Deputy Mayor Angela Smith Jones that other people might not take because I was all about access,” Angela says. “I was like … I'm going to give you access because I wanted somebody else to give me access when I was your age.’”
On this episode of Human Resolve a year after the death of George Floyd, host Mark Minner speaks with Angela about how her parents raised her to celebrate diversity, why it’s crucial to lean into uncomfortable conversations and how to navigate challenging discussions about diversity, equity and inclusion (DE&I) in the workplace.
17 May 2021
Sally Hornick Anderson | Breaking Down Google’s Devotion to Their Core Values & People
When Sally Hornick Anderson’s 13-year-old child came out to her as non-binary, wanting to use the pronouns “they” and “them,” they went to the right person.
Sally remembered the story“The therapist that they were working with said ‘Hey, how did your parents respond?’ And they said, ‘Well, my mom works in diversity. So of course, she was OK with it.’”
Google’s Workforce Diversity Director, Sally believes it’s every HR professional’s duty to make employees feel accepted and comfortable in the workplace. And, it starts with listening.
On this episode of Human Resolve, host Mark Minner speaks with Sally about HR’s role in allyship, the power of uncomfortable conversations (especially around race) and why it’s crucial to check in on employees regularly, especially during a time when mental health issues are a growing problem in the U.S.
3 May 2021
Ed Carpenter | A 230mph Lesson in People Leadership, Volatility & Competition
Even three-time Indianapolis 500 pole winner Ed Carpenter was once told his dreams were too big.
“One of the first [college] assignments we had was to write a five-year success plan,” Ed says on this episode of Human Resolve. “I obviously wrote a paper largely based around my racing career. … [The professor] told me that it was nice to have dreams, but you need to be more realistic.”
On this episode, host Mark Minner speaks with Ed about how he went from rookie race car driver to eventually one of the sport’s only driver-owners at Ed Carpenter Racing, and why naysayers only motivated him to work harder to achieve his goals. You’ll learn how to maintain relationships with colleagues, partners and competitors despite the highest highs and lowest lows.
Ed also shares what he’s learned as the leader of a 40-person team, including the importance of compassion, transparency and a clear mission shared by all employees.
19 Apr 2021
Elliott Parker | How to Develop Your People by Embracing Risk
Elliott Parker isn’t perfect, and he’s happy to admit it.
As some become more advanced in their career, they feel they're not in a position to make a lot of mistakes. As a result of that mindset, Elliott believes people "actually render [themselves] fragile. We benefit from learning and from making mistakes.” And, a certain degree of risk and variability are central to this mindset.
After earning his MBA from the University of California, Los Angeles, Elliott wanted a career where he could both learn and help others. That’s exactly what he does now as CEO of High Alpha Innovation, a venture capital, and private equity firm focused on scaling software companies.
On this episode of Human Resolve, Elliott discusses the importance of leading with love, learning from mistakes, and combining the traits of a team and a family. He also reflects on High Alpha Innovation’s values, how his team has gotten through COVID-19 and why helping others get their job done helps him with his own work.
5 Apr 2021
Summer Crenshaw | How the Future of Work Will Support Underrepresented People
Summer Crenshaw grew up in poverty, teaching her the importance of education and hustle at a young age.
“So many of my friends and family struggled because they couldn't get jobs in the standard sense,” she says. “My dad got a great job at a steel company because he showed up at the HR office and sat for hours on end until somebody in HR was willing to talk to him.”
Today, Summer is the CEO of TalentNow, the first unified marketplace that connects employers to talent without the “constraints of source, location or engagement model.” With more than 15 years of experience as a serial entrepreneur, she has made it her mission to help underrepresented individuals, including veterans like her husband, find employment.
On this episode of Human Resolve, Summer discusses how the future of work supports and even benefits underrepresented folks in all industries. In her eyes, technology has the power to lift everyone. Workers must adapt to the ever-changing tides, which is why empathy is your most important tool.
22 Mar 2021
Martha May | Living Your Truth, Fueling Your Passions, and Leading with Courage
Martha May understands the value of self-reflection — and she’s a better HR professional because of it.
Martha, the Chief Human Resources Officer at billion-dollar academic apparel company Varsity Brands, realized something was up several years ago while working for another firm. She felt she couldn’t move forward professionally without facing a truth that she’d long hidden: she’s attracted to women.
So, she separated from her then-husband and eventually married her wife.
“I'm so grateful for … what that's done to even further my authentic self in all relationships, in all aspects of my life,” Martha says.
On this episode, host Mark Minner speaks with Martha and the Performance Lab’s Managing Director, Rebecca Ellis, about Martha’s biggest takeaways from 2020, how her passion fuels her work and why it’s important to learn from your mistakes rather than run from them.
14 Dec 2020
Seth Morales | Taking Over a Family Business and Trailblazing Diversity & Inclusion
Seth Morales learned a lot about people from his time as a football star at Purdue University – from legends coach Joe Tiller and quarterback Drew Brees. And he's applied many of those lessons to his role as CEO of the Morales Group.
Based in Indianapolis, the recruitment and staffing agency was originally founded by Seth’s first-generation American father. But it was never meant to only be a staffing business — the purpose of the Morales Group was and is ultimately, to help their communities grow and flourish.
Because of the company's mission, diversity and inclusion have been at the core of the Morales Group since its founding. "For us, we saw it as a core differentiator," Seth says.
On this episode of Human Resolve, Seth explains how his company incorporates diversity and inclusion in an impactful way rather than just paying lip service. You’ll learn the importance of prioritizing vulnerability and empathy in your leadership, and how giving HR a voice can help your organization thrive. Megan Nail, Vice President of the Total Rewards Practice at FirstPerson, joins as well.
30 Nov 2020
R. J. Talyor | Building an Employee-First Culture by Living Core Values
R. J. Talyor likes to keep it real. He doesn’t pretend 2020 has been easy, and he tries to let his employees know that he has struggled through moments just like anyone else — so why not let loose a little during the workday?
“I try to actually get on [Zoom] with bedhead in front of our own internal team, just to demonstrate like ‘Hey, I'm living my life here, there's a kid on my lap.’ I'm real, too. We're all real. We're all dealing with this crazy thing. And we're also working.”
R. J. is the CEO and Founder of Pattern89, a startup that helps e-commerce retailers understand what paid social ads work and why.
In this episode of Human Resolve, R. J. discusses why a company culture molded by core values is crucial, how you can use it to recruit exceptional talent “representative of the country,” and what future workplaces may look like.
16 Nov 2020
Dr. Lisa Penney | Why You Feel Stress and How to Prevent Burnout
Feeling stressed? On the brink of burning out? Worried about the pandemic or your never-ending work from home situation? Dr. Lisa Penney is exactly who we all need to hear from in 2020.
Dr. Penney is an award-winning researcher who received her doctorate in industrial-organizational psychology and has spent almost 20 years studying job stress, counterproductive work behavior, and burnout. In her current position as a Professor of Management for USF's Muma College of Business, Dr. Penney teaches undergraduate business courses while also researching strategies to help people improve decision-making skills during stressful situations.
In this episode of Human Resolve, host Mark Minner speaks with his colleague Kristen Campbell and Dr. Penney about the damaging effects stress has in the workplace, healthy ways to address stress and anxiety in the workplace, and what leaders can do to better identify it in their employees. They also discuss how stress and uncertainty manifested as a toilet paper shortage and what we can all be doing better to curb vicious burnouts.
2 Nov 2020
Ashima Kapur | Balancing Data and Emotions while Defying Cultural Norms
Ashima Kapur has a deep-rooted faith in people — and no doubt has it played a pivotal role in her success.
“I believe that ultimately we all want to do a good job,” Ashima says. “I can't think of a single person that's walked in and said, ‘You know what, I really don't care.’”
As an immigrant from India, it took Ashima a while to break into HR in the U.S. But her first American bosses at The Morley Group helped her get to where she is now: Vice President of Human Resources at Allied Solutions. Now, after 26 years in the field, she’s an expert who leads with the understanding that employees are human beings with lives.
On the third episode of Human Resolve, Ashima discusses why it’s important for HR professionals to listen to employees, respect varying backgrounds and work as a team to get the job done.
19 Oct 2020
Adam Weber | Discovering Freedom and Clarity as a Leader
Former pastor Adam Weber practices what he literally preaches, both as an author and the co-founder and Chief People Officer of Emplify, an employee management software and consulting firm based in Indianapolis. Since leaving the church and venturing into the business world, he’s pushed for authentic leadership, a catalyst for unlocking people’s true potential.
"It's not about your product, it's not about all these other things. As a leader, you can truly create a high performance culture when you simply get to know yourself in a way that you can actually lead from your authentic, whole person," Adam says.
In this episode of Human Resolve, learn how to build a more human workforce as Adam discusses the importance of self-awareness and self-reflection in your journey as a leader, meaningful feedback, and “the mirage of the desk.”
1 Oct 2020
Karen Mangia | Salesforce Exec on Leading 50,000 Employees through Change
“Success is as much about what you divest as where you invest.” Author, thought leader and big tech exec, Karen Mangia says that accepting opportunities often requires declining others – an important step in progressing toward your goals.
With over twenty years of experience engaging with customers and growing revenue at Fortune 50 companies, Karen is now the Vice President of Customer and Market Insights at Salesforce. Recently, she’s helped more than 50,000 employees around the world adapt to a remote work lifestyle during the pandemic, a way of life she’s been accustomed to for almost two decades.
After suffering from a mysterious yet serious illness for years, Karen reimagined success, allowing her to live a happier, healthier and more prosperous life — entirely on her terms.
In the pilot episode of Human Resolve, Karen discusses what she’s learned from almost twenty years of remote work experience, how her definition of success has transformed through her life, and what vulnerability can offer your professional life.
25 Sept 2020
Introducing Human Resolve
Human Resolve, a new podcast from FirstPerson Advisors, explores the modern challenges that HR leaders face, as well as their creative, human-centric solutions.
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